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4 questions from our users

Steve T.

Steve T.asked

We need 4 fans for new bedrooms what do you recommend (2) 3 x 3 m and (2) 5 x 3 m



Thank you
Steve
[email removed]

4 answers
John
John

I bought the 3 bladed x 52" fan for the sitting area in our lounge. The area is quite open and we have lots of windows. With the fan on full the area is cooled sufficiently for us to be comfortable. That means I dont have to put the A/C on, saving a bit of energy. I thought it might be a bit small for the area, but it works well in our living area. Depending on the size of the bedrooms, I would recommend this size fan. It is also quiet, thanks to a very good dc motor.

Kaz
Kaz

I put 5 x 52" these are efficent enough. I put them in bedrooms and living areas.Also note my electrician said to put the one near TV area at least 75cm away from my downlights to prevent the fan strobing the lights causing a flickering sensation when watching TV.

Steve T.
Steve T.

Thank you for the advice



Yu L.

Yu L.asked

What is the CPM/W?

1 answer
Fanco Australia
Fanco A.Fanco Australia

Hi Yu,
Thanks for getting in touch! =) It looks like there may be a typo in your question, I think you meant cfm/w (Cubic feet minute per watt). As an Australian company, we use cubic metres per hour to measure our fan's airflow, so please keep this in mind if you're comparing to models using cubic feet per minute. On top speed, the Eco Breeze uses 35 watts, and produces 8,325 m3/hr (138.75 m3 per minute). You can find the full specs for the Eco Breeze on our website www.fanco.com.au and our sales team is also available to answer any other questions you have if you email [email protected].

Rosie

Rosieasked

Can you have a dimmer switch on the light with this model?
Is this model ok for sloped ceilings?

1 answer
Fanco Australia
Fanco A.Fanco Australia

Hi Rosie, thanks for getting in touch! The good news is that the Eco Breeze has an angled canopy so it can be installed on a ceiling with an angle of up to 13 degrees. So provided that your ceiling isn't steeper than 13 degrees, you shouldn't have an issue. At this stage though, the Eco Breeze does not have a dimmable LED light, so it cannot be installed with a dimmer switch. The light is 1500 lumens, which is quite bright so it might be best to visit one of our stockists to see the fan in person so you can decide whether it's right for you. Please visit our website https://www.fanco.com.au/stockists/ to find your nearest Fanco reseller.



Kathy

Kathyasked

Hi there,

We bought 3 x Eco Breeze DC Ceiling Fans with LED Light & Remote by Fanco and the electrician installed them yesterday. All working well except when you switch the light off with the remote, all 3 still glow faintly but distinctly - like a night light for a baby or something. If we turn the power off at the wall switch the lights don't glow any more, but the fan doesn't work either (of course). We installed a bigger different brand of fan in the lounge room and it doesn't have this problem.

The electrician is here again now. Does anyone have any idea about why this is happening?

Thanks Kathy

3 answers
Fanco Australia
Fanco A.Fanco Australia

Hi, thanks for reaching out to us about this. We haven't come across this issue before, however we have heard that this can happen with LED lights. Rest assured, we want to resolve this for you as soon as we can. Our customer service team informs me that they've received an email from you today and that they've already responded. If you haven't received their response, please email [email protected] .

Kathy
Kathy

Hi Fanco, Thanks for the prompt response. The electrician worked out there was a wiring problem in the house - where the neutral and positive wires were wrongly connected at a junction box leading to the fans, and this is what was causing the lights to glow when off. All fixed now. The fans are working perfectly!

Fanco Australia
Fanco A.Fanco Australia

Thanks for the update Kathy, we're glad it's sorted now!

Get an answer from our members and Fanco Australia representatives

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