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Reviews

4.7

110 reviews
5
(91)
4
(15)
3
(0)
2
(2)
1
(2)
  • Product Quality
    4.6 (11)
  • Return Claim MadeYes (0) · No (11)
  • Warranty Claim MadeYes (1) · No (10)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.8 (11)
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Mel

MelMurray Region, NSW

Great customer service and fast delivery

published

It was easy to find products in store and there was the different ranges from research online to see. The products are good quality. The bed was easy and straight forward to build. The drawers instructions were easy to follow, just time consuming.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury NSW
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1 comment
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Jarrod

JarrodMurray Region, NSW

Just what we needed

published

We where very satisfied with the quality of our products and the quick pick up made it easy with the kids . the staff where very promt, polite and helpful we left feeling very satisfied

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jarrod, thank you so much for deciding to shop with us. We are so glad to hear that our Albury staff were so helpful and left you feeling satisfied. Hopefully we will see you back in store again soon! Regards Nick and the Fantastic Team.



John B.

John B.Northeast, VIC

Greatest friendly service snd a lot of bang for our buck

published

Great service. Friendly, with humour.
Natalie really looked after my wife and i.
We got a discounted floor stock rug of which looked new to us.
Then we got four pillow for discounted amount and i asked for a further discount on these and received it.
Everything about our shopping experience was brilliant.
Was made to feel very welcome.
Will go back to Fantastic Furniture Albury in a heartbeat.
:) :) :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlbury NSW
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1 comment
Fantastic Furniture
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Melissa Martin.

Melissa Martin.Albury

  • 2 reviews

Not up to new standard

published

Opened up our new hayman bed and multiple areas were scratched and had been sanded back and it looked like white out had been put over the top to cover it up. The condition from opening the box was more like purchasing a second hand bed rather than brand new.

The staff were helpful, although it did take a long time for myself to be served considering the store had literally one other couple in the shop.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury
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1 comment
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Sheree

ShereeNortheast, VIC

Ticks all boxes

published

Easy store to access great parking. In store there was staff that was very attentive and really listened to my need I left with my purchase a happy customer who will return in the near future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sheree, We are happy to hear you had a great experience in-store with our team members! We look forward to seeing you again on your next visit. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Richard Jurevics

Richard JurevicsMurray Region, NSW

All good.

published

Very happy with my Fantastic Furniture experience. The staff on site were very friendly and helpful. The products that I bought were good too. One product that I wanted wasn't in stock, but it has been ordered for me.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Richard Jurevics, thanks so much for choosing to shop with us. We are so glad to hear that our staff in Albury were helpful, and we hope to see you back again in the future. Regards Nick and the Fantastic team.

The reviewer stated that an incentive was offered for this review

Melinda M.

Melinda M.Murray Region, NSW

  • 2 reviews

Perfect little paint tray

published

This "Host tray table" is just perfect for my painting spot in the spare room, and folds away nicely for when I need to pull out my Tivoli Sofabed. Perfect!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury, NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Melinda M, we are happy to hear you found the perfect table for your room! We look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Sharon B.

Sharon B.Murray Region, NSW

Fantastic range, amazingly value

published

We purchased new furniture for our famiy room from the Kingston range. An entertainment unit, coffee table and three small tables. Great products, beautifully designed...amazing value. Extremely happy customer...Thank you Fantastic Furniture...will be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury
See all answers
1 comment
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Mel

MelNortheast, VIC

Amazing friendly staff, great range of furniture and awesome prices

published

Creative store, easy to navigate, great store location, plenty of parking, colourful and inviting products, easy to assemble, quick pick up, friendly staff, helpful delivery staff, good range of products and colours

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

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Matt

MattMurray Region, NSW

Fantastic shopping

published

Everything about the Albury store is great, range, layout, stock availability, & excellent customer service! I researched online beforehand and the staff were knowledgeable of what I wanted and what stock was on hand. Fantastic experience!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Matt, thank you very much for choosing to shop with us in Albury and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Jackie

JackieNortheast, VIC

  • 3 reviews

Very happy

published

Very easy to shop here. The staff are very helpfully. This is the 4th time I have shopped here, with in a month. This shop is always clean, and easy to walk around. We had to assemble the unit our selfs. The directions where easy to follow. The staff remembered us. As yes I will be back

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationAlbury
See all answers
1 comment
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Katrina

KatrinaNortheast, VIC

  • 5 reviews

Great Customer Service!

published

I am very happy and pleased with the Customer service i received at Fantastic Furniture. The Lady remembered who i was and what i was after last time i visited. The store is always clean and i knew what i wanted straight away. The store is very well set out so you can see what your after and easy to move around furniture. Love Fantastic!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlbury
See all answers
1 comment
Fantastic Furniture
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Judi Smith

Judi SmithNortheast, VIC

Great place to shop

published

Great range of furniture all that you need for your house or flat.
Well set out to walk around plenty of room to move
Great quality of furniture at good prices
Easy to assemble

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Love it!

published

We were very happy about the choices available and Fantastic Furniture is the only store that we checked out that had the Retro range which we both really liked. We take possession of the products next week when they will be delivered to us. At which time hopefully we can put the whole lot together :) The staff at the Albury store are amazing and are very approachable, friendly and knowledgeable.

Shop LocationNSW, Albury
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Easy shopping experience

published

Great customer service. Online catalogue made it easy for us to research first. Comfortable shopping space. Products were easy to see.

Shop LocationNSW, Albury
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi JulieBoo, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

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Loved the bunks I have purchased and so do my grandkids

published

I am very satisfied with both online service and in store service, even when I have rang them they have been very helpful and friendly. The products that I have purchased, I have had no complaints about, easy to assemble.

Shop LocationNSW, Albury
1 comment
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Rebecca

RebeccaWodonga

Great Customer service and products

published

It was very easy to navigate through the Store, Products and prices were easy to find, Great overall Customer service!

Shop LocationNSW, Albury
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rebecca, thanks for choosing to shop with us! That's great to hear! We hope to see you again soon! Regards Annie and the Fantastic team

Sheridan

SheridanMurray Region, NSW

  • 2 reviews

Amazing piece!

published

Staff were very helpful. The quality of the wall art is perfect. Overall very impressed. staff always go above and beyond for me and this is why I’ll keep coming back.

Shop LocationNSW, Albury
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sheridan, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team

Fantastic by name and nature!

published

All was great, easy to follow instructions, staff were helpful, an overall great experience to shop at fantastic furniture, will do so in the future

Shop LocationNSW, Albury
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jen, thank you for choosing to shop with us at Albury! We are so happy to hear of your wonderful experience in store with the team and our product range. We hope to serve you again soon. Regards Angelina and the Fantastic Team

Best furniture store locally

published

Fantastic best store around wouldn’t shop anywhere else products are always great team are so freindly best shop around good job Albury store

Shop LocationNSW, Albury
1 comment
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