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Reviews

4.7

68 reviews
5
(55)
4
(9)
3
(2)
2
(0)
1
(2)
  • Product Quality
    4.8 (5)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes (0) · No (5)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    5.0 (5)
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Jai

JaiNorth Western Region, NSW

The store is great

published

Display is good with friendly staff.
Product range is good, can compare prices side by side.designs are good. Value for money. Good for new house owners to start with. Kids products are good



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jai, thank you so much for choosing to shop with us. We are so glad to hear that the Dubbo team are so friendly and that you enjoy our range of products. We hope to see you back again in the future. Regards Nick and the Fantastic Team.

A store with helpful staff... Staff are easy to find when have questions.

published

Store is set out to find what you are after quiet easily.
Range of most products is good, could do with a bit more variety in types of beds.
Quality of furniture in the past has been good haven't recieved products purchased as of yet but i'm sure they are going to be just as good as what we have purchesed previously.
Previous furniture has been easy and i'm sure these items coming shall also be.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wendy, thank you so much for choosing to shop with us. We are glad to hear that our staff have been helpful and that you are happy with your products. We hope to see you back again in the future! Regards Nick and the Fantastic team.



The reviewer stated that an incentive was offered for this review

Maree

MareeNorth Western Region, NSW

Just what I needed

published

I was only shopping for a simple easy to throw together bedroom desk for a tenant and I found it. Quick easy and in-store for immediate collection. Good basic selection to choose from and so reasonable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maree, thanks very much for shopping with us, it is great to hear you found a suitable desk for your needs! We hope to see you again. Kind regards Ryan and the Fantastic team



The reviewer stated that an incentive was offered for this review

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Aran

AranNorth Western Region, NSW

Cheap and best

published

Browsing was easy, the quality was good, could make it better though when it comes to comfort. Assembling was hard at first but found it easy in a few minutes.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Aran, thanks very much for shopping with us and sharing your thoughts on our range! We hope you are enjoying your new furniture. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Great Service

published

Love shopping here. The staff are always friendly, knowledgeable and helpful. They can advise the best products or offer another option if you’re not totally sure. Always a positive experience for my family when we shop here.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julz, thank you so much for choosing to shop with us! We are so happy to hear you and your family keep coming back, and we look forward to seeing you again in Dubbo next time! Regards Nick and the Fantastic team.

Lidija

LidijaNorth Western Region, NSW

Great set up and Lovey staff

published

Everything was well displayed, lots of options.
Products are well made and well priced.
The staff in store were very helpful and patient.
It's always a good experience going to Dubbo fantastic furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lidija, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Preach7

Preach7North Western Region, NSW

  • 3 reviews

Excellent service and products

published

The store had a variety of lounges and style, The Lounge we bought came in different colours and configurations. We are satisfied with our purchase, has comfort and dollar value.

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Preach7, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Jaz

JazDubbo

Love my purchases

published

Easy to assemble. Product quality amazing. Online and instore easily accessible. Have purchased multiple items and intend on buying more

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Time and time again the place that has what I need

published
Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Absolutely in love with my lounge

published

Very happy with level of services by staff at the store from my purchase he was more than helpful and friendly up on the start to the end of the transaction

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi F Chong, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team

Awesome

published

Friendly, helpful staff. Everything you need in one store! Fast checkout. Modern furniture and design ideas. Fantastic products! Thanks heaps!!

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dianne, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

made my new home look great

published

1 very easy 2 very satisfied 3 extremely satisfied 4 yes overall a happy experience, helpful staff and great range

Shop LocationNSW, Dubbo
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
zena
zena

thank you we have purchased from fantastic for about 18 years and would go nowhere else.

Fantastic Furniture
Fantastic F.Fantastic Furniture

We are glad to hear that Zena! We will see you again soon. Kind regards the Fantastic team

Just what I was looking for!

published

On first impressions was what a Large range of Furniture that is modern and stylish at a reasonable
Price. The customer service was on point, and my Credenza was easy to put together on my own. Minor adjustments had to be made as the top piece was a little warped, other than that I am happy with my purchase.

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ginat_, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

Beauty on a Budget

published

It was so easy to navigate the store and everything was easily found with many products of different price points making fantastic furniture a store that anyone can use to purchase their new rug, furniture, bed or decor items. I purchased a Cosy Rug for $99 and the customer service representative I dealt with during my visit found me the colour I wanted and helped me through that purchase. I also had many questions about purchasing other items and delivery costs and avaliabilities of items I enquired about which were answered with enough information and in a way that didnt confuse me. I will definitely be returning to Dubbo Fantastic Furniture for future purchases.

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kirsten M, thanks for choosing to shop with us in store at Dubbo. We're delighted to hear you had a Fantastic in store experience with our team members and products. We look forward to seeing you again soon. Regards Annie and the Fantastic team

Matilda

MatildaDubbo

Fantastic Value for Money and Fantastic Quality

published

I shopped online and within 30mins my order was ready for collection.
So easy to collect and quality of items were impeccable. The value for money is fantastic!! Will definitely be shopping online again in the future!

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Matilda, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying the ease of shopping online! We look forward to serving you again soon. Regards Jivani and the Fantastic team

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Fast delivery

published

Online purchase, received in less then a week when not in stock at local store( especially good when we live 600km from Sydney).

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Ignorant and rude staff at Dubbo Fantastic Furniture.

published

No one greeted us as we walked in, we had to approach the counter and ask questions. Staff who served us were ignorant and rude as if we were an inconvenience being there for them to give us product information. Prices that were in store did not match what was online. Overall it was a bad experience, won't be shopping there again any tie soon.

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
William

WilliamDubbo

  • 2 reviews

Value for money

published

I make all my purchases online and have been satisfied every purchase I have made with fantastic Furniture. The mattress is comfortable and my son is satisfied with it #Winning!

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thanks for choosing to shop with us! That's great to hear. We look forward to seeing you back soon. Regards Annie and the Fantastic team

I'm loveing my furniture

published

I love good furniture I like to put it together the guy that loaded it for me to take home did a really good job. The packaging is excellent

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nikki, thanks for choosing to shop with us! That's great to hear! We hope to see you back soon. Regards Annie and the Fantastic team

Great range of products and great prices

published

I purchased my products in store, with great customer service and great prices my decision on what i wanted to buy was not hard at all.

Shop LocationNSW, Dubbo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ash, thanks for choosing to shop with us! We're so pleased to hear you had a Fantastic experience in store. We look forward to seeing you again soon. Regards Annie and the Fantastic team

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