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Reviews

4.7

160 reviews
5
(129)
4
(22)
3
(2)
2
(2)
1
(5)
  • Product Quality
    4.7 (19)
  • Return Claim MadeYes (0) · No (18)
  • Warranty Claim MadeYes (1) · No (17)
  • Product Appearance As advertised (88%) · Not as advertised (12%)
  • Customer Service
    4.7 (18)
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Kylie H.

Kylie H.Metropolitan Adelaide, SA

Perfect quality and a good size

published

It was easy store navigation, Massive range of products, Excellent quality, Easy to assemble, Remarkable customer service. I would shop at Fantastic furniture again because it's just fantastic. Great work



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para, SA
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kylie, thank you so much for choosing to shop with us! It is great to hear that the Munno Para store was easy to navigate, and we hope to see you there again soon! Regards Nick and the Fantastic Team.

Les

Les

  • 2 reviews

Customer Service Lacking

published

Purchased lounge for new home. Quoted 8-10 weeks for pickup so was told we needed to order today as home would be ready in 10 weeks. Paid in full. Lounge came in 3 weeks and told via txt we had to pick up within 7 days. As the house wasn’t ready yet, we called to ask if the lounge could be held at the warehouse until the original 10 weeks like we were quoted, however were told that on paper we had only been quoted 6-8 weeks, therefore were given until the last day of the 8th week to pick it up but only because we called and argued the point. Very poor customer service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSAMunno Para
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Rebecca

RebeccaMetropolitan Adelaide, SA

Amazing !

published

I went in store to get a office chair to start working from home, I acknowled within moments of coming into the store and asked if I needed assistance. - Going over to the office chairs there was a wide selection of stock and I found the right chair for me. The area was clean and easy to move around. Thank you for a great experience!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunnoparra
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rebecca, thank so much for sharing your experience! it is wonderful to hear you received great service in-store and we hope to see you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

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Louise D.

Louise D.Metropolitan Adelaide, SA

Great value and service

published

Was very happy with the range and price of the furniture. The customer service was exceptional. Everything was made very easy, from selecting fabrics to organising delivery. Will certainly be back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMumbo Para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Louise, thanks so much for choosing to shop with us. It is great to hear that the Munno Para team provided such exceptional service, and we look forward to seeing you in store again soon! Regards Nick and the Fantastic Team.

Sally

Sally

  • 2 reviews

Had the Product i needed in stock

published

Had to drive further because my local store didn't have any stock, but still grateful i got my side tables the same day. Happy with the products and assembly was easy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMunno Parra
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sally! Thankyou for reaching out to us! We're so glad you've chosen to shop with us and are loving the ease of the assembly of our products. We hope to see you in store again soon! Regards Jivani and the Fantastic team

The reviewer stated that an incentive was offered for this review

Deanna

DeannaMetropolitan Adelaide, SA

10/10 furniture & customer service

published

Recently purchased a Entertainment unit, A large mirror and a few new lounge cushions and it makes my house feel like a home for my 2 young daughters and myself. Excellent customer service and beautiful furniture and accessories.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para store 5115 S.A
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The reviewer stated that an incentive was offered for this review

Vicki J.

Vicki J.Metropolitan Adelaide, SA

Just perfect will last forever

published

I'm very impressed with the products was easy to assemble, looks great, already have some fantastic furniture 10 yrs old, still in vogue and matches what I purchased, can't say enough about staff member Brenda from Munno Para she needs a xmas bonus, Well done FANTASTIC FURNITURE !!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para South Australia
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Vicki! We are so glad to hear about your experience with Brenda from Munno Para. We look forward to seeing you back again in the future! Regards Nick and the Fantastic team.

Cathy

CathyMetropolitan Adelaide, SA

Love this table, staff where extremely helpful

published

Store navigation was easy there was a good variety of furniture. We had issues with the assembly but the store offered to swap over the item for us so all was good.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Cathy, thanks very much for shopping with us in-store! We are glad to hear your assembly issue was taken care of quickly and we hope to see you again soon. Kind regards Ryan and the Fantastic team

Chinda63

Chinda63Metropolitan Adelaide, SA

great customer service, fantastic value products

published

This is my favourite furniture store. They always have what I want, the prices are excellent and the staff members second to none. I always recommend them whenever I know someone needing to purchase furniture for their home or office

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chinda63, thank you for shopping with us in Munno Para. We are honoured to be your favourite furniture store, and we cannot wait to see you back in store again next time! Regards Nick and the Fantastic team.

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Steve

SteveMetropolitan Adelaide, SA

Great helpful staff

published

I love shopping here the staff are always very helpful Highly recommended. I will always go to fantastic furniture munno para for all my bedding
and furniture requirements before anywhere else . Thank you very much.10/10

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFantastic furniture Munno para
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve, thanks so much for continuing to shop with us in Munno Para. We look forward to serving you again next time! Regards Nick and the Fantastic team.

Rachel H.

Rachel H.Metropolitan Adelaide, SA

Excellent Delivery Service

published

I had the loveliest delivery driver (Jon) come to my house yesterday and drop off my Chicago Lowline. He was very professional, courteous and friendly. A great service. Thank you.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rachel H., thanks so much for shopping with us. We are glad to hear that Jon was so friendly, and we hope to see you back in our Munno Para store again soon! Regards Nick and the Fantastic team.

Excellent store

published

It was extremely easy to navigate the store. There was a large range of great quality products priced within my budget to select from. The staff was very helpful in selecting the right product to suit my needs

Customer Service
Product Quality
Product Appearance As advertised
Store LocationFantastic Furniture Munno Para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wamphyr, that's great to hear! We are so happy that our Munno Para team were so helpful and that you were able to find the right product to suit your needs. We hope to see you in store again soon! Regards Nick and the Fantastic team.

The best service and awesome products .if in doubt, don't be .best buys there

published

It was easy to assemble the furniture at home.it was easy to pick up and the staff were awesome helping me find what I wanted .very happy with the product I got

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tonz, that is great to hear you found assembly to be an easy task! We are happy to hear our team in-store were friendly and helpful! Kind regards Ryan and the Fantastic team

Lorraine

LorraineMetropolitan Adelaide, SA

Great service

published

Very happy with quality and reliability if purchases. Extremely happy with staff in pick up who were caring and courteous and went above and beyond when assisting with loading goods

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Tables for days

published

Very satisfied with our side table for our children's lounge room! It was exactly what we wanted, for a fraction of the cost of other stores. Easy to assemble and looks fab.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMunno Para SA
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Bells006, we are happy to hear you found the perfect side table for your childrens lounge room! We are happy to hear you found assembly easy and look forward to serving you again soon. Kind regards Ryan and the Fantastic team

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Enjoyment plus time

published

If funds permitted,I could really have a field day and purchase sooo much in there. Thoroughly enjoy checking everything out I'm the showroom. Feel like Goldilocks and the three bears trying things for comfort and softness.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationMunno Para in South Australia
See all answers
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sue, We are so happy to hear you are enjoying our wide range in-store! We pride ourselves on having something for everyone in-store so we are sure you will find the one that is 'just right.' Kind regards Ryan and the Fantastic team

Sue
Sue

The reviewer stated that an incentive was offered for this review

Amazing

published

Brenda was amazing, knowledgeable and friendly, helped with every enquiry and had a lot of patience. Highly recommend this store and this staff member, best customer experience I've had to do date

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Adam, we are so glad to hear about your experience with Brenda from Munno Para! We will be sure to pass on the feedback to her directly. Hopefully we will be seeing you back again soon! Regards Nick and the Fantastic team.

Great customer service!!

published

Brenda was very informative and helpful. She's really kind as well and took the time to help me which was really helpful. Definetky ask for Brenda when looking to purchase I'm munno para fantastic furniture!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno para fantastic furniture
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Travis C

Travis CMetropolitan Adelaide, SA

Great service and good quality for price

published

New bed has a great look, simple and easy instructions to follow, easy assembly, solid built, will be buying other furniture from fantastic furniture in the future, as they have a great variety.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMunno Para
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Travis C, thanks for taking the time to share your feedback! We are glad to hear you found the assembly of your new bed easy and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Artyy

ArtyyAndrews farm

Fantastic to shop at Fantastic

published

I always choose. Fantastic. GreatStore. Great products it pays to shop there. For your home and Satisfaction. And Relying on them

Shop LocationSA, Munno Para
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Artyy, thanks so much for continuing to shop with us, we really appreciate and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

Artyy
Artyy

Thank you. Fantastic

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