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Reviewer Photos & Videos
GypsyGreater Melbourne (Outer), VIC
- 2 reviews
Perfect all the way
I have to say what an amazing bunch of assistants in that store . Can’t fault a thing from service to product to delivery all the way through the furniture I purchased looks amazing if I say so my self delivery was prompt and a smooth transaction with the drivers arrived on the date and day I requested customer service on the phones were very professional and courteous
Thanks guys will be back for sure good job
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Reclining chair and lounge
Staff were helpful and went out of their way to get the piece I wanted from another store. Other places I looked at said it would take up to two months to get what I wanted whereas Fantastic said it would be at my home within the week.
1 comment
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Anna.KGreater Melbourne (Outer), VIC
Really great to deal with - very helpful!
The entire process from finding the bed + mattress online, calling to confirm stock, attending the store for payment and receiving the items was FLAWLESS. Very knowledgeable and extremely helpful. The “BRAVO” bed was super easy to assemble, it said 2 people required.. but I did it on my own and I loved it! The bed frame is high in quality and very sturdy. The mattress is also perfect, I went for the chiropractic plush top - sleeping like a baby every night. I’m a first time shopper at FF, I’ve already got my eye on another purchase . An overall satisfying experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Anna, thank you so much for choosing to shop with us in Mornington. We are thrilled to hear that your experience was so positive, and your room looks amazing! We hope to contribute to adding even m... Read more
ore beauty and style to your place soon! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
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Peter Mullen
- 2 reviews
exceptional customer service
Value for money, exceptional customer service and a very neat store. The female staff was very helpful and informative considering the Covid 19 crisis.
The bed frame was very easy assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi Peter, thanks so much for choosing to shop with us in Mornington. It is great to hear that the staff were helpful and informative and that the bed frame was easy to assemble. Hopefully we will serv... Read more
e you again in the future! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
HayleyGreater Melbourne (Outer), VIC
Great Stool
I looked online to find a stool I thought would suit the look I was after at home. I was able to go in store and choose the stool I wanted and take it home to see how it looked. I was able to return the stool and try others if it didn't suit
1 comment
Fantastic F.Fantastic Furniture
Hi Hayley, thank you for shopping with us at our Mornington store. We are pleased to hear that you were able to find a suitable stool, and we hope to see you back again in the future! Regards Nick and the Fantastic Team.
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CatrinaGreater Melbourne (Outer), VIC
I LOVE my new Fantastic Furniture ottoman. Staff were incredibly helpful and service was nothing short of amazing
I LOVE MY FANTASTIC furniture ottoman. Surprisingly good quality compared to other stores’ offerings. Staff were amazing, helpful and friendly, right down to the great guys in dispatch? Would recommend highly,
1 comment
Fantastic F.Fantastic Furniture
Hi Catrina, thanks so much for deciding to shop with us in Mornington. We are so happy to hear that the staff were so helpful and friendly, and we hope to see you back again in the near future. Regards Nick and the Fantastic team.
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HelenGreater Melbourne (Inner), VIC
Great customer service by Tara
Great customer service and assistance
Needed assistance to put a theme together for our beach house and Tara was happy to listen to what I needed and then assist with bringing it together
Great experience
Thanks
1 comment
Fantastic F.Fantastic Furniture
Hi Helen, thanks for choosing to shop with us in Mornington. We are so happy to hear about the service provided by Tara, and we hope to see you back in the near future! Regards Nick and the Fantastic team.
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mark.conway.393Greater Melbourne (Outer), VIC
- 2 reviews
Team member Mornington
Team member was friendly, afformative, helpful and very likeable. He made sure we got what we came for and we were in and out in no time at all picking up at the back
1 comment
Fantastic F.Fantastic Furniture
Hi mark.conway.393, thanks so much for choosing to shop with us in Mornington! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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HELEN TINGWELLGreater Melbourne (Outer), VIC
- 2 reviews
Good quality and fair price
Have purchased a few items and the price is fair for the quality. Helpful staff. Easy to order items that might not be in stock. Overall happy with my purchases.
1 comment
Fantastic F.Fantastic Furniture
Hi Helen Tingwell, thanks so much for continuing to shop with us! We are happy to hear that our staff at the Mornington store are so helpful and we would love to see you back again soon. Regards Nick and the Fantastic team.
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L. RickGreater Melbourne (Outer), VIC
Affordable, value for money!
Easy store navigation, a lovely range of products, good quality products, affordable, value for money and as much as I hate assembling furniture, the instructions were easy to read and easy to assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi L. Rick, thanks so much for choosing to shop with us. We are so glad to hear that you had such a positive experience in store and whilst assembling your products. We hope to see you back again soon! Regards Nick and the Fantastic team.
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Lisa S.Greater Melbourne (Outer), VIC
This was perfect!
Everytging was well laud out at the store and they had what we needed in stock. 100% satisfaction with the product, it fit in oir vehicle and it was.very easy to assemble.
1 comment
Fantastic F.Fantastic Furniture
Hi Lisa S, Thanks for sharing your thoughts on our store! We are happy to hear we had what you were after in-stock and found assembly a breeze! We look forward to your next visit. Kind regards Ryan and the Fantastic team
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MayKOGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, Mornington
- Verified customer
Friendly, helpful staff, low prices.
Friendly, helpful staff who were not pushy and went out of their way to assist me get what I needed. Products as advertised online and easy to order what I wanted in store. All delivered within two days.
1 comment
Fantastic F.Fantastic Furniture
Hi MayKO, thanks so much for choosing to shop with us in Mornington! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Fabulous All Around
I found what I was looking for, I had looked on-line first, the product was available and the staff and service I received was excellent. I am very happy with my purchase.
1 comment
Fantastic F.Fantastic Furniture
Hi JanB, That is wonderful to hear! We are happy you utilized our website prior to your visit in-store and thanks so much for sharing your kind words about the service you received. Kind regards Ryan and the Fantastic team
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Amazing customer service
I bought some goods online and the lady (I've forgotten your name) went above and beyond to help me.
Absolutely awesome customer service. Highly recommend to anyone that wants to get goods from Fantastic Furniture
1 comment
Fantastic F.Fantastic Furniture
Hi Amanda, thanks so much for choosing to shop with us. That's great to hear! We hope to see you again in store in the future. Regards Angelina and the Fantastic team
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MirandaGreater Melbourne (Outer), VIC
Affordable, quality furniture!
Excellent customer seevice at MORNINGTON store. Found affordable, quality furniture I was looking for. I was able to see and try a variety of recliners before locating the perfect one.
1 comment
Fantastic F.Fantastic Furniture
Hi Miranda, thank you for choosing to shop with us at Mornington. We are happy to hear you found just what you were after with the help of the sales team! We hope you are now enjoying your new recline... Read more
r and hope to see you in store again soon! Regards Angelina and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Fantastic Furniture VIC, Mornington compares to other Furniture Shops
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Quickest click & collect
Great price and quick click n collect was less than 30mins. from time of purchase online and collecting and returning home was less than 1 1/2hours.
1 comment
Fantastic F.Fantastic Furniture
Hi Belinda, thanks for choosing to shop with us. It's great to hear that the click n collect was so quick! I'm sure we'll be seeing you again in the near future! Kind regards, Nick and the Fantastic team.
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BecHastings
Excellent
Found what I was after very easy on the website, paid via Afterpay. Item was not in stock and as soon as order went through I received a call from the store to give me an eta.
1 comment
Fantastic F.Fantastic Furniture
Hi Bec, thank you for choosing to shop with us at our Morning store. That's great to hear! We hope to see you again in store in the future. Regards Angelina and the Fantastic team
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Cathie
- 2 reviews
Love them
Love them friendly people . Great stuff. Great price . My daughter love her double bed and new mattress .
1 comment
Fantastic F.Fantastic Furniture
Hi Cathie, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We ho... Read more
pe to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
LozzoMelbourne
I purchased an inferior unsuitable product and was allowed to swap it over. There really should be a
As above. Return system should be implemented so customers are nit forced to purchase immediately upon returning a faulty item
1 comment
Fantastic F.Fantastic Furniture
Hi Lozzo, I'm very sorry to hear about your experience to date with us. Would it be possible to email me your contact details and also anything else I may be able to help you with? My email address is... Read more
[email protected]. Look forward to hearing from you. Regards Angelina and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
HelenGreater Melbourne (Outer), VIC
- 2 reviews
Well priced, everyday furniture
We found what we needed easily with the help of friendly staff who had a good knowledge of stock available,colours and availability .Delivery date was acceptable .
1 comment
Fantastic F.Fantastic Furniture
Hi Helen, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Questions & Answers
shirley Jenny b.asked
do you have sofa beds
1 answer
Fantastic F.Fantastic Furniture
Hi Shirley Jenny B,! We have a great range of sofa beds you can view here - https://www.fantasticfurniture.com.au/Categories/Sofas-%26-Armchairs/Sofa-Beds-%26-Futons/c/Sofa%20Beds%20%26%20Futons Kind regards Ryan and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Eric, thank you for shopping at our Mornington store. We are glad to hear that the staff were helpful and took the initiative to get the product to you as soon as possible. We hope to serve you aga... Read more
in in the future! Regards Nick and the Fantastic Team.