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Reviews

4.0

880 reviews
5
(564)
4
(109)
3
(23)
2
(23)
1
(161)
  • Customer Service
    4.6 (10)
  • Timeliness
    4.4 (10)
  • Job Satisfaction
    5.0 (9)
  • Rates and Fees
    5.0 (5)
  • Transparency
    4.3 (3)
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Mel

MelGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Highly recommend fantastic services

published

We had fantastic services out for the first of a regular clean and they did such a wonderful job. They were so professional and checked in to see what we wanted them to focus on. I couldn’t recommend them more!

1 comment
Fantastic Services
Mike D.Fantastic Services
Emilia F.

Emilia F.Perth, WA

Terrible Customer Service.

published
Daniel A.

Daniel A.Sydney, NSW

Great Service

published

Great Service, Professional carpet serviceman executed the job in professional manner. I am Surely recommending Ali and no doubt i will try to book his services again in future, Thanks.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Benny A.

Benny A.Sydney, NSW

well done!

published

The team was prompt, polite and got the end of lease job with efficiency and good nature. I would recommend you services without hesitation. Thank you for a job well done.

1 comment
Fantastic Services
Mike D.Fantastic Services
Becky J.

Becky J.Sydney, NSW

Very good

published

Even though the cost is a bit over the average, the company was very responsive and answered all my questions about the window cleaning. The team was very polite and efficiently and got the job done very quickly and safely .I was very happy with them.

1 comment
Fantastic Services
Mike D.Fantastic Services

Excellent carpet cleaning

published

Carpet cleaner did a great job, told me what he was going to do and how he was maintaining safety during the times of COVID 19. He did a thorough job. Much appreciated.

1 comment
Fantastic Services
Mike D.Fantastic Services
SSJ

SSJGreater Melbourne (Inner), VIC

Carpet cleaning

published

Thorough job, very friendly staff. Only issue was that the website greatly over-estimated the amount of time needed to clean the carpets in the apartment and no option to adjust costs accordingly.

1 comment
Fantastic Services
Mike D.Fantastic Services
Hannah

HannahPerth, WA

  • 3 reviews

Excellent Service

published

Punctual, thorough carpet cleaning service, fast
Had an opportunity to review the word done and was satisfied Thank you very much will use this company again in the the the future

1 comment
Fantastic Services
Mike D.Fantastic Services
Esther H.

Esther H.Greater Melbourne (Metropolitan), VIC

Perfect

published

Carpet was so stained and they made it look so nice! kind workers highly recommend!

1 comment
Fantastic Services
Mike D.Fantastic Services

The reviewer stated that an incentive was offered for this review

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Finn G.

Finn G.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Friendly cleaners with an eye for detail

published

Cleaners did a fantastic job on the house. Every surface was spotless. They were friendly and understanding. It was a huge relief to be able to get a cleaning service with a generator; the power was disconnected as the house was between tenants. Not every cleaning company has generators handy, especially at relatively short notice, so this service was very much appreciated.

1 comment
Fantastic Services
Mike D.Fantastic Services
freefallau

freefallauSydney, NSW

Poor Service

published
TONI WHEELER

TONI WHEELERPOINT COOK VIC

  • 18 reviews

Don’t go to fantastic services melbourne

published

Cancelled a job within 48 hours the morning being a Wednesday, was advised they would not take the money at all, by Friday same week money was taken from my account, over 2 weeks have past still missing my $384 they informed me it would go back into my account issue being I cancelled within 48 hours so fantastic cleaners had no right taken my money
They there saying it’s a bank issue
Well wasn’t a bank issue for them to take it,
Be weary off these people as they will get your details at time off booking

Liz

LizGreater Melbourne (Outer), VIC

Perfect! I was extremely happy and pleased with the cleaning service provided.

published

This is the fourth time I have had Fantastic Services for cleaning and have been happy with the service provided, but I am most particularly pleased and would highly recommend the two delightful people I had this time who were also who I was fortunate enough to have on my first cleaning service also. I would no doubt request to have them again, the best cleaning ever! Punctual, polite and highly professional.

1 comment
Fantastic Services
Mike D.Fantastic Services
Belicia R.

Belicia R.Greater Melbourne (Metropolitan), VIC

Great service!

published

Came right on time and were very thorough with the cleaning. I was able to do a walk through once the service was done to check that the clean was up to standards which were great!

1 comment
Fantastic Services
Mike D.Fantastic Services

Terrible!

published

Terrible!

The cleaner I booked never showed up. I had been charged in advance, and was then told it would be a month before I was refunded. No courtesy calls, or apologies on the day, nothing.

Be ware!

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couch steam clean

published

I had two couches cleaned and they both are still wet and smell after six weeks. Both couches are stained and can not be fixed according to their technician but they will not claim on their insurance.

1 comment
Fantastic Services
Mike D.Fantastic Services
Nola

Nola

  • 2 reviews

Excellent oven clean!

published

Very professional oven, range hood & stovetop clean. My 3rd time using Fantastic Services. Arrived on time, polite & professional. Competitive price. I would not hesitate to recommend! Very happy with the service.

1 comment
Fantastic Services
Mike D.Fantastic Services
Joanne V.

Joanne V.Perth, WA

Perfect job

published

Divram arrived on time, he was polite and efficient. He cleaned the carpets and some couches and chairs. The finished job was great. I have no hesitation in recommending this company.

1 comment
Fantastic Services
Mike D.Fantastic Services
Shakya s.

Shakya s.Greater Melbourne (Inner), VIC

Perfect !!

published

Booked Fantastic for antivirus sanitization service, the team looked professionally equipped with proper protective equipment and managed well with sanitizing all the house surfaces. On top of that my house smells so refreshing. Thank you Fantastic.

1 comment
Fantastic Services
Mike D.Fantastic Services
Anna66

Anna66Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Pruning hedges

published

We had Fantastic Services prune all our front garden hedges and they did a great job. They were on time and cleaned up afterwards so we were happy with that, thanks

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
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1 comment
Fantastic Services
Mike D.Fantastic Services
Page 1 of 44

Questions & Answers

Littleflower A.

Littleflower A.asked

WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic Services

Dear Littleflower A.,

Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480

Kind Regards,
Fantastic Services

Littleflower A.
Littleflower A.
Tizzy

Tizzyasked

Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Tizzy,

Thank you for inquiring about our services! Could you please provide us with your contact number/email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

Alternatively, you can go on our website (https://www.fantasticcleanersmelbourne.com.au/ for Melbourne and https://fantasticcleaners.com.au/sydney/ for Sydney) and obtain an online quote from us.

We're looking forward to hearing from you!

Kind regards,
Fantastic Cleaners

Shel

Shelasked

Fantastic Services

Hi! What is your hourly rate?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Shel,

Thank you very much for your inquiry! Our rates actually vary between $35 and $55 per cleaner per hour, depending on the type of service that needs to be done and the scope of the job. However, averagely we charge around $45 per hour.

If you want a precise quote and a fixed rate, we would need a bit more information, like the postcode of your area, what exactly needs to be done, etc.

If there is anything more I can assist you with, please don't hesitate to write us back!

With Kind Regards,

David Adams,
Customer Service Supervisor

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