The policy for 2 people was really good value, was very easy to make a claim because of friendly website even during the Corona Virus Pandemic. The customer service people was professional, friendly and understandable. Our claim was partly resolved up to 4 weeks.

Prompt customer service at a time where the phones would be very busy-impressed by the way in which I had my concerns addressed and resolved in a manner that showed some good will

We took out Fast Cover Insurance for a year and were told that we could not recover any money for flights or hotel because the Corona Virus is a Pandemic. Really disappointed with this outcome - Thank God we were still in Australia when this happened or else we would have been liable to pay thousands of $$$ if we got sick while we were overseas. This cover costed us $621.00 and really it is for nothing .....

Good value policy. I now used this company more then 10 times. Never had a claim. How they give me good service if I ever lodge claim. So far i had good service

Rearly good value for money and easy to get website quick easy and all relative information was easily accessible no hidden fees or clauses and no hidden or misleading information

Easy to set up.
About the same as other providers re cost and coverage.
Long time to process claim. 10 days to advise me of additional information required. This then reset the 10 day response guarantee.

Comprehensive coverage, great service, prompt assessment and claims payment. This is my second year of having an annual travel plan and have been happy with the policy. If I have issues, I am responded to in a timely manner from an Australian based office.

Good value and easy to set up extremely helpful advice from the consultant. She helped me understand how to get what I needed without pushing me to spend more than I needed

Great value - very easy to set up. Claim on last trip - fill claim in online, submit it - within a week or two the money is in the bank. So easy, so efficient, so fast.
I have used Fastcover three times now and will continue to use them. Have policy already set up for November.

The policy has some great benefits including remote location evacuation, coverage for bicycles and covers you to a higher altitude than most. Their Sydney based customer service centre offers excellent service.

Was easy to get set up, this is our first time with you. I hope we don't have to make a claim but if we do I am sure I will get the same service.

Easy transaction
Straight forward application
This is our second policy with Fast Cover as their policies suit our needs
Good cruise cover and we are able to get a year long policy

Policy suited my needs for a single trip. Web site information was clear and premium acceptable. I assume this review relates to a trip I made earlier this year. I have a new policy for a cruise commencing in December.

We have used this Company Insurance cover when Travelling overseas for many years. Ease of setup and well explained. Intend to continue using this company so long as we receive adequate cover at an agreed cost.

We have used fast cover for approximately 10 policy excellent customer service no claims made as yet still have policy till 2020. Very easy policy to set up prices were very comparable.