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Efficient, fair and empathetic.
Good value policies, I have used several times. Fast Cover were efficient, fair and empathetic when dealing with a claim. Online claims process was very clear and straightforward. I will use them again and would recommend them.
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Similar opinion? Write a review on ieatwords.com.au!
Worst insurance company!!!
WORST INSURANCE COMPANY!!! I'm writing my first ever negative review and if I would give this scummy company 0 stars if I could. I submitted my claim and got a follow up email saying they would respond within 10 business days, at the end of that deadline fast cover requested more information (most of which had already been provided). After waiting more then 2 months from when I first submitted the claim I got back a negative outcome.
My flight was cancelled whilst I was in Canada early this year due to a reduction in service (probably the mo...Read more
st common reason for flight cancellation). You would think that this should surely be covered by comprehensive travel insurance especially when paying $700 for a 2 month trip. THINK AGAIN!!!! They advertise to cover up to $50000 in trip disruption expenses and unlimited for trip cancellation expenses but make sure you read the fine print as this only if your flight has been cancelled because of hijacking, riot, strike or natural disaster. It's almost laughable because the chances of any of the above happening are extremely unlikely. It's crazy to think that financially we would have been better to not even have insurance at all. I also would've saved myself one HUGE HEADACHE, a lot of stress and many hours in phone calls and emails. Extremely disappointed with this service and will be sure to share my story and thoughts with as many people as I can.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Aislinn,
Thank you for posting another review about your paid claim. Be it good or bad, reviews are always helpful for us to improve our service.... Read more
Whilst PDS’ are lengthy documents, they are written to include all possible scenarios, so travellers are aware prior to purchasing their policy, what is and isn’t covered. As a general rule, if something isn’t specifically mentioned in the PDS as being covered, then it is NOT covered. We’ll do everything we can, but ultimately it is up to you as the traveller to determine whether the policy is right for you and your circumstances. We have purposely designed our Product Disclosure Statement (PDS) without any fine print so that nothing is ‘hidden’. All wordings in the PDS are in the same size font so answers to your questions are easy for you to find and understand. We’ve been working hard and as fast as we can to help 1000’s of travellers affected by COVID-19 come home to Australia, change travel dates and put policies on hold. We’re sorry on this occasion we weren’t able to settle and pay your claim as fast you’d have liked. As per my response to your other reviews, if you are unhappy with the amount paid on your claim, as communicated with all claim settlement, you are always welcome to have the amount paid reviewed. Details can be found here: https://help.fastcover.com.au/article/630-i-am-not-happy-with-my-claim-outcome-what-do-i-need-to-do Regards, CraigSimilar opinion? Write a review on ieatwords.com.au!
Gianna C.Kimberley, WA
FASTCOVER for our Clients & for private use
Our company always use FASTCOVER for our clients, very easy to use, great rates and they never make a fuss over paying out claims.
Compare Kimberley Cruises
Kimberley Information & Travel Centre
Broome
Western Australia
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Gianna, thanks for the positive review about how fast & simple our family travel insurance is.
Remember you'll receive a loyalty discount next time you travel.
Happy & safe travels to you! ... Read more
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Find out how Fast Cover Travel Insurance - Snow Sports Plus compares to other Travel Insurance
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paulmitchell66BRISBANE
- 2 reviews
Quick easy and good value
The chat facility was very helpful and organised a quote ina few minutes.
Good value and an easy way to book and pay your travel insurance. Thanks for all of your help
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Paul, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to purchase etc. ... Read more
Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Simplicity
Good value, and easily read PDS with bold sections making understanding easier.
First time used, previously with TDI, but after a simple claim on an obviously broken suitcase wasted my time and effort (as TDI intended) I wouldn't waste my money on those type of underwriters.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Dave!
Thanks for the positive review about how fast & simple our family travel insurance is.
Remember you'll receive a loyalty discount next time you travel. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Great value for money
Great value for money, busted my shoulder two years ago, no hassle reimbursements and advice. Easy communication, advice and instructions on seeking medical assistance submitting claim and receiving fast remuneration for expenses.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Stephen, thank you so much for sharing your positive claims experience - we're so glad that everything went well (but sorry to hear that you injured your shoulder). Remember that the next time you ... Read more
travel, you'll get a loyalty discount on your premium. Kind regards, SallySimilar opinion? Write a review on ieatwords.com.au!
Liz HSydney, NSW
- 2 reviews
Great coverage.
This coverage is very reasonably priced with what it covers. Very competitive and easy to get online. Not lodged any claims as haven't gone on my trip yet but thus far very happy.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Liz, thank you for taking the time to give us your positive review, We hope you don't need it, but if you do, our Emergency Assistance team are available 24/7 to provide you with assistance while y... Read more
ou're travelling. We hope you have an amazing holiday! Kind regards, SallySimilar opinion? Write a review on ieatwords.com.au!
BecCanberra 2600, ACT
Easy to use and very clear
Super easy to use website and the wording in the PDS is easy to understand so you know exactly what you are covered for. I bought cover for my Canadian IEC visa and it seemed the best cover available for this particular visa.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Bec, thanks for the positive review about how fast & simple our travel insurance is and how you are happy with IEC cover - you are a legend :) Remember you'll receive a loyalty discount next time y... Read more
ou travel. Happy & safe travels to you and enjoy Canada! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
- Travel Insurance - Snow Sports Plus
- Verified customer
Great Product. Easy to setup and price competitive.
I have used this company at least 4 times when travelling. Easy to set up and price competitive, especially for special activities such as skiing.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Bruce,
Thank you for your review. Glad to hear that you find our pricing competitive for snow sports. ... Read more
Have a great trip and let us know when you are travelling again so we can apply your loyalty discount. Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Snow Sports Plus compares to other Travel Insurance
Know better, choose better.
naksSydney
- 3 reviews
- 2 likes
- Travel Insurance - Snow Sports Plus
- Verified customer
Lodged a claim due to inclement weather
Initially chose fast cover because they offer the best coverage for adventure sports (in my case heli-skiing). First time I used fast cover I had to lodge a claim. Glad I had it. Claim got processed fast with no hassle. Haven't had to lodge since but always come back to these guys now.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Naks, thanks for your lovely review!
So glad to hear that you've had a positive claims process! Hopefully you were still able to enjoy your trip. Definitely give us a call next time so we can apply your loyalty discount for your next trip. ... Read more
Kind regards, LindySimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Fast Cover T.Fast Cover Travel Insurance
Hi Traveler, I'm so pleased you found our claim process fast and simple. We look forward to providing you with our legendary customer service again in the future. Thanks for choosing Fast Cover & taki... Read more
ng the time to leave us a review, we really appreciate it. Kind regards, Jessica.