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Great response and service during a pandemic!
The policy was easy to set up. They all are. The real value of a policy is shown when trying to make a claim. I nearly didn't attempt to make a claim, as it was related to an early return to Australia due to the COVID pandemic. I was really impressed that Fast-cover quickly confirmed that they did not have to cover this situation. However, they would take all of the details and consider individual cases. The claim was settled very fairly and in a timely manner. Great service.
1 comment
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MicheleSouth East Queensland, QLD
- Travel Insurance - Standard Saver
- Verified customer
good and great
surprising when I first booked I was help out but wasn't right but when Margretta help me and so out the problem . I have always used the Fast cover every trip we have been on more than 15 cruises
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Michelle, thanks for your great review and feedback. I'm happy that you have always received helpful and friendly customer service from our team. We're always happy to help. Please contact us next ... Read more
time so we can apply a loyalty discount on your next policy. Kind regards, Tracey, Traveller Services Manager
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LouPerth, WA
Fast Cover is quick, easy to understand the options, and always good value.
The website is very intuitive, making it very easy to understand the various options. I've used Fast Cover a number of times because of its ease and value. I still compare other insurance company rates and value, and still come back to Fast Cover.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Lou, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make changes et... Read more
c. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Standard Saver compares to other Travel Insurance
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MartineSydney, NSW
Fast, easy, it’s got everything I need!
I’ve used fastcover a number of times now. They cover everything I need at a great price and it’s easy and fast to get a quote. I haven’t needed to make a claim yet but so far my experience has been only positive.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Martine, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make change... Read more
s etc. Happy & safe travels to you! Kind regards, MargrettaSimilar opinion? Write a review on ieatwords.com.au!
nonnaDarling Downs, QLD
- 2 reviews
would use again. so easy to make a claim
Was good value and easy to set up. I lodged a claim and the money was in my account in 4 business days. First time used and will use again
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Nonna, I'm so pleased we could assist with your claim & you found the process so simple, fast & without complications. We look forward to providing you with our legendary customer service again in ... Read more
the future. Thanks for choosing Fast Cover & taking the time to leave us a review, we really appreciate it. Kind regards, Margretta.Similar opinion? Write a review on ieatwords.com.au!
DJAndieKGreater Melbourne (Inner), VIC
- Travel Insurance - Standard Saver
- Verified customer
Peace of mind
I have been using Fast cover for a few years now. They cover pretty much everything I need without adding in stuff I don't. This makes it a lot more affordable than a few others I tried in the past.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi DJAndieK, Thanks for your great review and feedback. Thanks also for continuing to use us! We're glad you find our policies hassle free and good value. Remember to contact us when you're travelloin... Read more
g next, and we'll apply your loyalty discount to your next policy! Kind regards, Tracey Traveller Services ManagerSimilar opinion? Write a review on ieatwords.com.au!
Life Saver
The policy was just what we needed. Making a claim was easy and they were very helpful. This is the second time using Fast Cover and will use again in the future.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Mike, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make ch... Read more
anges etc. Happy & safe travels to you! Kind regards, JessicaSimilar opinion? Write a review on ieatwords.com.au!
EmmsGreater Melbourne (Metropolitan), VIC
- 4 reviews
Good value for the coverage
I've used Fast Cover Travel because they offer really good value for money for the coverage that's offered. In addition to that, the website is just a breeze to use!
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi traveler, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to mak... Read more
e changes etc. Happy & safe travels to you! Kind regards, JessicaSimilar opinion? Write a review on ieatwords.com.au!
PikipikiMelbourne
Pretty good so far
This is the second time I've taken travel insurance with Fast Cover, and both times purchasing was really simple and easy and the cost was reasonable. I haven't had a claim so far, so I can't comment yet.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi traveler, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to mak... Read more
e changes etc. Happy & safe travels to you! Kind regards, JessicaSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Standard Saver compares to other Travel Insurance
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AdeleSouth East Queensland, QLD
- 2 reviews
The proof of the policy is when a claim has to be made. However setting up the policy with competent staff was good.
We haven't used Fast Cover before however, it seems that your company is slightly more understanding of the older generations ie those who are over 65yrs.
It is a shame that random cut-offs e.g. >64 and you are no longer able to take out annual (multi-trip) cover; time limits prior to taking the trips when you are unable to initiate the policy etc. are non-negotiable with most travel insurance companies. However, Fast Travel did allow us to take out a policy for a trip scheduled for a year's time.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Adele, Thank you so much for choosing Fast Cover, and for taking the time to give us your feedback, we really appreciate it. We try our very best to offer all our travellers policies that suit thei... Read more
r type of travel. Remember, you'll receive a loyalty discount the next time you take out a policy with us. Kind regards, SallySimilar opinion? Write a review on ieatwords.com.au!
LMBSydney, NSW
- Travel Insurance - Standard Saver
- Verified customer
Just bought the cover
The policy was easy to set up and purchase.
Confirmation of policy and purchase by email worked well.
So far, so good. Will be ready to provide further feedback after my travelling experience
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi traveler, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to mak... Read more
e changes etc. Happy & safe travels to you! Kind regards, JessicaSimilar opinion? Write a review on ieatwords.com.au!
NoelSydney, NSW
Easy, user friendly website!
Have used it 3x and set up was easier than others and hassle free, coverage was easy to understand, the choices were simpler than competitor and the prices were quite reasonable
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Noel, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. I'm glad it was easy for you to make ch... Read more
anges etc. Happy & safe travels to you! Kind regards, JessicaSimilar opinion? Write a review on ieatwords.com.au!
Peter AllenHunter Region, NSW
- Travel Insurance - Standard Saver
- Verified customer
Complaint based on misleading information and wrong direction of 24hr help staff
I complained after my initial travel claim was rejected. I have now been compensated. I have to say that the process was a little confusing, I was engaged in email exchanges with a total of five fastcover representatives but I'm now satisfied with the outcome. Thanks guys.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Peter, Thanks for your review. I'm glad we were able to come to a happy resolution, and were able to help you.
Kind regards,
Tracey, Traveller Services Manager
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sandmanSouth East Queensland, QLD
- 3 reviews
- 1 like
happy
Have used fast cover many times now but still get quotes from other insurers to see if they are still competitive. For couple of pensioners with out expensive luggage, jewelry etc. we find the standard cover adequate as it has unlimited medical which is our main concern. Bigger discounts for regular non claiming customers would be nice and the 2000 excess for healthy over 80's a bit steep. Looking for cover again in new year and doubt we would change from fast cover.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Sandman, thank you for giving us your feedback on our policies and for staying with Fast Cover, we really appreciate it! We'll definitely take your feedback on board as we always look to continuall... Read more
y improve our service to travellers like yourself. Remember, you'll get a loyalty discount each time you purchase a policy from us. Kind regards, SallySimilar opinion? Write a review on ieatwords.com.au!
Unbelievably modern and easy to set up.
I love how it was very simple and easy to understand. Even the PDS is very easy to understand compared to other Insurer's PDS. Very affordable and really easy to set up. I also love how PayPal are one of the accepted methods of payment.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Kamil, thank you so much for your positive review about how easy our products, PDS and sign-up process is to understand - it's made our day! We look forward to helping you out with travel insurance... Read more
again the next time you travel, and remember, you'll get a loyalty discount on your future policies. Kind regards, SallySimilar opinion? Write a review on ieatwords.com.au!
Find out how Fast Cover Travel Insurance - Standard Saver compares to other Travel Insurance
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IgnatiusMelbourne
- 2 reviews
- 7 likes
Quick and easy
This was the first time I came to Fast Cover and found the experience fast and easy as the name says. The policy is very clear to understand and have the best prices.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Ignatius, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta
Similar opinion? Write a review on ieatwords.com.au!
CruiserPerth, WA
- 2 reviews
Good value offer
The policy provides fair value.Used 4 times now, easy to set up. Fortunately no claims to date.The terms and conditions were easy to read and understand.contact information and summary helpful.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Cruiser, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta
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PamjGreater Melbourne (Outer), VIC
- 2 reviews
NZ Holiday
Always use FastCover for our travel insurances - easy to work out which policy is best and easy to use. very clear and precise with all details well done, good job
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Pamj, Thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta
Similar opinion? Write a review on ieatwords.com.au!
So good! Easy experience!
Super easy to set up. Policy is easy to read and understand. I always come to fast cover first as they usually have the best prices and easy add ons!
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Cassie. Thanks for your great review and continued custom. Let us know whenever you're travelling next and we will apply a loyalty discount to your next policy!
Kind regards,
Tracey
Traveller Services Manager
Similar opinion? Write a review on ieatwords.com.au!
Catherine Ellis
- 2 reviews
Easy and comprehensive.
This policy covers all my items and medical for a brilliant price. The site is easy to use and the policy is written so that everything is easy to understand.
1 comment
Fast Cover T.Fast Cover Travel Insurance
Hi Catherine, thanks for the positive review about how fast & simple our travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you & your family. Kind regards, Margretta
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Fast Cover T.Fast Cover Travel Insurance
Hi Sue. Glad to hear you are home safe, and that we were to help you out during this very difficult time.
Thank you for taking the time to leave us a review, and we look forward to helping you when you travel next.
- Brooke