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Reviews

4.5

1,068 reviews
5
(754)
4
(228)
3
(25)
2
(9)
1
(52)
  • Value for Money
    4.5 (315)
  • Transparency
    4.5 (222)
  • Customer Service
    4.5 (277)
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Reviewer Photos & Videos

Lou

LouPerth, WA

Fast Cover is quick, easy to understand the options, and always good value.

published

The website is very intuitive, making it very easy to understand the various options. I've used Fast Cover a number of times because of its ease and value. I still compare other insurance company rates and value, and still come back to Fast Cover.



1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance
Somchit

SomchitTheodore 2905, ACT

Good value

published

For a piece of mind for my overseas trips. I think I used a couple of times and have not made any claim as I did not use the insurance why I was overseas

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Somchit,
thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica



Excellent cover for a competitive premium.

published
1 comment
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Mike M.

Mike M.Greater Melbourne (Outer), VIC

look at the fine print

published

I thought my cover started on the day I paid my subscription and my policy covered me for unforseen incidents before I started on my trip the company partially paid for my medical bill on the ship however did not include my first medical account after the accident I feel that wording of the policy was misleading as I would have paid the extra to cover accidents.

1 comment
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Fad

FadPerth, WA

  • 4 reviews

Perfect, Easy and awesome

published

i found the policy to be of great value compared with other companies with similiar details, will be using again for sure!! I am hoping to not have to use this policy, but i feel safe knowing that fast cover has mine and my family's back!! thank you

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Fad, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica.

YippyDoo

YippyDooSouth East Queensland, QLD

Planned quick trip chaperoning.

published

Policy was good value.
Setting up Policy was easy and simple.
This is my first Policy with this company as with the current health warning implied.
Have travel every year at least once, normally use Card Insurances which I have never made a claim.
Insurance is just a surety of that possibility.

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi traveler, thanks for the positive review about how fast & simple our family travel insurance is. Remember you'll receive a loyalty discount next time you travel. Happy & safe travels to you! Kind regards, Jessica

blackbear2

blackbear2Perth, WA

For a 10 day overseas holiday this is perfect

published

I have used Fast Cover many times, The online application is very user friendly and only takes 5 minutes to complete
For my needs it is perfect valu
Thanks to God I have never had to make a claim but I am certain it would be actioned speedily

1 comment
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Frequent traveller

Frequent travellerGreater Melbourne (Outer), VIC

  • 2 reviews

Quick & easy

published

Was quick & easy to set up, competitive prices and I had a couple of years back a claim & it was easy & quick to resolve. Can't ask for more. Recommend to everybody

1 comment
Fast Cover Travel Insurance
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Lauren M

Lauren MDarling Downs, QLD

Overall A Great Experience With Minor Bumps

published

Overall i had a great experience when claiming while hospitalised in India. Staff went above and beyond to assist me in my time of need. There were a couple of very minor hiccups when I got home trying to claim for additional expenses, however these were rectified relatively quickly.

1 comment
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Something essential.

published

This the second time that I have used Fast Cover. I did not have cause to make a claim on my first policy but the cost was very acceptable for an 80+. However, the increase in cost for the second policy, whilst cheaper than competitive companies, was somewhat more than I expected. I will very likely use this company again.

2 comments
Fast Cover Travel Insurance
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Max
Max

Thanks, you're welcome,,,,,,,,,,, Max

Martine

MartineSydney, NSW

Fast, easy, it’s got everything I need!

published

I’ve used fastcover a number of times now. They cover everything I need at a great price and it’s easy and fast to get a quote. I haven’t needed to make a claim yet but so far my experience has been only positive.

1 comment
Fast Cover Travel Insurance
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Bruce B

Bruce BSydney, NSW

Fast Cover Travel Insurance -- You're the Best!!!

published
1 comment
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Donna

DonnaThe Mallee, VIC

Great insurance offered

published

Easy to set up policy online without hassle and policy offers all the cover I will need for our upcoming cruise. Hoping I don't need to make any claim but there for peace of mind.

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Very helpful. Thank you, will surely avail again on my next trip.

published

It is my first time to use Fastcover insurance and i availed the comprehensive travel insurance for me and my partner, and it helped us so much especially that we encountered problems with our flights and have to extend our trip for 2 more days. Worth availing again next time. Satisfied customer here!

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Good offer for common existing medical conditions

published

This is the first time I used them. Easy to look for alternatives and select the best for my trip.
Good price and clear information.
Some common existing medical conditions are covered without additional price.

1 comment
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Easy to set up value for money

published

I have used Fast Cover Travel Insurance for the last few years noting I travel overseas for conferences 3-5 times a year at least, and to many different cities, the policy though I have never made a claim, is always easy to set up, allowing me a choice of options and exclusions are always clearly noted and in plain language.

1 comment
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Cheryl, thanks for the positive review about how fast & simple our family travel insurance is.
Remember you'll receive a loyalty discount next time you travel.
Kind regards,
Jessica

Impressive

published

Great value policy, which was easy to set up. On discovering I had entered some incorrect details, was able to get through to a real person, who assured me that we'd be able to sort it out and that an updated policy would be issued, which occurred within minutes of the call finishing. Very impressive.

2 comments
Fast Cover Travel Insurance
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Damo
Damo

Thank you!

Clarity in buying travel insurance on the go!!

published

Fit for purpose insurance for my travelling holiday. Answered direct questions honestly, explained exactly how to use the policy I purchased with confidence. Backed by RAA my 52 years of membership so I feel confident that cruise ship travel insurance is my life jacket for a n emergency on holidays.

2 comments
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nonna

nonnaDarling Downs, QLD

  • 2 reviews

would use again. so easy to make a claim

published

Was good value and easy to set up. I lodged a claim and the money was in my account in 4 business days. First time used and will use again

1 comment
Fast Cover Travel Insurance
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Val

ValSouth East Queensland, QLD

  • 7 reviews

Excellent Company

published

First time using this company, very easy to set up. Hope when and if I have to make a claim, it will be a smooth and easy process, I think it will.

1 comment
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Page 3 of 54
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Questions & Answers

Simon G.

Simon G.asked

Travel Insurance

I'm trying to take out travel insurance for me and my girlfriend and was happy to find that you're offering travel insurance for couples on your website. I proceeded to put in the details to get a quote. Then, in the policy summary before payment, it explicitly states that only 1 adult traveller is covered. There's also no option to add another person. What's the purpose of a couples insurance if it only covers 1 person?

So, if you can't even get your products and sales process right, how can I trust you're getting anything right when I actually have to make a claim?

5 answers
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Simon, thanks for your feedback. I'm sorry you have not had a great purchasing experience. Our website is normally very user-friendly and an easy buy process to obtain one of our policies. We get loads of great positive feedback about it all the time. I'd really like to take a look at your quote, to see what went wrong, and would be most happy to help you with your policy purchase over the phone. I'll even throw in a discount for your trouble!
Feel free to call on Monday and ask to speak to me directly.
Kind regards,
Tracey
Traveller Services Team Manager
1300 409 322

Simon G.
Simon G.

Thanks for your offer! Luckily 1Cover had a similar policy and their checkout process worked fine. So we’re covered now.

Michele
Michele

We are both covered and happy with the out come and have always used fast cover on our trips

wendy keen

wendy keenasked

Travel Insurance

couldiget a quote please as was unable to put several destination
fly to London then to Italy for 8 day cruise then ona train to Zurich and back on train to dusseldorf fly from there home through London and then hong kong and home myhusband is 75 and iam59 years old can youplease help with a quote

1 answer
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Wendy,

Thank you for your enquiry!
Please email us directly at [email protected] and we will be more than happy to assist you with a quote for your next trip :)

Kind Regards,
Jessica

Mark nicholls

Mark nichollsasked

Travel Insurance - Comprehensive

Will I get a policy sent to me

1 answer
Fast Cover Travel Insurance
Fast Cover T.Fast Cover Travel Insurance

Hi Mark, thanks for letting us know. Sometimes our policy emails end up in peoples Junk or Spam inbox, however I have resent your policy certificate to the email address on your policy. Please reach out to us again if you are having continued problems. You can also view or download a copy of your certificate at any time by logging into our website: https://fastcover.com.au/your-policy/login. If you have any further questions please don't hesitate to contact us! Happy travelling!
Kind regards, Margretta

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