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Reviews

1.9

16 reviews
5
(2)
4
(0)
3
(2)
2
(2)
1
(10)
  • Build Quality
    1.0 (1)
  • Acceleration / Power
    3.0 (1)
  • Handling
    4.0 (1)
  • Braking
    2.0 (1)
  • Suspension
    2.0 (1)
  • Gear Shifting
    2.0 (1)
  • Fuel Efficiency
    4.0 (1)
  • Interior Design
    4.0 (1)
  • Boot Size
    3.0 (1)
  • Features
    3.0 (1)
  • Comfort
    5.0 (1)
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White Elephant

White ElephantSouth East Queensland, QLD

Lemon

published

Owned 2 Fiat Ducato motorhome.Purchased both new.Major mechanical issues with both.Fiat unable to keep their own vehicles mechanically sound and reliable.First vehicle had 33,000 klms second 68,000 klms.Absolutely no support from Fiat or Winnebago.Great big expensive lemon.

Purchased in October 2021.

TransmissionAutomatic
BoughtNew
Year2012
Tully

TullySouth East Queensland, QLD

Terrible,so many problems and fiat won’t help us, don’t buy a fiat for God’s sake DONT

published

Did love it
Now it’s a money pit and still cannot use it, fiat won’t help us and east west fiat haven’t a clue and keep changing things for the hell of it

Purchased in June 2021 for $125,000.00.

Build Quality
TransmissionAutomatic
BoughtNew
Year2013
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers
Jeff T

Jeff TSouth East Queensland, QLD

Unable to get replacement parts in a reasonable time

published

Purchase new Fiat Ducato Motorhome October 2017, the vehicle has developed a suspension issue January 2018 in the front RHS strut and needs replacement parts, Fiat will supply under warranty but have no stock and have ordered parts from Italy, I was told today will no be available until April, I find this unacceptable for the vehicle to be off the road for 3 months. I am also waiting for an oil filter again no Stock in Cricks Mansfield. I think I am being reasonable to expect basic consumable parts to be in stock. Its unfortunate to have these issue because the vehicle is very well appointed and good to drive.



BodyMotorhome
BadgeMaxi
WheelbaseAlco Chassis
RoofMotorhome
TransmissionAutomatic
Date PurchasedOct 2017
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Grunt

GruntBrisbane

Clutch slave failures x8 in Ducato 2011 long wheelbase 160

published

Hey Rick what model did you have we have 2011 its had 8 clutch failures. How did you get it replaced under warranty Fiat dealership can't/won't give any answers as to why it keeps blowing the slave clutch. We are to point where it is beyond ridiculous this last one did 270km and blew out. The motor is strong and never given any trouble, the paintwork is now starting to peel in a few places and has faded badly but the major issue is the clutch. Has anyone else had this same issue and how many times.

BodyVan
BadgeMaxi
WheelbaseExtra Long
RoofHigh
TransmissionAutomatic
Date PurchasedDec 2011
Dave

DaveBobdi

  • 3 reviews

Faulty paint work on most vans.

published
BodyVan
BadgeMaxi
WheelbaseExtra Long
RoofMedium Roof
TransmissionManual
Date PurchasedApr 2007

the worst van I ever drive!

published

junk,junk,junk....the engine warring lights staying on from new,,then loosing power for good 15-20min,been in dealer workshop so many time, still not fixed, every time they replace something, obviously not for free.cost my boss a lot of money.the dealer run of idea what caused the problem.
STAY AWAY OF FIAT DUCO!!!!!!

BodyVan
BadgeMaxi
WheelbaseMedium
TransmissionManual
Date PurchasedApr 2009
Grog

Grog

  • 2 reviews

Junk junk and junk

published

Electric issues all over the shop, Tin can for a clutch problems two many issues to list stay away from them crap box vehicle. One clutch at 110000 now looks like another at 27000 starter motor went twice whipper motor replace twice. Now looks like the glow plugs have never work in it.

BodyVan
BadgeMaxi
WheelbaseExtra Long
TransmissionManual
Date PurchasedAug 2013
barry

barryperth

never out of the workshop

published

have had similar probs air conditioner leaking fuel alternator failure electrical failure particulate filter failure egr failure at present the vehicle has been out of action for over one month and fiat cannot find the fault also be aware that the spare wheel will cannot be lowered (the mechanism has been replace twice to no avail)

BodyVan
BadgeMaxi
WheelbaseLong
TransmissionAutomatic
Granny G

Granny GGold Coast

  • 5 reviews

Bought a Sunliner motorhome new in 2010 and chose to have it put on a Fiat Ducato.

published
BodyVan
BadgeMaxi
WheelbaseLong
TransmissionAutomatic
1 comment
Granny G
Granny G
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Betty S

Betty SHarden NSW

  • 2 reviews

A wonderful vehicle

published

Excellent driving experience. The paint peeled off the roof in 3 years, I had the roof coated with Therma Shield paint which has proven to be excellent. The vehicle has gone into limp mode three times recently and I now have to turn the ignition key 3 times before it will start. I have done 150,000 km. It handles very well. I get 10km to the litre. It is now 12 years old.

BodyVan
Badge(No Badge)
WheelbaseMedium
TransmissionManual
Suzinauz

SuzinauzTasmania

  • 5 reviews

Motorhome-Talvor Hayman on a 2012 Fiat Ducato 160 multi jet

published
BodyVan
BadgeMaxi
WheelbaseExtra Long
RoofMedium Roof
TransmissionAutomatic
sewjanet2

sewjanet2Ballina

Fiat Ducato

published

Paint work is not satifactory does not last three years on roof and just had ringing back and forth to fiat to get it done they kept telling me it was out of warranty but is not till august 2015 . I am not the only person that has paint problems with this vehicle

BodyVan
richard bullock

richard bullockCAIRNS

  • 9 reviews
  • 2 likes

Automatic gearbox problems,longevity of Fiat components.

published
BodyVan
3 comments
richard bullock
richard bullock
richard bullock
richard bullock
richard bullock
richard bullock
Karl P

Karl PSydney Surrounds, NSW

  • 4 reviews
  • 12 likes

Fiat Customer service is a joke

published

We have a 2013 fiat ducato. The oil filters has burst 3 times and all fiat will do to mask the problem is change the oil and filter and send us on our way. Each time this happens the vehicle is there for several weeks before they even look at it. Then fiat customer service just gives you the run around, saying that you need to take this up with your dealer, who no longer sells the vehicles anymore because the customer service is rubbish. The price of this car is attractive when buying, but stay away from them, as they will end up costing you much more then any other vans on the road with repair time and they try to hit you up for repair cost too. Fiat australia you should a shamed of your selves. Fix your problems properly

BodyVan
peterhg

peterhgbelmont

Terrible warranty

published

Fiat australia has to have the worst warranty i have ever been associated with .I have been trying for nine months with a problem with the rear sway bar ofn my fiat ducato motor home they refuse to cover the problem under warranty .

they never return your phone calls I would have made a hundred phone calls regarding this problem .I feel like i am bashing my head against the wall .What ignorant people .Great vehicle terrible warranty .customer care centre is no better regards Peter

Bad warranty service

BodyVan
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Traveller

TravellerPerth, WA

  • 2 reviews
  • 7 likes

Never again.

published

Good looking van, very nice to drive and well equipped. I believe it is the only van that can carry 2T.
But, after 60 K ( 1 year old ) is the clutch gone, and fiat doesn't come to the party. Around 3.5 grant to replace the clutch. The tyres are very expensive to, 500 each.
Nice to drive.
Clutch gone after 60K

BodyVan
2 comments
peterhg
peterhg
Traveller
Traveller
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Questions & Answers

Barry J

Barry Jasked

Ducato Series 2 (2005-2014)

My Ducato 2011 Comfort-Matic transmission failed at 53000km, (loss of gears) I had hydraulic accumulator replaced, vehicle performed well.
Now after 90000 km, (at 62000km), I notice the Hydraulic Clutch Fluid cylinder is near on empty. Q. Should I top up Hydraulic fluid and keep driving or take vehicle back to repairer to ensure that faulty parts or workmanship is not the cause of loss of fluid ??>
Your guidance would be much appreciated..
Thank you, Barry J.

1 answer
Rolf
Rolf

We have this problem of loss of both the Brake fluid and hydraulic fluid at 21000 km mechanics suspected a leak in the Actuator and leaking of the Concentric slave cylinder but where unable to find fluid anywhere, we have topped up both reservoirs for about 13000 km till last month with lost all gears and have now replaced the actuator /the clutch full of DOT4 /and Concentric slave cylinder cost more than 6000NZ dollars

Gerald G

Gerald Gasked

Ducato Series 2 (2005-2014)

Is ceramic polish any good?

2 answers
Mark
Mark

no I deal with panel beaters they say just use a good quality polish and keep it under cover if possible

Gerald G
Gerald G

Thanks

Dan

Danasked

Ducato Series 2 (2005-2014)

Engine check light is on. Is this a common fault? what is the usual reason for this. Oil water.

2 answers
Mark
Mark

i havent had that problem only problem i have had is gearbox

Hans Visser
Hans Visser

You will need to read the onboard computer with a OBDII scanner. The MIL light (malfunction indicator light) comes on when a fault has registered 3 times consecutively. A code will indicate what needs looking at.

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