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Fiat Ducato Series 4 (2014-2020)
Also referred to as: Fiat Ducato Series 4 2019 and Fiat Ducato Series 4 2021.- Ducato Series 4 (2014-2020)
- Verified purchase
FIAT DUCATO 2022/2020 PLEASE READ THIS BEFORE YOU BUY.
Purchased a fiat ducato lwb auto march 2022. It started gear issues at around 15000km. lost gears 25 times. you will loose gears when crossing intersections and in roundabouts (you will be stuck in traffic) you will also experience the the vehicle taking off on its own when the gears start to fail.. its very SCARY. vehicle was towed back to dealership 4 times and has now spent 5 months in total time in a workshop. Thats not all !!! please read on., vehicle is now 30000km. clutch failed/catalytic converter failed/robotics for the amt faile...Read more
d/turbo failed /upper and lower catalytic replaced again. Numerous other parts current costs are now at approx $50000.. I also have a work colleague with the same model at only 12000km and has the same issues and $25000 in repairs and counting.. we now have another friend with the same issues as well..and has failed more than 20 times im unsure of the costs on this one. I have reported this vehicle as unsafe to the dept of transport and infrastructure and i would like to encourage any other fiat ducato owners out there to do the same. I have asked for a refund under the Australian Consumer Guarantees. i have requested call backs/texts and emails asking for an update and timeframe but have had 1 call from customer care asking what i wanted and was then told they would call back. (they didnt) until 9 days later i got a text from the head of customer care which said i will call you in a couple of hours (but didnt). So this is what you can expect from fiat customer care.Purchased in April 2021 at Hino Dealers for $47,000.00.
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Eastern Hills Soft ServePerth, WA
Very poor quality
The Ducato is a very very poor quality work vehicle. Try checking the automatic gearbox oil level in under 30 minutes. One needs to dismantle half the engine to get to look at the reservoir bottle.. Within 2 years the sensors on the rear doors malfunctioned. Every car in the world has no problems during the lifetime of the vehicle with the seal on the fuel filler pipe where it connects with the fuel tank.....except this model. Good for about 5 years before it needs replacing. And yes you guessed it they repair it by replacing the shodd...Read more
y seal with another exactly the same shoddy seal. By the way this costs roughly $1000 to repair. I do not have enough time here to go through all the other things that have dropped off or simply stopped working. And all this in a vehicle less than 6 years old with only 50000 km on the clock.
Purchased for $53,000.00.
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Concentric slave cylinder fault
Our Fiat Ducato 2014 serie 5 130 multi jet motor home was left with NO gears available in 2017,after inspection we find the brake fluid reservoir for the CSC empty, after a top op and driving again we parked this at our Fiat agent in Hamilton New Zealand, with no no leak to be found we where send away with 600 ml of Dot 4 fluid to keep topping up the reservoir. 2022 we had NO GEARS again, we find a better mechanic that looked better and replaced the Concentric slave cylinder leak and after all the filling up we needed to replace the clutch as well, Cost of $ 6000 NZ dollars
Purchased at Caravan RV Camping for $140.00.
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Find out how Fiat Ducato Series 4 compares to other Vans
Know better, choose better.
sue28South East Queensland, QLD
- 12 reviews
motorhome Hire
hired a Fiat motorhome in New Zealand manual box lost some holidays clutch went it had done 150,000,
so I donot think I would purchase a motorhome with this setup. we all know 150,000 is nothing for these vehicles
Purchased in February 2021.
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Have had my van at Peter Warren Warwick farm with gearbox problems bean on a tow truck twice with ge
Dave had my van at Peter Warren Warwick farm for two months know with gearbox problems bean on a tow truck twice with gearbox problems still waiting for them to fix it they told me the parts have to come from Italy might be here in two weeks never again an auto never again Peter Warren had two manuals both have done 350000 both had a clutch at about 320000ks can put up with that never again a fiat auto
1 comment
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Piece Of Junk. Transmission Failure.
We change our fleet of 4 Vehicles with new Fiat Ducato. Initally they went OK as soon they turned to 150000 KM. All started with transmission issue. Check transmission lights on all the time and glow plug sign on, spend so much money still one of the van sitting in Service Cente from last 3 months. Unable to diagnose the issue and still no answer when they will return my van.
Very very bad experience. Wouldn't recommend anyone to buy.
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RickFrankston
- 3 reviews
- 5 likes
Great van
Had my old Fiat Ducato van replaced under warranty with a brand new 2017 series 6 model and I am very happy with it. Great Power, fuel economy, carrying capacity and load space. Bluetooth, handsfree, voice commands, steering wheel controls. Great to drive and handles well. Very happy with this one.
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Questions & Answers
David Jasked
Purchased Dec. 2022 - New Ducato Maxi 2.3- Motorhome- coolant leaking - and maybe transmission oil leaking - into repairer March 2020 - ordered new seal - replaced - still leaking and when driving in Auto loses Auto and gear - reverts to N - manual
1 answer
what is the question. all the 2022 are doing this and the 2018. please complain to accc and remember you can use the Australian consumer guarantees. it is possible to get a full refund. your problems will unfortunately persist
beachwoodasked
I see that most of the fiat ducatos with problems are older models, In NZ with rate the fiat ducato an excellent motor home base van and we have very few problems with them. I can see that the main issue is with the clutch slave cyclinder. I owe a 2017 fiat ducato and they are rated in NZ as an excellent van to owe. I deal with Farmers Auto in NZ which are the Fiat agents and they do a excellent job, I always deal with the Fiat agents and everything is done to the book using Fiat oils. Fiat may have improved the slave clutch cyclinder issue with the newer models, has any one had this problem on the later vans. Also rough driving may not help this problem
1 answer
a leaky clutch slave cylinder in our model 2014 auto Burstner was our only problem . .No other problems we have at our motorhome with 42000km .Regards Rolf
Jeff Tasked
I have purchased a new Fiat Ducato Motorhome October 2017, The vehicle has a suspension strut issues and Fiat Australia are unable to provide the part for another 2-3 week, The part has been on order since January 21st 2018 which I feel is unacceptable. I am worried if I drive the vehicle the issue may damage the vehicle, they are not prepared to take the part from a new vehicle to fix the problem so I can drive the vehicle. What avenues have I got to elevate the issue so I can have the replacement parts fitted?
1 answer
Hi Jeff, I have 30 Oil filters in stock. Please call me if you have no luck with the strut assembly.
Ram Gounder
South Coffs Motors
0266514877
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Mark
just got my fiat back from peter warren 3 days short of 4 months no one from peter warren said they were sorry about how long it took i asked how long warranty on parts they told me 12 months if somet... Read more
hing goes wrong take it up with fiat as your vehicle is out of warranty i have had no problems with the manuals stay away from autos as this must be a common problem and do your self a favor stay away from peter warren warwick farm.i had no problem with fiat australia they were very help full hired me a van to get me around if i had waited for peter warren to do something like that my business would have suffered never will i step foot in another peter warren dealer ship again