90 questions from our users
Fiat ducato 6 speed when go from neutral to drive it fick back to neutral so vehicle can't move can anyone help
Yes I had the same problem with the 2022 Fiat Ducato that we hired. It would slip out of gear and go into limp mode, where the vehicle would just stop in the middle of the road when turning corners, o...
Read morer going through roundabouts. On one occasion going up hill, it just stopped, fortunately with all the traffic behind us, I was able to coast into a small layby. which can be quite rare to find on our roads. Panic and anxiety set in, with safety issues a problem. Of course the hire company deflected the blame to all but themselves. My problem is that these vehicles are UNSAFE, and should not be on the road, intervention by the appropriate authorities should be a priority. They are accidents just waiting to happen.
I bought a brand new Fiat Ducato last year from Apollo Motorhomes in Adelaide . The gearbox was clunky and kept dropping out into neutral. At Seymour it decided to stay in neutral. I rang Apollo many ...
Read moretimes to ask if they had a repairer in Melbourne. I was told to find my own and stop ringing them. Also was told no roadside assist as "it is fully imported ". aren't they all ? With my own roadside assist from RAA which I have had for years the motor home was taken to Melbourne for repairs. My top coverage only paid $300 out of $1,000 for the tow truck. A Fiat repairer in Dandenong who I found by ringing around fixed "the gearbox problem" That was under warranty. Apparently quite common in these. No problems since then. Never will I deal with Apollo again. All very nice until the money was in their hot little hands, then goodbye and don't annoy us.
If the fault cannot be found and the Motorhome is not fit for purpose, can I get Fiat to return it to the Agent I bought it from, and get my money back?
It appears not, In addition, Consumer Laws are vague as to how long you must wait for a resolution . The ACCC under LNP rules / ministerial leadership is hopeless .....There is no specific time Fi...
Read moreat or anyone else for that matter must take to provide a satisfactory resolution for you .... It would help consumer confidence greatly & perhaps even increase sales with large & small investments if the law stipulated a week or similar for resolution of ANY problems. This would mean action or immediate refund is forthcoming . As it happened with us, our Fiat was waiting for a booking (a week ) then parked in the Fiat Professional Service Facility waiting for action at a time when THEY decided it was appropriate .... Of course the definition is "We're working on it " becomes the catch phrase .... Which in our case was over a week . This resolution failed and so the stress & nonsense goes on ..... another week we had to wait for another failed resolution .... Finally we took the Fiat to another Fiat Professional Service Outlet ....Another wait !!!. But success ! The process so far in N$W took 5 weeks for FULL resolution.... It will take some time before we trust our Vehicle though ...What have we learn't ? We will never deal with an Australian Auto Mega dealer again .... A Mega dealer is a Family Company with multiple Vehicle Make Dealerships.... There are lots in N$W & the only people they benefit are the Family owners .... everyone else involved is miserable ...including their staff ... unless yr new vehicle is fault free ...My Motorhome is just a year old,12.000km. From the start I did not like the gearbox, it was very jumpy changing gears, at times it could not decide which gear to use so would chop and change before it selected the one it liked, also when it was cold the motor would rev up if you stopped at a crossing.
Recently it has shown a more serious fault, going into limp mode when the vehicle slows for a crossing or round about.
The dealer cannot replicate the problem, what are my options if this cannot be fixed. It is dangerous to drive.
Yes, these things happened to us in our rental 2022 Fiat Ducato recently. There was 14500km on the clock. Driving out of the yard it started into limp mode, although at that stage we had no idea what ...
Read morewas really happening and maybe it was our own fault we just didn't understand the vehicle?? Driving into our driveway, the van stopped, on restarting it jumped forward, without any prompting, causing some damage. We were on a ten day holiday of a lifetime, Experiencing constant stopping of the vehicle especially when slowing to go going around corners, at turns and going through roundabouts. Dangerous and unsafe. Contacting the company we were told to locate a switch by the glove box, there was none, then told to turn the motor off for ten minutes and start again. This was to be the norm every day, with Intermittent stops, Along a particular beachfront there are a series of roundabouts, it stopped at each one, frustrated drivers behind us. the last straw was when we crossed a highway, with oncoming traffic at a distance, when the vehicle stopped in the middle of the road! Three days in, we eventually had enough of the dangerous nature of the vehicle, putting us at risk, where we felt unsafe, and it had taken an emotional toll when we couldn't enjoy the planned holiday. We contacted the company telling them we would not be driving their dangerous vehicle any further, to pick it up. We hired a rental car and returned to our home. The company were protecting their own, while making it about us and our driving, they deflected the blame, and surprise surprise they had no problems driving the vehicle seven hours back to base. They did say they took the van into the Fiat dealership who upon checking said there had been problems but seemed to have settled. On doing online research we found that this was a commonplace occurrence with these vans, the owners frustrated at the way the vehicles went into limp mode constantly, spending thousands of dollars to try and fix the fault, not to their complete satisfaction apparently. One of the problems is that around the 15,000km mark thats when the problems really start. Our hire van was on 14500. Rather than let it slide, I'm taking the company to the local courts. Why? Because these kinds of vehicles are accidents waiting to happen. With many coming into New Zealand from European countries, and foisted onto unsuspecting road users. We had been wanting to purchase our own motorhome at some stage. After our experience with the Fiat Ducato 2022, we know what not to buy. I would urge anyone who is thinking of buying one of these, don't waste your money and time. Check out the online reviews, makes for interesting reading, and avoidance.
I am most grateful for your answer, tomorrow I am to have a test run with Fiat You try to find the fault, my problem is that if we can’t find it I don’t feel safe driving haven’t read your letter it ...
Read moremay be best to exercise my rights under the consumer guarantees act. Thank you again.
My 2005 Fiat Ducato 2.8 JTD motorhome normally starts first time but occasionally just turns over and over. Usually starts eventually but one time it cut out whilst driving, wouldn't restart and had to be towed. The mechanic said he checked everything he could and finally got it started but hadn't found any specific fault. The starting problem still occurs occasionally but the engine starts eventually. Battery is good but starter screeches occasionally whilst trying to engage. Has anyone had a similar problem and been able to find a solution.
It may be the cam timing sensor needs to be spaced up by adding 2 washers under the bracket and then adjust it with 1mm gap to the raised part on the cam pulley.
Eventually found the problem with my 2005 Fiat Ducati motorhome intermittent starting problem. The low pressure (in tank) fuel pump was faulty. Replaced the Bosch fuel pump canister with a vdo pump, a...
Read mores Fiat couldn't supply for minimum of 8 weeks. Fixed the problem the same day, including the modification required at around a quarter the cost of a genuine fuel pump module.
2013 fiat Ducato just bought it.
Drove few times but this morning, it doesn’t go into any gear?
It’s an automatic and lever moves but van won’t go into any gears
It was a known fault in 2012. Similar prob with my 2012. Turns out it was the seal in the gear changer unit. The top up reservoir would empty without showing any leaks but it was leaking into the clut...
Read morech housing. Replaced the unit and clutch plate etc and is fine except now engine light is on and no-one can find out why. Friend had similar issues and had a full remap with the cut and block etc and is traveling a lot better now. Possibly my next step too.
2018 Fiat Ducato 2.3 diesel occasionally won’t start. Battery all good from testing. Terminals all good too. Have to jump start when it happens. Then good for 2 to 3000 km.
It is a hard life for a camper van battery. Check your vin # to find the actual date of manufacture . 7years old is too old.
have a 2007 model and some of the pins on ECU have corroded from water entry into bonnet area. Code showed radiator fan no go so a Davis Craig was re-routed. Now I still have engine light on and battery is going flat although the repairer said the Davis Craig unit is not the cause. Have had vehicle for 1 year with only 40,000km on it. Bit distressing.
Hi Tanya, please check the fan wiring harness two pin connector with grey wire which operates the fan relay via Engine ECU. Check the wire for corrosion, it needs to be cut and soldered. Also the re...
Read morelay on the fan housing connector comes loose. Please call me if you need more help. Ram (South Coffs Motors).
Hi has any one experienced gearbox jumping into neutral on the highway have to stop ign off and restart very dangerous . this is also the same problem with LDV vans no one can fix the problem john
Yes having this problem at the moment trying to find someone that knows about it ; only 30,000kms, 2014, can you let us know what happened with you please
We rented a 2022 Fiat Ducato with 14600 on the clock. Starting out on a ten day holiday of a lifetime. Three days in, we had enough. Contacted the company to pick up their van, as we refused to drive ...
Read moreit any further. It kept on stalling. Would lose power intermittently. more so when slowing down to turn a corner, or roundabouts. Driving up hill, it stopped! Stalling in the middle of the road with on coming traffic bearing down. Unsafe, dangerous and life threatening. Researching online reviews, showed that it was not an isolated problem with this particular model. With a tendency to start showing problems around the 15000km mark. Long story short, it was all our fault! We should have...could have... We lost a lot of money in the process. My concern is that hundreds of these vehicles are coming into the country, and how many of them are safe? Hubby says let it go, I say and what of the safety factors of these particular models that may end up costing the unwary, their lives?
I am looking to buy privately a Fiat Ducato maxi camper van, manuel, 2014, 76,000kms. I'm reading a variety of bad reviews about these vans, mainly about automatics. Is there a serial problem with these vans? Is it only automatics that are a problem? Could this manuel be a good buy?
The manual is better. They still have clutch issues .ie clutch plate fails. Concentric slave fails .it would be cheaper to fix. Dont pay too much
Thanks John, much appreciated. Any price suggestions? He's asking $45,000.
And do you know at what mileage I could have those problems? And last question, would I get it fixed and find parts in some random around Australia place?
Purchased Dec. 2022 - New Ducato Maxi 2.3- Motorhome- coolant leaking - and maybe transmission oil leaking - into repairer March 2020 - ordered new seal - replaced - still leaking and when driving in Auto loses Auto and gear - reverts to N - manual
what is the question. all the 2022 are doing this and the 2018. please complain to accc and remember you can use the Australian consumer guarantees. it is possible to get a full refund. your problems will unfortunately persist
We bought new 2018 Burstner 590, and also have developed gear changing issues, not going into gear....needs new gearbox, luckily still in warranty. Only done 30000km. Very disappointed.
I had a crash in my 2014 ducato van. The insurance company is now Investigating it because at some point a mechenic has drilled about 10 holes in the stainless intake pipe. Does anyone know what the reason for doing this is. Is it a cheap fix for a common problem in this model? Thanks Ben
Hey I'm not sure exactly. They just said intake pipe and sent me a photo of it. (My display pic is the photo they sent)
I have 2015 Fiat Ducato lwb. After picking it up from a service/starter motor fix, screen showed 'use less gear changes'. Next morning, screen showed 'gear not available & was stuck in neutral. Gearstick could still move around, but screen always stays 'N'. Any help or advice?????
Sounds suspiciously like low auto transmission fluid. probably was not checkrd when they did the service. Reason for that is that it is an absolute mongrel to check
Is your van an AMT. if so check fluid level for the clutch. if that doesn't work you will have to go back to the dealership. unfortunately there are hundreds of fiat vans doing this. Its a dangerous i...
Read moressue when you loose gears and you need to report it, the more of us who do this will eventually get something done about theses vehicles
Hi, I have a Fiat Ducati 160 as a vehicle and body for my Trakka Motorhome. Just got back from a holiday toTasmania ( Australia). Tried to start the vehicle after being home for a week and the screen said " no gear available" every time I tried to put in it gear for the Automatic/ manual gearbox. Does anyone have any idea what the problem might be. I'm horrified as every time I take it to the local dealer, it costs me thousands.
Bob
hi bob check the fluid level in clutch reservoir first if its low top it up. Then have a look underneath at the bellhousing and see if there is any oil seeping from where the gearbox is bolted to the ...
Read moreengine if it is your concentric slave is leaking. if not unfortunately there is a string of other issues and you will have to go to the dealer again. either way its a big job coming. all the best johnBob.
Exactly what happened to me. Your gearbox fluid level is dangerously low. You will need to dismantle half your air intake because the fluid level bottle is behind that. I believe that t...
We have lost all fluid in our 2014 fiat 130 multijet clutch reservoir in 2016 .The fiat agent had no idea why we lost this fluid <DOT4>and was not not able to find where the problem was.
After 2 year...
The transmission light came on or gear light. After hours of stuffing around on the road side. After 3 trips to the local town. Filled transmision fluid. The screen is now saying it won't select any gears. Give me an old 60 Holden any day. Any ideas
check the brake fluid reservoir that is for the clutch.it is a small reservoir behind the air filter.so not the brake fluid for you brakes.I have disconecte the main battery for 5 min to clear computer fault messages. succes
I have a 2015 Ducato excellent condition with Avida rear water runs into top of engine rusting injectors. Fiat say that’s normal as my warranty is just about to finish. How do you fix it
Water leaks in via the scuttle (plastic trim across between bonnet & windscreen). On X250 models it was a 2 piece scuttle which needs sealant on the centre join & between the scuttle & glass. Water al...
Read moreso leaks around the wiper shafts which need tight fitting DIY rubber washers glued to the scuttle. The large drain hole is on the right side of the vehicle which is normally lowest in Europe. In Australia you need to make a larger pair of drain holes on the left & run a drain hose to down low. Sealant nozzles & garden hose work fine. Lots of fresh water washes help if you park near the ocean as salty water flows over the engine.Get an answer from our members and Fiat representatives
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