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A company that will lend money to anyone, setting them up for failure. Astronomical interest rates and additional charges for people who are ‘risk’. If you need to add such charges and huge rates because someone is risky then perhaps they are not able to afford the loan in the first place. There are much better deals out there. Unfortunately they hide behind the protection of the policies as they cross every T and. Dot every I.
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Bradley OsborneWide Bay-Burnett, QLD
- Verified customer
It’s simple.... amazing
Sharna OMG perfect Communication. Easy to deal with. Nothing was to much, willing to help in any aspect.
Working together over the few days was amazing if I had a question or slight problem she had a answer and the solution!!!!!
Again thank you so much Sharna and Finace 1 :)
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Review collected in partnership with Finance One
Amber-Rose RaffaeleWide Bay-Burnett, QLD
- Verified customer
Perfect service.
Luke was a pleasure to deal with, Great customer service, quick response, Everything got done very quickly and I’m very pleased, the repayments are affordable and you don’t end up paying an arm and a leg back.
Would 110% recommend.
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Review collected in partnership with Finance One
- Verified customer
Excellent service
We had Prompt responses throughout the whole process. Very informative and kept us up to date on where everything was at. Excellent customer service and highly recommend! Thank you guys
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Review collected in partnership with Finance One
Brett BelfordNorth Queensland, QLD
- Verified customer
Wonderful thanks
The service I received was friendly and helpful.from one mistake with my car was not a good one but with finance 1
All is good with 2020 bring it on thanks team number ONE and service girl Abby Blanch
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Review collected in partnership with Finance One
The reviewer stated that an incentive was offered for this review
Georgia was so helpful
Customer service was great, Georgia was extremely helpful throughout the whole process.
Very satisfied existing customer
No unexpected costs, and i felt like Georgia gave great advices regarding gap insurance.
Great work allround
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- Verified customer
Old School Service by real people.
Cassandra and the team at Finance One made the everything very easy and kept me up to date during the whole process.
Highly recommended these guys if you are looking for a loan.
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Review collected in partnership with Finance One
Excellent... well worth it
Customer service was outstanding.. very polite lady’s and great communication and conversation. And went over every detail . Well done to customer service . Great work well done .. love there work keep it up
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- Verified customer
Exceptional
Highest level of customer care.
Luke Newton went above and beyond to help me with the process keeping me updated and informed with my loan application.
Can highly recommend Finance one to any one looking for a loan.
Craig Garratt.
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Review collected in partnership with Finance One
Great service and a Great team
The help and service i got from luke and the rest of the team was greatly appreciated very nice to work with on the application and I highly recommend finance one to anyone
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Donald ModinaSouth East Queensland, QLD
- Verified customer
Loan application
Thank you Abby for all your help on my loan process, great service from all of you involved on my application process, highly recommended whoever want a personal or car loan from these guys
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Review collected in partnership with Finance One
- Verified customer
Great customer service.
Luke was extremely helpful and reliable when it came to organising our finances. He had great customer service and went above and beyond. Saying that- the whole finance one team was amazing. Everyone we spoke with was great.
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Review collected in partnership with Finance One
AndreSydney, NSW
Very good
Very good
Luke help me all the way.
The contract is all nice and clear .
Thanks a lot for help me out.
Now I will be able to get my new welding machine.
Thanks
1 comment
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Such a smooth process
The customer service was exceptional, so polite and friendly.
There were no hidden costs or surprises which can really hurt trust among other lenders.
I’m very satisfied overall with service, flexible repayments and no charges if I choose to payout my loan sooner.
1 comment
Finance O.Finance One
Thank you for your great review, Peter. We loved reading how our 'customer service was exceptional...polite and friendly'. We look forward to working with you again in the future. Thank you again, from all the team at Finance One.
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BrickSouth East Queensland, QLD
- 2 reviews
- Verified customer
Love my new car
The service was great from Sheree Lawn, l look forward to doing more with Finance one in the future. The team that helped me thru the paper work was amazing, l don't think l could of done it alone, so Thank you for your help
1 comment
Finance O.Finance One
Thanks so much for the 5 star review Brett! The team pride themselves on delivering high quality customer service and it looks like Sheree really delivered. We look forward to assisting you in the fut... Read more
ure. A big thank you from all of us here at Finance One!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Carman WilliamsGreater Melbourne (Outer), VIC
- Verified customer
Refinanced without any issues!
Cassandra was amazing from the start! She helped me refinance and obtain a vehicle upgrade with no hassles and helped every step of the way! I was approved in less than a week from enquiring and with the constant communication and support I was able to secure a new car that suits my family’s needs! Excellent service and open communication with the feeling of a personal touch to make you feel that you are important! With having a not so great credit rating, I was approved and I am over the moon!
1 comment
Finance O.Finance One
Thank you, Carman, for your wonderful review! We loved reading our customer service was "excellent" with "no hassles". We pride ourselves on taking the time to listen to every customer's unique situat... Read more
ion, it looks like Cassandra really delivered. We have passed on your comments to Cassandra and the team. Thank you again, from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
Jacqueline ChristersonGreater Melbourne (Metropolitan), VIC
- Verified customer
Amazing Service
My experience with Finance One has been amazing. I was dealing with Cassandra who made the process so simple and easy for me. I would definitely recommend Finance One to others. Cassandra helped me from start to finish and was there every step of the way. She has been a great help and I would say an asset to the company. No unexpected extra costs and the rate was a little high but I expected this. The communication between myself and Cassandra was fast and she responded to all my enquiries!
1 comment
Finance O.Finance One
Thank you for the 5-star review Jacqueline! We loved reading our customer experience was "amazing", it looks like Cassandra really delivered. Cassandra and our team will be thrilled to receive your fe... Read more
edback. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
- Verified customer
Quick and easy finance to buy a car
Sharna was great. She helped every way possible. She was quick to reply with every email and also gave us the info we were looking for. Couldent rate her customer service enough. She was a 11/10
1 comment
Finance O.Finance One
Thank you for your great review Shai! Sharna will be over the moon to see your 5 star rating. The team aim to be as helpful as possible to ensure our customers loan application experience is as quick ... Read more
and easy as possible, it looks like Sharna really delivered. Thank you from all the team at Finance One.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finance One
healzamSouth East Queensland, QLD
Super helpful
Finance One have been helpful every step of the way. Finance One are super helpful, and I love how communication is kept up at every stage of the process. Sharna has really helped us with our application
1 comment
Finance O.Finance One
Thank you, healzam, for your 5 star review! Finance One loves to read our customer service was "helpful every step of the way". We have passed on your comments to Sharna and the team. We look forward to supporting you in the future.
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Glen EvansPerth, WA
- 2 reviews
- Verified customer
quick reliable services
excellent customer service, quick response,only took 3 days to complete process and was guided thru the whole way. very happy with the service i received.woulod highyl reccomend to other customers
1 comment
Finance O.Finance One
Thank you for the 5 star review Glen! We loved reading our teams support was excellent, quick and reliable - this is definitely what we strive for! We have passed on your comments to the team. Thank you from all the team at Finance One.
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Review collected in partnership with Finance One
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Questions & Answers
Ashleigh B.asked
Does anyone know finance ones bsb and account number?
2 answers
Not sure but on my welcome information they have bpay details might be worth checking through your paperwork
Finance O.Finance One
Hi Ashleigh,
We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.
You can contact [email protected] or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.
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Finance O.Finance One
Thank you, Andre, for your 5 star review! The team pride themselves on delivering quality customer service and it looks like Luke really delivered. Luke and our team will be wrapped to receive your fe... Read more
edback. Thank you again, from all the team at Finance One.