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Reviews

4.2

92 reviews
5
(68)
4
(7)
3
(0)
2
(0)
1
(17)
  • Transparency
    4.2 (5)
  • Customer Service
    4.6 (10)
  • Loan TypeFixed Rate (5)
  • Application Process
    4.6 (10)
  • Timeliness
    4.6 (10)
  • Loan Term4.5 years (6)
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So glad I chose Fincar!

published

Upon first contact my enquiry was handled swiftly and professionally. You can just tell when someone WANTS to help you; that's exactly how I felt when dealing with Fincar. They were with me every step of the way and always kept me in the loop - I will definitely be recommending to my friends/family. Thank you!

Amanda N

Amanda NBrisbane, Queensland

Hassle Free Service

published

[name removed] from Fincar made getting the finances for my new car easy and hassle free. Basically she did all the hard work and shopped around for the best deal for me. She gave good communication and was willing to answer any of my questions. I would be happy to recommend this service.

James

JamesSydney

Loan facility - Very satisfied!

published

[name removed] was patient, diligent, resourceful and prompt with all of my requests. She made sure I was taken care of, and took me through all of my options to make sure I was getting the right product for my lifestyle. Fantastic service, will definitely recommend!

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Excellent service and fast turnaround!

published

We have started looking for suitable novated leasing partners and during our research we found that Fincar have the most competitive options that are best value for money to be spent. This was first experience with such transactions and the employee that served us was very upfront about everything, patient in answering and addressing all the questions and concerns we had.



Overall we are very happy to deal with Fincar and have no issues for recommending them to others.

Awesome service with great communication.

published

After making an inquiry email to FinCar about the service they actually provide i was called from Rita and she gave me all the info i needed. She made me feel very comfortable asking any questions i wanted, nothing was a dumb question. After giving her all the details they require from you as a buyer, i received a phone call 1 day later with the potential loan and car my partner and I wanted. Just hassle free finance that i would recommend to anyone.

Sabia Kazi

Sabia KaziBungarribee

Hassel free service. This is it...Dream come true

published

It was amazing experience with [Name removed], her service and prompt action to our each and every queries was appreciable. Glad to say, I got my car within 1 week. Love Fin car service and already advised all my collegue to contact FINCAR, [Name removed].

Melissa M

Melissa MCanberra, Australian Capital Territory

Great Service and So Easy to Deal with

published

From the minute [name removed] called me to introduce herself my experience in purchasing my new car was nothing short of fantastic. She explained all different options, negotiated me a great rate and saw everything through to the end. A true professional in her field. I will definitely be calling [name removed] again for my next car purchase. Thanks [name removed] :)

Dennis

DennisSydney

[Name Removed] @ FinCar! Excellent Customer Service..

published

Highly recommend dealing with [name removed] @ FinCar. Excellent customer service, very professional and a pleasure to deal with.. very happy with the whole process and she still continues to assist in every way possible!! A++++++

Frida

FridaSydney

Five star service!!

published

Had the best consultant [name removed] at Fincar. Always reliable, helpful and wonderful to liaise with. Thank you for your great service I will reffer my friends and family!!!

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hayleyminni

hayleyminniCardiff

  • 2 reviews
  • 1 like

Easy Finance - quick and easy

published

Couldn't fault Fincar, what a breeze, no need to go to bank etc. [name removed] was excellent. Will be back and would recommend them.

Jin

Jinsydney

  • 2 reviews

so supportive people. quick and easy.

published

I choose fincar for my first car, i dont regret at all!! So helping,easy, quick, good tracking. I would recommend to other people.

Easy and flexible.

published

[Name removed] was a champ on the phone and was always happy to chat through all the minor details, even when I was up in the air about whether I was going to go with Fincar or sourcing it myself. Ultimately though, [Named Removed] knowledge meant she was able to get an unreal rate which offset the cost of going through fincar plus I didn't have to go through the hours and days of stress of shopping around....at the end of the day I was able to organise a monthly rate which was substantially smaller than what I was expecting and budgeted for.

Anne W

Anne WMetropolitan Adelaide, SA

Excellent First experience

published

I was thrilled with the service, follow up and professionalism of my contact for finance at Fincar. She made the process easy to follow, answered phone and email enquiries promptly and with patience. Thanks so much. Will recommend to others, with pleasure, and will be a return customer.

This is perfect. Will surely recommend to others.

published

[Name removed] assisted me with the car finance. She was very transparent and clear about all the details. I hope that fincar offers the best rate suitable for the customer. She responded well for all the questions. I would surely recommend fincar finance to my friends.

Scott S

Scott S

  • 2 reviews

Very easy, professional

published

I was very impressed with Fincar. They were very prompt, professional and made the process of obtaining car finance very easy. Would definitely recommend.

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Monish C

Monish CSydney

Exceptional Service, Exceptional Outcome!!!

published

This was my first time dealing with Fincar Finance and I have to say the level of customer service I got was impeccable. I had dealt with [Name removed] who I liaised with from start to finish. She was professional and very knowledgeable on the products. Could not have asked for a better outcome or a better representative to have my car financing done through.

I will definitely be recommending Fincar and using them again for my next purchase.

My second time

published

This is the second time/second vehicle I have financed through Fincar. Each time the service has been flawless.
This time around my liaison was [Name removed], and again I received prompt advice and accurate details regarding finance and delivery of my car.
I have used other lease companies over the past 20 years and Fincar is the most professional and easiest to deal with.

Steve M

Steve MCraigieburn

  • 3 reviews

Easiest way to finance a car EVER!

published

I dealt with [Name removed] at Fincar and her service and knowledge was always outstanding. Always called back when she said she would, worked to my requirements and followed everything up promptly to made buying a new car so easy. The whole process was so simple, it didn't feel like i had to do anything at all. Would definitely recommend Fincar for financing a new car purchase. Thanks [Name removed].

Great novated lease service

published

I received very friendly and fantastic customer service from [name removed] at Fincar while settling up my Novated lease. Any questions I had were answered promptly and probably the best communication I have ever had with a lease company. Highly recommended.

James D

James DSydney

Well organised and easy to deal with

published

The service that i was provided by [Name removed] at Fincar was great. He was clear and upfront about what my options were. He got me a good rate on my finance and communicated well along the way. Thanks Fincar.

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