Norma ASouth East Queensland, QLD
- Verified customer
Conversation via email.
My finder was really great, considering I always find it hard to type what I mean. I am better when talking to someone. We got on fine and she found me just what I was after. Thank you once again.
1 comment
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Review collected in partnership with Finder
RosscoSouth East Queensland, QLD
- Verified customer
Exactly the info I needed
I asked about remote area phones & was supplied with informative information for me to pass on to my friend in a remote area. The information received will acted upon. Thank you.
1 comment
Finder.com.auFinder
Hi Rossco,
Thanks for taking the time to leave feedback for Finder! ... Read more
We're glad that you received information relevant to your question. It's our pleasure to help. Should you have other questions in the future, feel free to reach out to use. We are available 24/7 to help. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finder
Matthew S.Katamatite
- 12 reviews
Waste of time
I contacted finder.com.au for comprehensive car insurance. After clicking a few questions all I received was a list of insurance companies. I could have obtained the same information from a google search. No comparison prices... nothing. Chatted online to a consultant and they agreed with my observations. I truly do not know what this site even exists.
1 comment
Finder.com.auFinder
Hi Matthew,
You're right - at the moment we don't have a pricing engine for car insurance but this is something we're looking into. However, we currently compare car insurance on the basis of the qua... Read more
lity of policies and the features that they offer.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
credit cards. a great help
my questions were answered perfectly I would of liked someone to make the final decision for me however I understood when told they weren't allowed too. I found this site last week then seen advertised on tv thru the week. I will download the app.
1 comment
Finder.com.auFinder
Hi Greg,
Thanks for your positive feedback. While we can't recommend a specific credit card, it's our pleasure to help you make a better decision using relevant information and Finder tools.... Read more
We're glad to hear that you are planning to download the app. It can greatly help manage your money. Feel free to visit us again. We are available to help 24/7. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finder
NkozSydney, NSW
- 2 reviews
- Verified customer
Banking with style
A transaction account that has the flair of no chargers, local or abroad, it seems to tick all the boxes. The 4 big banks have a lot of work to do.
1 comment
Finder.com.auFinder
Hi Nkoz,
Thanks for leaving positive feedback for Finder. It's our pleasure to help you compare and find a transaction account that suits your needs.... Read more
Feel free to let us know if you have other questions. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finder
Doug GreenSouth East Queensland, QLD
- 3 reviews
- Verified customer
The answer was straight and to the point it didn't leave me wondering and very polite. Thank You
Yes it did give me the answers that were revelant and didn't leave me wondering, I am very appreciative for the straight forward answer and not left wondering Thank You
1 comment
Finder.com.auFinder
Hi Doug,
Thanks for leaving feedback for Finder! We're happy that you received answers relevant to your queries! We're always glad to assist! If you have other questions, you can also send us an email at [email protected]. ... Read more
Hope you can visit Finder again soon! Cheers! :)Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finder
- Verified customer
Very good service ! Keep it up.
Prompt advice and accurate information provided. Excellent customer service etiquette. Was pointed towards the links where I can obtain the relevant information and get answers to my questions at the earliest.
3 comments
Finder.com.auFinder
Hello Karan,
Wow! Thanks very much for your feedback and review! ... Read more
It's our pleasure to help! We're glad your queries were answered promptly and correctly. Please don't hesitate to come back if you have any more questions or need assistance in comparing your options for a wide variety of services and financial products. Cheers!Hi Gabe. You are most welcome. Many thanks for your services.
Best regards :)
Finder.com.auFinder
Thank you as well, Karan! :)
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Review collected in partnership with Finder
- Verified customer
Easy, professional and clear
Great site. Factual & easy to navigate. The information was presented clearly. Could more more informative re: “Stood down” process / impact. I was very grateful to find this site. Thank you.
1 comment
Finder.com.auFinder
Hi Dan,
Thank you for your feedback and for the 5-star review! ... Read more
We're glad you find our comparison site easy-to-use with helpful information. Indeed it's our mission to give our users a site that's factual and can help in making a better and sound financial decision. Please feel free to regularly use Finder if you need help with comparing options for a wide range of services and financial products. In case, you can chat with our Care Team live or send us an email for your questions at [email protected]. Thanks again and hope to hear from you soon! Cheers!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Finder
KraverPerth, WA
- 3 reviews
Terrible service
They just send you in circles and never even clarify your questions,
Also the nutty tune on TV makes me want to ice pick my ear drums,
Please remove I value my hearing
1 comment
Finder.com.auFinder
Hi Kraver,
Sorry to hear you were unable to get the answers you were looking for. If you can provide further detail, our customer care team can assist. You can reach them on: [email protected].... Read more
Thanks for sharing your feedback about the TV ad, we'll take it on board.Similar opinion? Write a review on ieatwords.com.au!
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ATD82South East Queensland, QLD
Advertising jingle
Congratulations on acquiring the title of most annoying advertising jingle in history.
Well done, marketing team on ensuring that I will never use your product.
Definitely would not recommend this product.
1 comment
Finder.com.auFinder
Hi,
Thanks for providing your feedback about our advertisement, we’ll take it on board.
We do hope you change your mind about visiting Finder in future.
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toni47South East Queensland, QLD
- 3 reviews
Told not to trust reviews!
When they called me (not arranged, and not expected) the guy recommended a brand that has 1.5 star review on Product Review. I replied 'Why would I go with a company that has such low customer satisfaction?" he said 'Don't trust reviews, only upset people do them.' I pointed out some broadband providers and over 3,000 reviews with a 4.5 star rating - so that would go against his claim. He maintained his stance that only upset people do reviews. I explained that I review both ways. He dismissed that too and then went on to highly recommend i use the 1.5 star company.
Ridiculous reasoning. I suggest they find a smarter salesperson.
In this case he is right, I'm reviewing negatively.
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FlyinfishSydney, NSW
- 10 reviews
Not trustworthy! Don't share personal info
I check Finder now and then but was motivated to sign up for their Credit Report by the promise of a $5 gift card through referral from a friend. I handed over a lot of personal info and received the report, but no gift card :( Customer support were absolutely no help and kept asking for the email addresses of my friends. They have no appreciation or respect for personal privacy, and have shonky systems that do not work properly. Don't make the mistake I did and trust these people with your sensitive personal info. Not trustworthy!
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Finder.com.auFinder
Hi Norma,
Thanks for your positive feedback. We're glad that you had a positive experience with Finder :) It's our pleasure to help.... Read more
Feel free to visit us again if you want to compare other financial products or services. Cheers!