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The fridge has been reliable but the iridium finish is shocking.After a few years the finish started to deteriorate.I rang f/p and was told it was my fault for using cleaning products on it which I hadn’t ! The photo doesn’t really show the true picture.
Purchased in September 2021 for $2,001.00.
Can't stand the noise!
Loved this fridge for the first two years but then just out of warranty it started making horrendously loud vibrating noise. At first only when it was full, but now most of the time. It is so loud that I feel like I'm living with a jet engine going on in my house constantly. Awful. I expected way more from Fisher and paykel.
Every single compartment has the exact same temperature except for the fridge and freezer obviously. All the compartments in the top fridge have the same temperature. The only aspects of this fridge I don't like is the freezer does not have lots of room. The freezer draws have also broken which makes it hard to get out the draw. The fridge doors are easy to open
I could live without this Fridge and wish i had my old Westinghouse back
The freezer has 3 sections and the top shelf DOES Not pull out so you are unable to see what is in there
the middle self is very small and wont hold much
So the only usable section is the bottom drawer
so really a small freezer
The fridge does not have egg compartments nor cold meat and cheese section
I did not know of this when I bought it otherwise I would not have purchased this model
The company takes 10 days before they can come to repair it as their service section is so busy
That says to me one of two things a bad product with not enough service people or they need to at least double the size of their service team
This is the 3rd incarnation of this fridge that I've purchased. The first (white) was bought 2nd hand, which I only had to replace because of recurring electrical brown outs (courtesy of Essential energy) cooking the fridge. The 2nd version I bought was also white, very stylish, and a fantastic fridge operationally. However when I recently sold my apartment, the buyers wanted all the furniture included, so goodbye much enjoyed fridge. When I moved into my new home, and when buying a new fridge I wouldn't consider anything else but this make...and design. This time around I've bought the more expensive stainless steel model, simply because Fisher & Paykel seem to have stripped down the inclusions of the standard white version, eg no egg racks or ice cube trays, and there was something else missing that I thought odd. And I didn't really like the look of the fridge with it's recessed handles, but I guess that's just a personal preference. Anyway, the design and functionality of this fridge can't be faulted. This size is ideal for a one or two person household. The bottom mount freezer section has brilliant capacity (I cook a fair bit and prefer generous freezer space), with 3 individual freezer bins and a central slimline tray for ice cubes, and it has some great operating features such as fast bottle chill. The fridge just seems to be a well considered design, with a great balance between freezer space, vegetable crispers, and fridge capacity. It's also very very quiet. Purchased whilst on sale at DJs, the RRP at that time was $1649 which I thought a bit steep when comparing brands, but still highly recommended.
Just a OK fridge
We bought it just recently. Overall, it is a ok dredge. If you get a tight budget on white goods. You might consider about this one, but I do not know the quality and After-sales service for now. The good things I am kind of enjoy the sleek lines and effortless temperature control.
Good, quiet, functional fridge.
A very good fridge.
Good Points. Reliable, well laid out, excellent lighting, fridge above, shelf supports allow more configurations than most, quiet, door open alerts, freezer drawers with separate ice tray drawer is a great idea.
Bad Points. Has sometimes frozen items on top shelf of fridge compartment but very rarely. Also, I'm used to setting up a fridge so that the doors swing shut. These doors have a resistance built in just before closure that stops this from being possible. A little annoying but these are the only faults I have noticed in three years.
Very Stylish Works Well
We bought this because it perfectly fits the alcove in our kitchen and it looks absolutely fantastic in place. Chills beautiful and very evenly. I really appreciated how quickly drinks cooled over summer. Plenty of freezer space and it is whisper quiet when running. We have had plenty of Fisher and Paykel machines in the past and they are always reliable. We think it's a very good choice.
Great Fridge Looks Fabulous
We went with Fisher and Paykel because our last fridge was with them and it put in a stellar performance.
This is a beautiful well designed fridge and a big relief after "old faithful'. It seems so much colder with the new fan forced system although I have found its important to keep food covered as it dries out more quickly.
It is easy to clean and looks beautiful in our kitchen and makes little more than the quietest hum. We are very pleased with it.
Great fit for a Medium Sized Home
This Fridge is a dream come true for a medium sized home like ours. The size of the fridge is perfect and fits in nicely within the space provided for the Fridge in the house.
The refrigerator part of the Fridge is very spacious and the door is solidly built. The shelves in the door are sturdy and holds bottles of milk, water and juices quite well. The shorter shelves are good for the jams, sauces and others.
The glass shelves are quite strong and I have observed they are scratch proof too. Cleaning is very easy and it has a spill prote...ctor that stops it from spilling on to other shelves. The freezer is good but could have been designed better to use the volume available in an optimum fashion. Overall, I am very happy with the purchase and definitely worth it.
Fisher and Paykel 403L had it 4 years and still love it.....
I have had this Fisher and Paykel 403L fridge since May 2014 and I love it. I would buy another one of these in a heart beat. 2 crisper bins. Roll out bins in freezer. Looks schmick and stylish in my kitchen. Can you be in love with a fridge?
Study, reliable, well built machine. Design lacking!
This fridge is excellent at doing the job, and reliably so. We haven't had any issues with the cooling system for the whole time we've owned it. Although the inside design is plastic, it is very hard wearing and looks almost good as the day we bought it.
The freezer draws sometimes get stuck, possible design improvements here. But the reliability is top notch. Much recommended if looks are not your priority.
Love this fridge.
It maintains the freshness of the fruits, veggies for more than 2 weeks without damage.
They keep the veggies fresh.
The only problem is if you use the top rack for yougurt it gets frozen and the veggies also gets wet. Avoid the top rack use it for drinks.
Dead fridge after six years
The fridge was good while it lasted. After six years of ownership, the freezer section stopped defrosting resulting in ice build up and lack of cooling throughout the fridge. I contacted F&P and got quoted $150 for a call out fee plus parts. Customer service left a lot to be desired. I wanted to confirm the nature of the error based on the fridge beeping codes but F&P refused to provide this over the phone. A F&P service technician took over a week to come and diagnose the fault. Unfortunately after replacing the supposed faulty part, the fridge still did not defrost. Will not buy another F&P fridge based on poor reliability, poor customer service and expensive repair costs, with no guarantee that they will fix the fridge.
Giant, spacious fridge
I live with my house mates. bought this fridge in August when I moved to new apartment. Ample space. We store litterally two three days of food and yet we have so much space. The best thing is freezer is down so we don't have to bend that often as we have very few stuffs in freezer. Powerful freezer and nice cooling.
Adore this fridge!
I went from having a leaking awful fridge to this one! Never skipped a beat. I really like the lay out, especially the ice shelf. You can get soo much into that freezer! I found with a upside down fridge; things don’t get lost like they used too and I can easily organise everything so even the male of the species can find stuff. Quite fridge, bright light, easy to clean for a fridge.
Can't live without it.
The fridge temperature is well maintained and keeps all my food extremely fresh. Love the functions and space. This fridge is extremely quiet and smooth. Very easy to use. Haven't had any problem so far. Cleaning wise, it's pretty easy to clean and it keeps clean. Just a sponge and some cleaning products.
This fridge does what you ask of it and maybe more! Keeps everything to a fresh cool temp and the freezer, most importantly, keeps an overall freeze of all the goods. Even though 403L may not seem much, it certainly keeps enough cooked meals and freezer items for a family of three :)
Does what it says on the box
This fridge is a joy to own. It is spacious and well-lit inside, keeps everything cold to perfection and is well built with a good solid feel to it. I had similar problems to other posters in that the space it needed to fit in to was quite narrow. I can honestly say that it does not feel like any space has been lost inside the fridge because of this. I like the fact that the top of the fridge door rises above the top of the fridge body so it becomes a nice little hideaway for things you don't want on display. The unit is very quiet (unlike a similar sized LG model that another family member owns) and aesthetically doesn't compete with the kitchen decor because it is nice and flat and has the recessed handles.
- ActiveSmart E402BLXFD4 (Stainless Steel, Flat Left Door)
- Verified purchase
Good fridge for a tight fridge space.
I had to go for a slimmer model of fridge as I bought a 1-bedroom apartment and the space was only good for those less than 700mm wide. In comparing this particular F&P model with others it was taller so had the same capacity.
I'm ok with the height as the fridge shelves are all comfortable to use. I find the shelves to be of high quality and the door holders are good sizes for bottles etc.
The vegetable trays don't collect liquid or condensation which I've had trouble with in other Samsung and F&P fridges.
The freezer boxes are good sizes and there is a smart drawer for ice trays.
It has a modern looking facade and handles.
Questions & Answers
How to replace seal on freezer door, is it necessary to remove door for easier access?
Hi inherited mum-inlaw fridge need to know year made please. Its model E402B, product no 20438, serial BRF186537,series D. I need to sell it but been asked how old and only can find her manual no receipt. Thanks Elaine
my freezer is very cold but my fridge is not cooling all my food is going bad how can I fix it?
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