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Fisher & Paykel ActiveSmart E522BRXFDU (Stainless Steel, Right Door) Questions & Answers
8 questions from our users
greg mckenzie-smithasked
I took out and cleaned the evaporation tray at back. Disconnected water to replace flter, now after approx 4 hrs the fridge trips the power. If fridge is disconnected and then re-connected straight away-trips power again. If left overnight and switch on again in the morning will work fine for another 4 hrs-repeating same. Any suggestions?
1 answer
Sorry Greg, I have no answer as yet. I have the same issue that has occurred to my E522B which keeps tripping the RCD. I have tested the heater element and it appears OK for the reading of this model (150 ohms). Did you end up finding the cause to your fault.
Regards GW
Shockvalueasked
We bought this Fridge recently and it didn't come with egg holders. We noticed from pictures of this model it has solid white plastic shelves on door but ours have a clear front section where the egg holders should be. Do F & P vary the configuration?.
1 answer
Yes they do. Contact F&P spares and explain the anomoly.
They may be able to supply egg trays from a previous version.
Be polite and friendly, be surprised how it helps.
Hurricane Sandyasked
does fisher and paykel model no:E552BRXFDU5 have a filter warning light?
My water despencer is running very slowly and makes a noise now. Cannot see a filter warning light anywhere.
2 answers
Hi, we havent had our fridge long enough to know if there is an annual filter change light, it should be done every 12 months though.
Thanks. It says to change it every 6 months; however we have only had it for four. Not sure if it's developed a fault or if the filter needs changing. Would be helpful if Fisher and Paykel responded to this question!
Vikkiasked
Does this fridge come with egg holder accessory and water filter as standard included in price for fridge?
2 answers
Yes, the egg holder and water filter (with the hoses and fittings up to the 15mm water supply) come standard. The thing I liked the most about the fridge design is the ice maker/ holder is in the freezer compartment itself which frees up the fridge space (other fridges have the ice maker in the door which takes up around a third of the room in the fridge).
Yes it comes with an egg holder. Lots of door shelves to fit everything too from milk, juice, sauces etc. 2 dairy compartments above egg holder too.
Tinaasked
What year was this fridge manufactured?
1 answer
Rudi K.Fisher & Paykel
This model was introduced in October 2015
Deverichasked
The ice cubes are sticking together in one corner of the collection basket??
2 answers
Fisher&PaykelFisher & Paykel
The ice cubes sticking together in one corner may be due to water leaking from the tube onto the ice cubes .
How do you fix the water leaking?
aidan.sheekoasked
Water is not very cold. Anyway to adjust water temp. To make it colder? It's slightly colder than tap water now. Help pls
2 answers
Hi Aidan, The only time i have had that problem is when i have drained the tank and the new water hasn't had a chance to cool properly
Thanks Y8Z. I actually called F&P customer service and here is what they say: the water from water dispenser is definitely not chilled but filtered. The water get cooled by fresh compartment - which means you have to drop temp inside fridge to get slightly colder than room temp.
This is for sure not what F&P advertise in thier site and manuals because they say clearly "chilled water". I am very disappointed and for any one to buy this fridge make sure that this is what you will get for your 400$ extra you pay for water dispenser plus another 400 or more for plumber to install it for you. Thanks
Gregasked
How do I set the. Temperature of the freezer an fridge?
1 answer
There is a button on the top right of the fridge, which has "Compartment". You touch it and it shows you the freezer or fridge (there will be a red light to show whether it's the fridge or the freezer) and you can then select the temperature by selecting the up and down arrows of the temperature.
It's probably not intuitive, but when you know how, it's really easy.
Hope that helps!
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