21 questions from our users
Does anyone else experience a grating type noise when they open the freezer draw?
Hi, the plastic cover that sits over the crispers drawers has fallen down and I can’t get it to fit back on. Where can I find instructions on that? Thanks
I took out and cleaned the evaporation tray at back. Disconnected water to replace flter, now after approx 4 hrs the fridge trips the power. If fridge is disconnected and then re-connected straight away-trips power again. If left overnight and switch on again in the morning will work fine for another 4 hrs-repeating same. Any suggestions?
I have a E522BLXFD5. It’s making 2 beeps when door opens and there’s a red spanner on display. Only 6months old, just started doing this. Any ideas what this means?
I bought a Fisher and Paykel fridge August 2009. It is no longer working, the fluid has drained out through a crack that seems to be in the walls of the fridge because the repairman could not find it. He says it’s not worth repairing. Is less than 9 years normal duration for this fridge?
Can you tell me the energy use on this please
Is it difficult to connect this model for ice and water (can you do this by yourself)?
We bought this Fridge recently and it didn't come with egg holders. We noticed from pictures of this model it has solid white plastic shelves on door but ours have a clear front section where the egg holders should be. Do F & P vary the configuration?.
does fisher and paykel model no:E552BRXFDU5 have a filter warning light?
My water despencer is running very slowly and makes a noise now. Cannot see a filter warning light anywhere.
Hi, we havent had our fridge long enough to know if there is an annual filter change light, it should be done every 12 months though.
Does this fridge come with egg holder accessory and water filter as standard included in price for fridge?
Yes, the egg holder and water filter (with the hoses and fittings up to the 15mm water supply) come standard. The thing I liked the most about the fridge design is the ice maker/ holder is in the freezer compartment itself which frees up the fridge space (other fridges have the ice maker in the door which takes up around a third of the room in the fridge).
I just brought this fridge second hand. Was working perfectly prior but since moving it and plugging it in it keeps tripping. Any advice on what to do before getting a technician out?
What year was this fridge manufactured?
Rudi K.Fisher & Paykel
This model was introduced in October 2015
The ice cubes are sticking together in one corner of the collection basket??
Water is not very cold. Anyway to adjust water temp. To make it colder? It's slightly colder than tap water now. Help pls
Hi Aidan, The only time i have had that problem is when i have drained the tank and the new water hasn't had a chance to cool properly
Thanks Y8Z. I actually called F&P customer service and here is what they say: the water from water dispenser is definitely not chilled but filtered. The water get cooled by fresh compartment - which means you have to drop temp inside fridge to get slightly colder than room temp.
This is for sure not what F&P advertise in thier site and manuals because they say clearly "chilled water". I am very disappointed and for any one to buy this fridge make sure that this is what you will get for your 400$ extra you pay for water dispenser plus another 400 or more for plumber to install it for you. Thanks
Has anyone had a problem with the ice maker, mine has stopped making ice for some reason?
Yes I did, it ended up being the wire that controls the arm for the ice tray had broken. I ended up turning the fridge off and striping the wire back and reconnected it then put electrical tape over the exposed wire. Soldering would be better but I didn't have any. Worked for me however it would be smarter to pay for someone qualified to do it.
How do I set the. Temperature of the freezer an fridge?
There is a button on the top right of the fridge, which has "Compartment". You touch it and it shows you the freezer or fridge (there will be a red light to show whether it's the fridge or the freezer) and you can then select the temperature by selecting the up and down arrows of the temperature.
It's probably not intuitive, but when you know how, it's really easy.
Hope that helps!
I am looking for a refidgerator with french doors on top and freezer in the bottom. I have to have stainless on the front and the sides. Does this fridge have that?
Fisher&PaykelFisher & Paykel
no it doesnt, you should look at either the RF522ADX4 or the RF522ADUSX4
The ADUSX4 has a water dispensor in the door and ice maker in the freezer as well as soft close hinges.
These are the same size (790mm wide) as the E522 above, but if you want something bigger there are RF610 versions of the above prodcts which are 900mm wide
I agree. This fridge doesn't have french doors, but they do have a new version which does and is the same size. I would have bought it instead of this one if it was available a couple of years ago. Great fridge though - just a big noisy as fridges can be. The reason I would have went with the french doors is to minimise the space required when you open the door - with a full door you need more room than with a half door.
Does the ice bin fill once it starts mking ice?
Do you need to plumb the water dispenser in on a fisher and paykel refrigerator for it to work perfectly? I am currently renting and do not want to plumb it in.
I am thinking about purchasing the E522BRXFD3. It has a flat door with a rectangular handle (not that I really care about the shape of the door or the handle) but am greatly worried about alot of the reviews of the E522BRX fridges. It is a 510 litre. Has anyone got one and can tell me if it keeps the food cold enough? Also am concerned that it may be a bit noisy?(The model I am looking at is just the plain one with no ice maker only because we don't have the plumbing.) Thanks!
We've had the fridge for around a year now. No problems with keeping the food cold. As far as noise goes, yes it makes a noise but I can't say it's ever been an issue for us at all (and we have open plan kitchen/living room). I don't think it is particularly noisy and husband and kids have never even commented on it. If you are interested in the ice maker and water, you should talk to someone at the appliance store as you don't need a plumber. It is not difficult to do, especially if your fridge is sited near your sink. My husband did it in less than an hour. Having the filtered, cold water is great. Overall, I have found no reason not to recommend this fridge.
Hi Lynne, We got the ice maker/cold water dispenser model and had it plumbed in for around $700 as there was no water supply nearby, and we are very happy with it. The fridge runs quietly but there is occasional rumble/ crack noise due to the gas. it's not a problem. Food stays cold and we keep a thermometer in just to be sure.
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