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154 questions from our users

Mattie
Mattieasked
Top Load GW712 (7.5kg)

I have a Phase 7 GW712. It won't spin at either the rinse or final spin stages. After pumping the water out of the drum, it goes into a little routine where it gives the agitator a twitch, then gives the drum a twitch, then starts to spin at which point it engages the lid lock solenoid and corresponding indicator, but immediately releases the solenoid and starts the routine again. It does this routine 32 times before finally giving an error code of 11101011 or decimal 235 which is lid lock failure. Based on this error I have replaced the lid lock mechanism with a brand new one but still have the same problem. What could be the problem?

No answers
Steven P.
Steven P.asked
Top Load GW712 (7.5kg)

Hi could you tell me the manufacture date of my F&P GW712 serial number MPN583214
Thanks

No answers
Kirsty M.
Kirsty M.asked
Top Load GW712 (7.5kg)

Hi our GW712 keeps stopping (usually during rinse) and beeping and does every time we restart. The first light and the spin light, light up in orange and it just beeps. Even if we unplug and wait it does exactly the same thing. Any ideas please.



2 answers
Kahli M.
Kahli M.

G’day Kirsty, mine just started doing the same yesterday! Did you work out what it is yet?

Kirsty M.
Kirsty M.

Hi Kahli, yes we did it was a rotor sensor and possibly the actual rotor wheel out of balance. Our machine is so old and been discontinued so would've cost more than it's worth. So new machine for us.. hope this helps.

Sparkie2006
Sparkie2006asked
Top Load GW612 (6.5kg)

F&PGW612. No first rinse and no final spin. Light one and three are on when fault test. Any ideas.Thanks.



No answers
Mooncrafty
Mooncraftyasked
Top Load GW712 (7.5kg)

Can some one tell me the energy and water rating please?

No answers
Mooncrafty
Mooncraftyasked
Top Load GW712 (7.5kg)

Can you tell me the rating on this machine, please?

No answers
Kat Brat M.
Kat Brat M.asked
Top Load GW612 (6.5kg)

When we try to use cold wash, water goes out the hot water inlet hose.

No answers
Graeme
Graemeasked
Top Load GW512 / GW612 / GW712

can i not do a spin cycle only for an item i hand washed

1 answer
Graeme
Graeme

Don't worry - i worked it out thanks.

Sheila
Sheilaasked
Top Load GW712 (7.5kg)

Hi, what year is model GW712 ?
My machine just stopped working, power cut out at beginning of start up..after a little water entering..?
Checked power source, wall socket and extension cord..all fine..
If it is power board how much to replace it?
Thank you.

1 answer
Stevo
Stevo

Sorry Sheila....my review was about the good run we had with the GW712 which was a 2011 model. Can't help you with the mechanical side of things as I don't repair washing machines sorry.

john
johnasked
Top Load GW512 / GW612 / GW712

are the lids on the GW512 the same as the GW612

No answers
Bruno Y.
Bruno Y.asked
Top Load GW512 / GW612 / GW712

Why does the Spin cycle on my GW612 struggle to start, stops with a bang, then tries again? When it does start, it will only spin very light items.

No answers
Narelle Rate
Narelle Rateasked
Top Load GW612 (6.5kg)

I have a F and P washing machine model GW612 and it keeps overfilling and overflowing .. please give me your thoughts?

No answers
John K.
John K.asked
Top Load GW612 (6.5kg)

How to find replacement parts list?

No answers
Brian Leslie REYNOLDS
Brian Leslie REYNOLDSasked
Top Load GW512 / GW612 / GW712

I have a GW612 which has worked ok for many years. It now has a fault where it stops after the wash and does not drain. The error code indicates a pump fault. I stripped it and found no problem. The machine will complete the wash by manually overriding the controls (turning off then on again and skipping the phases to spin). So there is no problem with the mechanical side of the machine. Can someone suggest a solution??

No answers
Geoffrey
Geoffreyasked
Top Load GW512 / GW612 / GW712

How do I remove fear panel of model GW712 to replace outlet water hose

No answers
Jodie F.
Jodie F.asked
Top Load GW512 / GW612 / GW712

I have one of these wash machines and the buttons just keep nipping and I can get it to wash or spin

No answers
haze S.
haze S.asked
Top Load GW512 / GW612 / GW712

Changed the pump control panel .machine washes but wont get through the first cycle and drains out but not apin GW712

1 answer
Stevo
Stevo

I'm sorry I can't help you....I did not have any issues with my machine

barry c.
barry c.asked
Top Load GW712 (7.5kg)

I have had this machine for 10 years first bit of trouble spin cycle has stopped any ideas of the problem to fix it

No answers
Jennifer W.
Jennifer W.asked
Top Load GW512 / GW612 / GW712

Can you please tell me when my GW712 washing machine serial number BYN627844 was manufactured

No answers
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