I purchased my washing machine after lots of research. I found the price for the quality and size of the product to be the main draw card but the option to add items to a load that has already started, completely won me over.
The results i find are fantastic especially with 2 sporty kids. I love the Quick wash option as you get a great clean in 1/2 an hour and the fact that it heats the water within the machine rather than using the hot water tap (if you chose a hot wash) i find is a great function. I don't even have the machine connected to the hot tap!!!
Highly recommend and have done so to family and friends already.

Bought this machine a year ago and very happy with the product. it is very convenient and the its add on garment function is the best as we keep forgetting clothes. Just loved it.

Was whisper quiet when we first purchased but after about 3 years started to make a horrible noise on spin, F&P wanted around a $120 just to check plus whatever the replacement parts/labour would be. Its now just gone 4 years and the main bearing is failing, so loud you can't watch TV at the other end of the house and leaving a grease stain on clothes. I spoke with F&P and they basically said too bad, so sad. I accept that it's out of warranty but I got 9+ years out of our old cheapy Simpson front loader. 3 to 4 years is just plain poor but F&P seem to think that's acceptable.

I know it's been discontinued, but if you get this from good 2nd hand or refurbished. It's a great deal.
This is the first front loader washing machine that I have. I love it, I can wash from pillows to queen quilts..it's perfect for me to wash all of them. And it's save water to I just using it for 30 minutes wash.
Quiet, it's ok...it's not bother me...it's a normal sound

This is a very good washing machine. Clothes always come out clean even on a heavy wash. It is very gentle on your clothes. Many different washing options and spin speed options. Also has a wash boost option for heavily soiled washes. This machine is very quiet throughout cycle also. I would recommend this machine.

The customer support and technician have been very helpful but after 4 visits, replacing the lock twice and both the front and back controller boards. The washer is still not working.
This is less than 15 months old.

Now I would like a refund or a replacement with a better model washing machine that does not try auto balance and extend the cycle or just not spin at the selected spin cycle speed leaving the load wet.

Not cool. I was not asked what I would like to do and the support rep on the phone said he cannot change this because a replacement of the same model has been authorised. Funny how they have stock of a discontinued model.

Really quiet washing machine.
Lots of programs for all needs.
It's great to be able to pick the spin speed and temperature for each program.

The only bad thing is that it tends to leak when there's almost nothing in the wash (a pillow or a bath mat).

Apart from that there's no issue

First time front loader purchaser. Love it except wish it could detect small or large loads like the top loader. Cleans really efficient and love the fact it spin dries the clothes so thoroughly which makes them try so much quicker. Very quiet operation. Love Fisher and Payless washing machines

I bought F&P quicksmart front load washing machine for a year. I really love it!
it cleans clothes well and generally with small amt of water. and its very easy to use!!
The only bad experience I had was with the customer service. I had a problem with the drain tube which took 2 months to get replaced, and the technician was not very friendly. but the customer service team ppl were very easy to talk to.

Had a problem with ours after 6 months when it nearly shook itself apart due to an unbalanced load which dislodged one of the barrel support rods. Probably our fault rather than the machine's. The F & P techo was great, on time, left the job neat & tidy and gave us some good advice about loading the wash. It hasn't missed a beat since. Would absolutely recommend this machine (or rather its replacement model) for its quietness and performance - and the manufacturer for after sales service.

Same issue as lady mentioned above... crazy spin cycle... gets down to spin stage and then skips minutes .... doesn't spin as an option on its own... and customer service said to change washing powder or use vinegar... and said no one had complained of this before!!! Technician came and said there was nothing they could do... will still try to resolve ...

I purchased this machine in March 2016 and have had the repairman out 3 times since then. Every so often the machine will get to either 11 or 8 mins left on the count down and will then just tumble the clothes instead of going into the spin mode. I was told to change my washing powder (BioZet) as they hadn't heard of it and maybe it was too sudsy, they also said to use vinegar in the fabric softener compartment. I changed washing powder but refuse the use the vinegar and it still happens. Today they changed a computer board at the back so I am waiting to see if this makes any difference.

This washing machine is a complete dud. Will not go past 8 minutes to go and then 3 minutes to go, no matter which cycle you use. So a 30 minute cycle takes up to an hour and that is with me constantly readjusting the clothes and even having to wring out the sheets and towels by hand. Technician came out and said I use to much detergent and they are just too smart these days !!. Changed to liquid and no improvement what so ever. It is very frustrating to say the least.