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147 questions from our users

Shirley A.

Shirley A.asked

QuickSmart MW512 (5.5kg)

My MW512 has worked perfectly for years but now fills to top when set on LOW and overflows on any other setting. Where is the problem?



No answers
norm

normasked

QuickSmart Top Loader

my machine leaves black foam like rubber bit in the washing and in the machine after a wash

No answers
Luke R.

Luke R.asked

QuickSmart MW512 (5.5kg)

My f&P 512 is stuck on spin cycle but is not spinning I think I have overloaded it.it is beeping and the lights on the spin cycle are flashing.but nothing else is happening.please help.

No answers
vaniajonathan626

vaniajonathan626asked

QuickSmart MW513 (5.5kg)

where is the lint disposable waste in this machine?and if it is internal I will like to know how it works, because eventually could block the machine...I just bought this machine...I have always clean the waste in my other ones...



No answers
Mick R

Mick Rasked

QuickSmart MW513 (5.5kg)

Looking for the lint filter on mw513 machine serial number mrg497517

No answers
Jelly

Jellyasked

QuickSmart MW513 (5.5kg)

How do you replace the drain hose on a MW513 washer ? Help appreciated.

No answers
Hanim H.

Hanim H.asked

QuickSmart MW513 (5.5kg)

My F&P starts to fill with water after spin cycle is completed . Reasons/solutions ?



No answers
john chan

john chanasked

QuickSmart MW513 (5.5kg)

please tell me what is the product code number for Fisher & Paykel washing machine MW513 for registration purpose.
My email address : [email removed]
thanks
john

No answers
Steve G

Steve Gasked

QuickSmart MW512 (5.5kg)

Is there a run capacitor on the MW512 and if so where is it located. It has been suggested to me that the Motor Control Module now performs the function of capacitor on the direct drive motors.

No answers
Bashar.

Bashar.asked

QuickSmart MW511 (5.5kg)

Hi My Washing Machine is Fisher and Paykel MW511 Serial No.BPA808865, It doesn't draining water. I tried to take the outlet hose out, but couldn't and I didn't find any filter. what should I do ?

2 answers
Waz
Waz

Answer is from Dale M - not me Bashar ....Quote -'The MW511 doesn't have a pump filter. You can remove the pump itself very easily and check for blockages. If the inlet to the pump is blocked then you need to take the bowl out to clear the inlet. Also make sure there is no blockage in the outlet hose'.... Hope this helps.

Anthony
Anthony

Replace the water pump

Van-Long T.

Van-Long T.asked

QuickSmart MW512 (5.5kg)

my mw512 won't spin

No answers
Van-Long T.

Van-Long T.asked

QuickSmart MW512 (5.5kg)

it won't spin dry

1 answer
Gupp
Gupp

Hi there, sometimes it won’t spin dry if it is not balanced. If you haven’t already tried these 2 things, give them a go. Spread the load out a bit better and try start it again.
The other thing that sometimes works is to switch it off and to restart it.

ccppww

ccppwwasked

QuickSmart MW513 (5.5kg)

Hi I have a quicksmart MW513 and lint is left on my black clothes. Is there a lint filter I can clean? If so how do I do this. Thanks :)

1 answer
Pidgie
Pidgie

There is no lint filter available to you. It is internal to the machine and suppose to automatically empty. In your case it appears to clogged. I suggest that you run a high-water-level hot wash and see if that will clean it. I run one of these at least once a month. Otherwise put a microfibre cloth in with the load to pick up all the lint.

Joseph Z.

Joseph Z.asked

QuickSmart MW512 (5.5kg)

what's year model?

2 answers
Babs
Babs

I would assume it's one of their latest models as I only bought it (new) in June of this year.

Cheers Liz

fisher_man
fisher_man

serial number?

Brian

Brianasked

QuickSmart MW512 (5.5kg)

agitator only agitating very slightly................any ideas to resolve.................I am quite handy. This excellent m/c was purchased in 2009 and used two to three times per week.

No answers
Brian

Brianasked

QuickSmart MW512 (5.5kg)

This machine fills up & when it gets to it spin cycle it wont start & there is a burning smell
Any thoughts

4 answers
Babs
Babs

Can't say I've encountered anything of this nature in any of the 3 machines I've owned. Don't like the sound of a 'burning' smell though and I would be erring on the side of caution and contacting F & P to get one of their affiliated serviceman out to have a look. Cheers Liz

Waz
Waz

Something is obviously stopping the spin cycle from working. Is there something caught in the machine somewhere, or perhaps the breaking mechanism on the spin cycle is not releasing properly or jammed in the 'stop' mode. Probably not a simple solution that you can fix on your own.

fisher_man
fisher_man

No braking mechanism, direct drive motor.
Possible fault with motor winding or main controller pcb.

tim u.

tim u.asked

QuickSmart Top Loader

Fisher and paykel mw511 pride top loader won't complete the rinse cycle and keeps repeating the cycle over and over again. Has last 3 lights on and have to manually forward to next cycle to complete the wash

3 answers
speedy gonzales
speedy gonzales

Does appear to be a computer fault.
Only suggestion: Re boot.
Completely remove the machine from power source for 5 mins.

kp
kp

Well said speedy gonzales. You live up to your name well :)

Bhuvi B.
Bhuvi B.

Tim, did it work? I have similar issue I think. What was the solution for you?

Andy

Andyasked

QuickSmart MW512 (5.5kg)

machine very noisy bearing on spin cycle

No answers
Bill D.

Bill D.asked

QuickSmart MW511 (5.5kg)

Where is reset on this model

No answers
John M.

John M.asked

QuickSmart MW513 (5.5kg)

I have just moved house. I tried to wash today using my very reliable F&P MW513. It washed and rinsed but cut out completely when it reached ‘spin’ and about 1min 30 it tries again but then stops. It just keeps going in this loop. Doesn’t seem to be able to spin. Any thoughts?

No answers
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