363 questions from our users
Carl S.asked
How to change the bearing
Carl S.asked
How to replace the bearing
Carl S.asked
How to replace the bearings
Louise B.asked
Hi I have only had machine for 8 months all my black clothing is coming out covered in lint.also all my whites and light coloured clothing is coming out with grey stains...I don't use fabric softener and I don't use to much detergent.. please help
No answers
noyasked
LED indicators working partially only, say in cycle knob.. 2 modes only where the light can turn on, only 2 on wash temp button and 1 in spin speed button . Machine seems to be working OK but only you have to guess what function you are in. Any idea how to put all the LED indicator lights work again?
No answers
Paruasked
Is it possible to find a replacement filter and filter cap for WH8560J1 from anywhere? Ours seem to be stuck and when we removed it last time we found that the band around it has become stiff.
No answers
Krissy D.asked
Hi, I can’t turn the dial or push any of the buttons on my washing machine. It won’t start either? What can I do to fix this?
No answers
Bubbaasked
After moving house, reconnected washer and put a cycle on. Half way through got the message, Clr filter. Followed the instructions and restated the cycle. Got the same message, followed the instructions. Then did a spin cycle. Eventually the machine turned off (like it had finished) put another cycle on and got the same message. Any suggestions? Thank you
No answers
Amanda B.asked
Why is the start/paise button flashing and no buttons work to press?
No answers
Rob.Casked
How do I get a user guide?
No answers
Tim S.asked
Cannot open door water leaking from door in cycle
Door lock flashing
No answers
Berniceasked
machine 8,5kg front loader. only purchased in July and it will not pump out
No answers
Gen H.asked
Why is this machine which I purchased 4 months ago putting small holes in my clothes? I see someone else has been having the same problem (Ben above 3 mths ago). Is it as PoodleLuva suggested because they are made in Asia and use cheap parts? As I am still under warranty I assume I can get a replacement machine.
No answers
Purcyasked
My WH7560J2 was giving the error code 37, checked pump/filter and filter and cleared. Now when turned on, the control panel will not allow the washer selector to move from the cottons wash, and only makes a beeping sound when the selector is turned. Additionally, when a button is pressed, the only thing that happens is three quick beeps, with no change to the selection. Any help?
No answers
Donna H.asked
Mine is not listed.WH2424P1. I had this machine delivered three hours ago. The spin cycle sounds like something is loose. I've tried average loads, small loads, and empty loads. Its not as loud on an empty load but still makes noise. Also I have to turn the power off if I want to change to a different cycle. Is that the way it should be? The lock is not on.
No answers
Mervasked
FP Washmart
Turned itself off
We turned power off and on, working but there is an eratic noise in back which sounds like a spark jumping
Can you help
No answers
Gene B.asked
Fisher and Paykel front loader quicksmart front loader shaking violently bouncing along the floor, I had to pull the electrical plug out to stop it, then when pulling the washing out, the rubber seal is distorted on one side
No answers
Matt F.asked
Having issues with Error 37, have drained and cleaned out filter. I did find a small hair band right at the back under the impeller but I'm still getting the error. Is there a way to remove the impeller to clean behind it like older models?
No answers
Cheryleaasked
I have a message saying the door is open but its closed. Nothing in the door, it all looks normal
No answers
Ringerasked
My machine keep coming up clean filter I done it a number of times but during the cycle it does the same thing
No answers
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