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Reviews

3.6

132 reviews
5
(51)
4
(36)
3
(14)
2
(9)
1
(22)
  • Build Quality
    4.0 (17)
  • Value for Money
    3.9 (18)
  • Ease of Use
    4.1 (18)
  • Cleaning & Maintenance
    4.2 (17)
  • Noise Level
    4.2 (17)
  • Internal Layout
    4.3 (13)
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Reviewer Photos & Videos

Mark

Mark

  • 2 reviews

Good fridge

published

I’m been having the fridge for a month, so far so good despite some of the negative comments on this site. One of the plastic lids from the door came cracked but I rang support and they sent me a replacement in less than a week. Regarding the noise I don’t understand all the fuss, it’s as noisy as any other fridge, the noise level is really low, all fridges work with compressors which is not a zero noise level device, it’s pretry remarkable they can make it very quiet these days. The ice tray that came with is not really useful that’s why I didn’t buy a fridge with water dispenser, a fridge manufacturer is good in making fridges after all. So far everything is working as expected and I’m happy with the product.

Date PurchasedFeb 2018
CLARE COTTERILL

CLARE COTTERILLWA, 6030

  • 2 reviews
  • 1 like

Love my fridge! Built the kitchen around it!

published

I just love this fridge, easy to keep clean, easy to use, keeps food fresh. Shop arond on price, we got $300 back while it was on special, delivered by Appliances Online. Loads of light, and the two shelves in the drawer are great. Haven't connected the ice yet but will...when the new kitchen comes.

Date PurchasedNov 2017

Our last fridge of many

published

Generally happy with this fridge. Crisper tray does need both doors open and freezer could be larger. However quietest fridge we have owned and we have open plan kitchen, lounge, dining area so this is important! Does get some condensation at top of joint in gap between doors on worst humid days. Easy to clean.

Date PurchasedJan 2016
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Eve

EveGreater Melbourne (Metropolitan), VIC

  • 5 reviews

OK

published

Just got it yesterday, so far so good. It is stainless steel looks nice outside and comes with 2 year-warranty. Also, as a french door design, it fits in the fridge slot perfectly. I was deciding from this one and another on, Hair. Same storage capacity and similar design, but price is quite different. But eventually I went for this one coz it says the best fridge brand in Australia. Hope it wont disappoint me.



Date PurchasedFeb 2018
Tezza51

Tezza51Melbourne

  • 4 reviews
  • 2 likes

Excellent

published

This is a great fridge, it keeps everything nice and cold and fresh as well the freezer is the only problem that being on the bottom it’s in a bad location and is also very small for the actual size of the fridge, but apart from that, we are very happy with the fridge

Date PurchasedJun 2017
Haze

HazeVictoria

  • 9 reviews

Great little fridge

published

I've only had this fridge for a month but its been great thus far. It makes little to no noise, which is a bonus.
The only annoying thing is both fridge doors needs to be opened to access the crisper. The freezer component is a tad small but it's enough for the 2 of us at the moment.

Date PurchasedDec 2017
Mike

MikeLaunceston, TAS

  • 7 reviews
  • 2 likes

OK, but noisy

published

Pros:
-Looks good; inside and out
-Functional loading, lighting and usage
-Crisper works well to prolong fruit and veg

Cons:
-The noise (on top of the constant humming noise it produces, theres vibration throughout the machine that vibrates the plastic lids on the dairy compartments. I used blue-tac on the dairy compartments in-between the lid and the base to take away the vibration noise)
-Have to open both doors wide to access crisper
-Children struggle to close the french doors in the correct order for them to lock closed (the alarm will let you know though)

Date PurchasedJun 2016
Glyn

GlynSydney

  • 5 reviews
  • 10 likes

Unbelievably quiet fridge.

published
Date PurchasedDec 2017
omego84

omego84Sydney

  • 4 reviews
  • 1 like

Bad start but ok so far

published
Date PurchasedNov 2017
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Global warming!

Global warming!Greater Melbourne (Outer), VIC

  • 2 reviews

Poor customer service

published

Fridge stopped working, on calling customer support was told we had to wait a week for technician.
The technician arrived and believed there was a faulty weld that has let gas escape. As the fridge is 3 years old only the compressor would be covered by warranty even though he believes the fault would have been there from manufacture. But they may not replace the compressor if they can get the fridge working by replacing parts at our cost and re-gassing.
Best part is while being run around by customer service on the phone to be told that this is a result of global warming.
If you want good support service do not go with Fisher and Paykel

Date PurchasedFeb 2014
Topcatz1

Topcatz1Sydney, NSW

  • 8 reviews
  • 8 likes

Functional Quiet Refridgerator

published
Date PurchasedOct 2017
josephinehowie

josephinehowie

  • 3 reviews
  • 1 like

Bad freezer configuration

published

My complaint about this fridge is the freezer compartment configuration. It has one top drawer, half of which is taken up with the ice function, and then the rest of it is just a big tub. This might be suitable for someone who likes to buy a side of lamb from time to time, but is no good at all for a cook who wants to prepare canapés or whatever in advance and stack them in a convenient shelf or drawer.
And now I've finished the kitchen I can't find another fridge to fit.
Not happy Fisher & Paykel!

Date PurchasedAug 2016
Max

MaxPerth

  • 2 reviews

Water & Ice worked for 2 days!!!

published

Loved the fridge but now after two days the water doesn't work unless I turn on an external tap HELP anyone had this problem.
Ice maker was working as well but obviously no water flow unless again have to have external tap on eg. over sink any where in the home

Date PurchasedNov 2017
Mae

MaeMelbourne

  • 4 reviews
  • 4 likes

Love it!

published

Its a great size, spacious and great for an organised fridge. However, the freezer is like a treasure chest, making it pretty hard to look for things. There is also no egg holder which annoys the crap outta me and the ice tray thing is a bane of my existence. The fridge maintains a good even temperature and the fast freeze function for the freezer actually works amazingly well.

Date PurchasedSep 2017

Great family fridge

published

Super easy to clean and the moveable shelves make it easy to fill without looking overflowed.
Great storage in the freezer too as I have a lot of meals I’ve frozen :) it fits perfectly and isn’t too wide. The shelves come out for easy cleaning and the surface doesn’t tarnish so it only needs a wipe down.

Date PurchasedFeb 2015
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Rosco513

Rosco513Gippsland, VIC

  • 12 reviews
  • 5 likes

Love it

published

This fridge is great. Roomy with large wide shelves and being glass you can see everything in the fridge. It is quiet (the only time it is noisy is when it drops a load of ice). The temperature control is great and things last aa long time in the crispers (it has special settings for each sort of food you may store there). I haven't had any problems with the doors closing, they self-close and make a tight connection. The freezer is roomy, but not as easy to use as an above fridge type, due to the fact that you can't really stack food and see it as well. The cold water and ice maker are great and ice production is quick enough to keep up with our demand. I'd recommend this to anyone.

Date PurchasedAug 2017
Beckie

BeckieMelbourne

  • 2 reviews
  • 2 likes

Practically uncleanable

published
Date PurchasedJan 2017
Dave

DaveCoolah

Terrible warranty service

published

Beware of the closing mechanism. From day one the doors didn't close properly, they bounced back if you didn't swing them really hard. Although F & P admitted that they were faulty, and it qualified as a warranty issue, they wouldn't repair or replace the fridge as we lived an hour out of town and it was too far for a serviceman to visit. Not happy, as we paid $500 extra thinking it was a better brand than the Korean fringes. But other than that it keeps thing cold. A bit annoying that you need to open both doors to open the vegetable door. Defeats the purpose of French doors. Wouldn't buy a F&P again.

Date PurchasedApr 2017
Janita

JanitaMelbourne

  • 10 reviews

Great fridge!

published

A little concerned about reviews pre and post purchase as we've never had a problem with this fridge. The fruit and veggie crisper are fantastic- produce lasts a lot longer than with our previous fridge. We've had this almost two years and very happy. highly recommend this product- looks great too!

Date PurchasedOct 2015
Yang

Yang

  • 5 reviews
  • 1 like

Such a good fridge

published

I bought this from Harvey Norman during the discount season. The reason I bought this is the huge space it has. And also this brand is famous in Australia. The temperature can be customised so I don't really worry about the the funiction part. It's a bit hard to clean for the reason of its big storage space.

Date PurchasedJul 2016
Page 3 of 7
See all Fisher & Paykel ActiveSmart 519L French Door (RF522 Series) reviews

Questions & Answers

THorton

THortonasked

ActiveSmart RF522ADUSX5 (Stainless Steel with Ice & Water)

Fridge professionally installed. Ice being made, but zero out of the water dispenser. Have depressed dispenser for 2 mins+ to remove air, and checked hose is not kinked, and the tap turned on (note, ice being made so no problem there). Why is the water not working at all?

No answers
Allen R.

Allen R.asked

ActiveSmart 519L French Door (RF522 Series)

The door handle is loose - how do I tighten it?

No answers
Sheila

Sheilaasked

ActiveSmart RF522ADJX5 (Stainless Steel with Ice)

The fridge has just been plumbed in. How long will it take for ice to be made? I have put the booster on

No answers

Get an answer from our members and Fisher & Paykel representatives

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