All in all this is a great fridge, spacious, well thought through, even temperature and I think is a very stylish design. The fridge is relatively quiet, and we have owned this for 3 years with no problems.
The water filler is great, as it does not take up any fridge space unlike most other fridge designs. The ice maker and scoop is also a really well designed and reliable functioning feature.
The only negative is the drawer runners, which seem to get stiff and seize up before fully extending. Apart from this minor issue its a great fridge

Purchased as a factory second in October 2008.

Functions really well and has plenty of space for everything. Easy to clean. No problems as such but now in early 2018 stopped making ice with error code F24 and constant beeping.

I've just paid $253 to fix, not replace, a broken wire, which apparently very common with this fridge. Note - we only connected to water 6 years ago.

The technician says the motor is noisy and if anything breaks down not to fix it as it will cost too much. They're not made to last and I'm lucky, apparently, that it's lasted for 10 years.

** I still have my 29 year old Hoover/Admiral fridge which has never skipped a beat!

Absolute pile of rubbish, didn’t last eighteen months before the dreaded F20 fault appeared. It returns to haunt me every twelve months or so, we got it in 2011 so that’s a lot of faults for the same problem.
I would expect better from a $2599 fridge. Should have bought another Electrolux, as the one I have that is now my second fridge that the pile of rubbish F&P replaced still works fine, never had an issue and I bought it in 2000 and it cost half as much.
I will never buy Fisher and Paykel again, they don’t deserve any more of my money.
Hope this helps if you are thinking of buying a F& P 610 French door fridge.

Fixed under warranty 3 times within 2 years. then another 2 times after that .door hinge wiring...shocking design. F17 fault continues intermittently.
3 years later same fault. Would not get one again.
Now freezer icing up. Not sure what sort of fault that is.
Bottom freezer really is not a good design. We will buy side by side only now

Love this French door fridge / freezer with water and ice maker! It is spacious, easy to clean, quiet & looks great. I initially bought it over others because the ice maker was unobtrusive compared to others at the time (2007). Also I've owned 4 fridges over 35 years and this is the best of all!! Everything about the RF610A has worked perfectly from day one and is still going strong after more than 9 years. I'm impressed with the service from F&P. Only one service call when the fridge was 9 yrs old to repair a broken wire which stopped the ice maker - F&P were prompt and fixed the issues with minimal fuss and cost. What i love best about this F&P RF610a is that it keeps food beautifully fresh and food lasts a very good length of time.

Fridge has a good decent size for big family but don't expect it to last long after reading thru all the reviews.

4.9 years and broke two days ago. Call up the F&P support they ask plenty of questions and in the end told me that the are no technician available from their system to booking and asked me to try call other repairer in your area using Yellowpages.

Found a repair man and he had a look at it and it was probably a leak somewhere and noticed some corrosion.
Will cost about $400 - $500 to filled up and more to open up to find the exact location of the leak.

Spent $3,000 plus on this fridge thinking it may last 5 - 10 yrs. It just broke down last week - just outside the warranty period (2YRS). Electrician said possibly motor gone. F&P service people cant get to it for a week - big inconvenience with daily food prep. Already had once serviced under warranty within days of installation. Lets see what they can do now.

We've had the fridge for about 7-8 years. Has been fixed once within the warranty period. A fortnight ago stopped working. Called for F&P to check. Told repairs would cost $750-$850 - gas leak. Thanks, but no thanks. Will go back to my 16-year-old Westinghouse fridge. We had a good run I guess.

Both bottom plastic door closers broke off. Ice maker malfunctioned twice. Door wiring on both sides replaced and now getting f20 error message appearing again. Whoever did the industrial design on the door wiring components needs to think again. We purchased this expecting a quality product, the reality however was far from it. By the sound of what many other owners are discussing, the realiability of this product is poor. I could not recommend this product to my worst enemy.

In my ignorance at the store I said yes to the water option. I was unaware that the filters need to be changed every six months and they cost a small fortune. Very opportunistic move F&P. This combined with our dodgey condenser dryer - I'm starting to be a little underwhelmed by what has been in the past, above average products.

In last 7 years the icemaker needed repair thrice and again not working. Ice becomes lumpy. Once the handles came off. Otherwise the space is quite good with ample trays and baskets. I read other reviews stating ice maker has consistent problem with lot of people. Costly to maintain this fridge due to repeated service requirements.

We found this fridge pricey but performance was okay. Some nice features such as cooling a bottle of wine quickly was handy. We did have intermittent issues with the unit continuously bleeping when you opened the door and even the F&P service folks were a little dumbfounded. Be careful of the closing hooks that sit below the doors - they break after about three years and then the door does not close properly. You pay $140 for call out fee and parts to get the issue rectified. However online booking for service was a plus for me as it was easy and you were not put on hold and did not bounce around from people to people.

Got a 6 year old fridge, been having problems from day one. Started with loud motor in the first year. Some minor repair was made to solve problem. But once warranty run out other problems started. Water running out from freezer on regular basis due to reccurent pipe blockage. Thats _$ 150 per technician visit. Company refuse to aknowledge that its design/manufacture problem since its out of waranty period.
clearly it is!!!!! Fisher Pykel -never again!

Worst Fridge I have had the misfortune to ever own. Water never cold and ice never freezes. I was told by the tech that I had the freezer to cold for the ice to freeze but any lower and the ice cream melts. I buy ice and tip it into the tray. Fridge is on 18 months old and I hate it!!
Looked nice
Everything

I hate this fridge. Picked it cos it was pretty but the water was never cold and the handles rediculously sharp if you hit them. Now, after 5 years, its stopped working. Was told today by the tech that there is a gas leak and it is going to cost me over $600 to have it taken away and fixed. To say I regret buying this is a massive understatement. Its only just out of warranty - its like they plan it to only last 5 years!! I've had a second fridge, an old westinghouse, for over 15 years and it works perfectly still. Totally unacceptable $600!!!!!! ????
Pretty
didnt work very long before breaking down, water trickles out of the filter and isnt cold.