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151 questions from our users

integrate kitRF610ADJX5

integrate kitRF610ADJX5asked

ActiveSmart RF610ADUSX5 (Stainless Steel)

need the integrate kit for this fridge



No answers
TOON

TOONasked

ActiveSmart RF610ADUX (Stainless Steel)

Hi there, I have a F & P RF610ADUX1 fridge and the display is no longer working. As a result the water dispenser and ice maker has stopped working.

I have turned it off for 20-30mins as well as tried the deactivate the Sabbath mode and nothing seems to work.

Can you please assist.

Toon



2 answers
sooz
sooz

Sorry, i would have no more idea than you. Perhaps call the store you purchased from, or contact F&P.

IAN CUREDALE
IAN CUREDALE

My Fisher & Paykel Refridgerator RF610 has error code F31, what is the error and can I fix it? I am a refrigeration mechanic so can undertake repairs given the information.
Many Thanks Ian Curedale

Adrikos

Adrikosasked

ActiveSmart 614L French Door (RF610 Series)

My freezer compartment keeps building up ice to a point where I can't close the freezer door properly. I have checked the seals and they are fine, no rips, tears or cracks etc. I've set the temp at -18c. What could possibly be causing this? Help please....

No answers
Donna P.

Donna P.asked

ActiveSmart RF610ADUSX4 (Stainless Steel)

How do you get the water cold? It’s not chilled at all?



No answers
Craig

Craigasked

ActiveSmart 614L French Door (RF610 Series)

Hi, my RF610ADUX5 French Door Fridge,900mm, 614L, Ice & Water has an alarm going off every time when I open any one of the three doors. The small wrench light is flashing as well as two of the tiny red lights on
the temp bar. Can you help Craig

No answers
Stacey P.

Stacey P.asked

ActiveSmart RF610ADUX (Stainless Steel)

Our RF610AUDX1 (22152-C) has recently tripped the house circuit breaker. Upon immediately trying to reset the house breaker it will trip again, however after a period of time (fridge back to room temperature) once switched back on (fridge/freezer empty) the circuit breaker didn't trip for another 28hrs. All the correct fridge/freezer temperatures were achieved (not issues there). Based on other feedback on Whirlepool forum with similar issues I've tested the defrost heater which looks fine (146.9ohms) and I've checked the 3 phase inverter compressor which has a consistent 6.6ohms on each winding, I've also tried different power circuits in two different houses, so definitely know it's the fridge. The only other thing worth noting is that the front electronic display only partially works (all the features work fine, however the display needs replacing). Any thoughts as to what could be the cause, and how to test?

2 answers
Raj.P.
Raj.P.

I hade same issue. Problem was and is behind the fridge their is a Control Module. Mice was collecting food scrap and dropping inside the board. Please check. Clean and cover with wire mesh if possible. Same time check components behind Bottom freezer drawer by removing panel. Heater mounting may be cracking and touching earth wire. Possible when wet.

David P.
David P.

I have exactly the same problem since the removalists delivered my new F&P and moved the old one. Works for 45mins then trips the circuit.

CCC

CCCasked

ActiveSmart 614L French Door (RF610 Series)

The actual water filter itself is leaking. Not the dispenser. Have replaced the filter with a new filter. Have the filter upright. Have run litres of water through the filter. It continues to leak.

No answers
Fury

Furyasked

ActiveSmart RF610ADUX (Stainless Steel)

The ice maker on our F&P RF610ADUX is faulty. It appears to be letting water into it making the ice form into a big clump on top of the ice cubes. I've noticed that 2 parts had fallen out, a foam piece and a plastic retainer, which is something to do with retaining a blue wire which is now hanging down behind the ice maker. How do I find out where this retainer goes on the ice maker assembly, and is the plastic retainer available new, as I think it's retaining tabs are broken-they look shorter than in the parts drawing. Also how do I get the freezer drawer out to gain access to the ice maker assembly? Thanks in advance.

2 answers
fisher_man
fisher_man

black object (icemaker temperature sensor) on end of blue wire clips into base of ice cube tray, covered by foam block, and clipped by plastic thing to hold it all in place.
Bloody hard to do if you don't know how to remove the door etc.
Call an f&p tech and watch how he does it.

Fury
Fury

Thanks I already did 3 weeks ago but thanks for your answer. He fixed the ice maker and now the freezer drawer doesn’t open and close properly. I rang F&P back and they said they can’t book the tech in to return as “they are booked up for the foreseeable future and their calendar system won’t allow them to book past then”...

Eric

Ericasked

ActiveSmart 614L French Door (RF610 Series)

Re model 610ADX5 - is it frost free and does it use an inverter?

2 answers
fisher_man
fisher_man

It is frost free, and most likely has an inverter ( a separate black box next to the compressor)

Eric
Eric

We ended up buying it and so far so good - seems like a good appliance.

Vera

Veraasked

ActiveSmart 614L French Door (RF610 Series)

Have a French Door model 610A and cannot locate, after about nine years, the control panel which should be on the RHS of the refrigerator section. Is it hidden in some way or am I totally on the wrong tram? Help please.
Barry

2 answers
fisher_man
fisher_man

if memory serves me correctly the controls are above the water dispenser.

Vera
Vera

Yes. I think I had a magnetic calendar over it as we never connected the noisy icemaker. Thanks for your response.
Barry

RogerC

RogerCasked

ActiveSmart RF610ADUX (Stainless Steel)

I have the RF610ADUSX5 model. It was leaking water into the ice cube basket which became a solid mass of ice. I've discovered the ice-cube tray is broken at the flipper mechanism/motor end which is why water leaked into the basket. I think something was put on top of the ice cubes which prevented the tray from flipping. Anyway, is it possible for me to buy and fit a new ice-cube tray?

2 answers
Fury
Fury

You would think that F&P customer service would be actively answering these simple questions but apparently they couldn't care less. In contrast, we bought a Sealy bed 8 years ago. Recently it was getting uncomfortable so I contacted Sealy. They sent out this experienced guy who looked at it, agreed it wasn't the best, arranged for it to be picked up and taken back to the factory where they took it apart and rebuilt it, delivered back the same day, free of charge and now it's mint again. That is customer service!

Fury
Fury

You would think that F&P customer service would be actively answering these simple questions but apparently they couldn't care less. In contrast, we bought a Sealy bed 8 years ago. Recently it was getting uncomfortable so I contacted Sealy. They sent out this experienced guy who looked at it, agreed it wasn't the best, arranged for it to be picked up and taken back to the factory where they took it apart and rebuilt it, delivered back the same day, free of charge and now it's mint again. That is customer service!

Dee

Deeasked

ActiveSmart 614L French Door (RF610 Series)

Model RF610ADJX5. Hello, how come there are no photos on the internet of the freezer section of this model. Also do you need to have this model plumbed in if it only has an ice maker

No answers
Holly C.

Holly C.asked

ActiveSmart RF610ADUSX5 (Stainless Steel)

Hi can you give me rundown of cleaning the interior, particularly the vege bin - I’m concerned about the light weight plastic as it feels very flimsy

1 answer
Frank
Frank

Remove all veggies & bag them into paper bags, or if plastic containers if you have.
Use dishwashing liquid 1 capfull in kitchen sink, remember to place the drain stop in place. Fill it up with warm water. Soak the veggies bins and other containers in the soapy solution for 20 mins. Rinse the bins and containers in warm water. Wipe it dry with clean kitchen towel. Avoid dishwasher to clean/wash these containers. However, always check the veggies store them back only if they firm. All soft veggies try to give them a quick rinse before you refrigerator them. Hope this helps. Cheers..

paul

paulasked

ActiveSmart RF610ADUSX5 (Stainless Steel)

water leaking from bottom freezer

No answers
paul

paulasked

ActiveSmart 614L French Door (RF610 Series)

ALSO have french door fridge leaking water on to the floor from freezer

No answers
loti1

loti1asked

ActiveSmart RF610ADX5 (Stainless Steel)

Can you pull open the fridge fruit and veg crisper draws with the door at 90 degrees or does it need to be fully open?

1 answer
Amit
Amit

You can open drawers with door at 90 degree.

redwah1

redwah1asked

ActiveSmart RF610ADUB5 (Black)

We have recently bought the F&P ice and water fridge. The water supply was connected and supplying water to the fridge, but it was not dispensing water or making ice. I raised the temp a notch, and it started making ice but still won’t dispense water. I have pressed the dispenser lever for over two minutes to clear any air from the pipe; still nothing. Any clues?

No answers
Nick

Nickasked

ActiveSmart 614L French Door (RF610 Series)

I can’t get my French door fridge door to close properly. (The inside flap wont fit into the receiver part) Any ideas?

No answers
Roy B

Roy Basked

ActiveSmart RF610ADUSX4 (Stainless Steel)

how do you get the water colder in the water dispenser. Is it just a matter of making the whole fridge colder in the settings?

No answers
Levski87

Levski87asked

ActiveSmart RF610ADUX (Stainless Steel)

Hello,

My refrigerator display modile is not working, alongside any water or ice dispensing. We've changed the power module and the issue still exists. Any thoughts?

No answers
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