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7 questions from our users

Jo W.

Jo W.asked

FabricSmart WA1068P1 (10kg)

My machine fills up, very slowly because we have low water pressure. I open the lid and watch the level of water covering the clothes. Then the lid locks, it does some kind of surge sound, and when I can open up the lid again it seems to have emptied itself and the detergent and then it starts again. After 10-12 minutes into the cycle, it then starts washing. It doesn't matter if I choose auto fill or not, or Eco wash? Also it is very noisy clonking sound as it is detecting the water level.



No answers
Steve B.

Steve B.asked

FabricSmart WA1068P1 (10kg)

My control dial only allows me to select two options Regular and Heavy. It won’t turn to highlight any other options. Any ideas?

No answers
Tammy H.

Tammy H.asked

FabricSmart WA1068P1 (10kg)

My control dial only allows me to select two options Regular and Heavy. It won’t turn to highlight any other options. Any ideas?

No answers
F L

F Lasked

FabricSmart WA1068P1 (10kg)

how long does it take to wash a full 10kg load?



3 answers
HaleyJ1008
HaleyJ1008

It depends on what options you choose for the cycle. I mostly use the normal cycle, which takes about 55 minutes.

Tyrekicker
Tyrekicker

Sorry can't be specific. It depends on what you are washing and what cycle you have chosen. To get an idea you could download the product manual. Having said that though even though it says 'xx' minutes to go you can be sure it will longer. Even my husband noticed this. You can't look at the display and think ok there is 25 minutes left and think it will be finished then - 5 minutes to hang out and you can leave the house in 30 minutes. You don't even know what part of cycle it's on - is it still washing, is it rinsing, is it about to go to next cycle?.... There was one load that had problems balancing to spin. Over and over and over again it went back to what might have been a rinse cycle and refilled and started from there each time. I didn't realise it initially the time but when I did I noticed the display went from say 13 minutes through to 7 minutes then it was 12 minutes to 6 minutes then 10 minutes as so on. I tried to figure out what the hell it was doing . What a bloody waste of time and water.... In the end I stopped it, moved the items around and just turned the knob to spin the items... The last F/P machine I had would try and rebalance without intervention from me and if it couldn't it would stop and beep for assistance...

Tyrekicker
Tyrekicker

Sorry can't be specific. It depends on what you are washing and what cycle you have chosen. To get an idea you could download the product manual. Having said that though even though it says 'xx' minutes to go you can be sure it will longer. Even my husband noticed this. You can't look at the display and think ok there is 25 minutes left and think it will be finished then - 5 minutes to hang out and you can leave the house in 30 minutes. You don't even know what part of cycle it's on - is it still washing, is it rinsing, is it about to go to next cycle?.... There was one load that had problems balancing to spin. Over and over and over again it went back to what might have been a rinse cycle and refilled and started from there each time. I didn't realise it initially the time but when I did I noticed the display went from say 13 minutes through to 7 minutes then it was 12 minutes to 6 minutes then 10 minutes as so on. I tried to figure out what the hell it was doing . What a bloody waste of time and water.... In the end I stopped it, moved the items around and just turned the knob to spin the items... The last F/P machine I had would try and rebalance without intervention from me and if it couldn't it would stop and beep for assistance...

WasherWiz

WasherWizasked

FabricSmart WA1068P1 (10kg)

How do I cancel the Delay Start option to zero. Seems I have to with for the machine to start at the lowest available time slot which is 5 minutes. Surely there should be an instant start up or is this normal?Any body know if there is a stop function to the Delayt Start mode option?



1 answer
fisher_man
fisher_man

Try this - it will reset everything back to factory default mode.
On at power point, off at machine.
1. Press and hold the KEYLOCK and STARTPAUSE buttons together for 3 seconds. Three quick beeps
will be heard, indicating that the Option Adjustment mode has been entered. (The machine will show the
default setting for the cold wash temperature.)
2. Select the EASY IRON cycle.
3. The LED display will show rst. Press and hold the START/PAUSE button until the machine powers off to
reset the washer.
Let me know how it goes.

Dee5

Dee5asked

FabricSmart WA1068P1 (10kg)

Does this Fabric smart machine give you a warm wash on regular and Heavy duty Cycles??? I have the washsmart and starts with warm for the first part of fill, then mixes detergent, and finishes fill with cold water. So basically you are washing in cold water for every cycle beside allergy. Thank you

2 answers
Gerard
Gerard

The manual states if you turn eco-active off it will do the complete wash at the selected temp...copy and paste......

f Eco-Active™ is
‘On’ the temperature will be lower for the second part of the wash. When Eco-Active™
‘Off’ is selected, the bowl will fill with the wash temperature selected.

Dee5
Dee5

Thank you the wash smart will not let you take the Eco - Active off... Hence the different between the two machines I am really disappointed with the wash smart as my husband is a farmer and clothes are always grotty... I have always had F&P top loaders and been really happy until now. I am might need to upgrade.

Aussiechic

Aussiechicasked

FabricSmart WA1068P1 (10kg)

I have had this machine for a few months now and love it, but yesterday the clean machine light came on and I followed the instructions, putting the cycle on just before I went to bed. It woke me up in the middle of the night with constant beeps one or two seconds apart so I just turned it off to deal with in the morning. Now, I can't do anything with the machine - the light above the lid lock just stays on all the time (but the lid is not locked) and none of the other buttons work, and it still gives me the constant beeping noise when I turn it on. I can't even get into the programming to do a factory reset. Help!!!!

4 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

It is very difficult to make an accurate diagnosis of the specific cause without the benefit of inspecting your appliance.

If you would like to arrange a technician to attend to your washing machine, you can call our 24-hour Customer Care Centre on 1300 650 590 and a Customer Representative will assist you with service in your area.

Alternatively, you can search for service in your area by using our online locator at the following link: http://www.fisherpaykel.com/au/support/service-appliances#request-a-service

If there is a Fisher & Paykel technician in your area, a form will be generated which you can complete to submit a service request using our online booking facility. Otherwise, the locator will provide you with the contact details for the Authorised Service Centre(s) near your area.

Carty
Carty

Hi Aussiechic, To deal with the fault you are experiencing. At the wall turn off the power and unplug for an hour. Then reconnect, turn on the machine. Touch and hold the "Power" button for 3 seconds. This should unlock the control panel. You should be able to rotate the programmes to "Easy Iron", hold the Start Pause for 3 seconds to reset machine. If you accidentally had items in the machine on a clean bowl cycle, run a rinse cycle. Best of Luck. If this doesn't work call 1300 650 590 for Fisher & Paykel. The Clean Bowl programme will light up on about every 100 wash cycles, expect this about every 3 months. As for the beeping and original fault, no idea.

Aussiechic
Aussiechic

Tried that, got it going again, but when I put it into the clean bowl cycle again, exactly the same thing happened again - it appears to me that because the clean bowl cycle uses hot water, the steam from the water affects the electronics and letting it dry out helps, but this is not a solution. It has not helped on this second occasion - it has now been two days since the malfunction and it's not working.

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