Fisher & Paykel WashSmart Front Loader Questions & Answers (page 3 of 6)

You could try this...

To turn Keylock mode ON or OFF:
Touch and hold the KEYLOCK button for 2 seconds.

When activated, the light above the KEYLOCK button is illuminated.
If Keylock mode is activated:
To turn your washer on, touch and hold the POWER button for 2 seconds. This will activate the control panel. Keylock mode will remain activated.
To PAUSE your washer at any time during the cycle, touch and hold the START / PAUSE button for 2 seconds, or touch the START / PAUSE button twice in quick succession.
To STOP your washer or power off at any time, touch and hold the POWER button for 2 seconds or touch the POWER button twice in quick succession.

Thank you! Seems so easy - feel a bit of a fool for not working it out, but the book didn't mention anything!

Yes very happy with ours, and I've had it since Feb 2017. You should get it fixed or replaced no charge if it's arrived broken. I've had no issues with the quality or strength of the machine and I've got 3 children and do quite a few loads of washing every week. It must have had a heck of a knock to break the latch....especially while it was packaged in the box. I'd ask for a new one in case it's been dropped in transit. There could be more damage to it you're not aware of.

I’m not sure about that. Does it say you can in the instructions? The beep is loud enough for me.

If it is not in the manual .. no

There is nothing in the manual about it. So i assume i cant turn it up. Its just a little hard to hear the beep at the end of the cycle with the laundry door shut. Sleeping baby in the next room so we don't want to leave the door open.

clear filter - found behind flap in bottom right hand corner of machine.
It's probably blocked preventing it from draining fast.

It's not the length- its the height (pressure pump).
You can add an extension (within reason)

The sudden change in pressure is causing the pipes in the house to rattle.
Try turning the tap off until less water is flowing - might help.

You can buy a water hammer arrestor which fits on the tap connection ..this should stop the water hammer..it is a very common problem with all washing machines

I'm currently having the same problem

Not easy.
fit the part that has the screw and put screw in to hold wire.
now fit the wire around the seal and, still holding the end, remove the screw without losing that end and fit through the hook in the wire, then re attach.
like I said, not easy.

Does anyone know if there is a way to may the 'Everyday' wash cycle the 'default' wash cycle that is selected when the washing machine first starts up?
The Everyday wash cycle only takes 60 min verses more than 2 hours with the default 'Cottons' wash cycle and we have been using the Everyday wash cycle as the goto wash cycle for most washes.

I placed a load in the washing machine and a round metal piece came off from the door rubber how do I get it back on

Dozens of ideas, need a lot more info.

No.
Most detergents don't start working till the water temp reaches approx 25C.
Being a water saving device, this prevents the detergent becoming a paste and damaging clothes.
(which customers wrongly complain is the fault of the washing machine)

If you select a higher temperature then it will draw water from the hot water line and not use the inbuilt heater. If I use it this way, I run the hot water tap Into the laundry sink first so the washer gets hot water as soon as it needs it. Don't worry that the water temp will be too high as the volume used, as long as you don't have a full heavy load, to do any damage to your clothes

Thanks for that information. I'm told the washer heats the water to 20 deg with it's in build heater even when connected to the hot water and a hot wash is selected. I'll confirm if this is correct by watching my amp meter and selecting a hot wash.
Cheers,

Fault in the main (direct) drive motor or control circuit (below motor at back of machine.)

If the washer is on a stable surface ie won't shake on spin cycle
and a mat is installed between the 2 machines - to absorb vibrations..

is water coming out drain hose when on drain cycle?
If not then hose/ bloked, pump has bobby pin/ hair band/ needle or something preventing it spinning.
Check spigot at end of drain pipe.

Contact dealer or manufacturer

The black flakes could be due to pilling, poor quality washing detergent. I don't think its the washing machine.

My Mum's washer is doing the same thing. She has done a drum wash and checked the filter as well. She doesn't use fabric softener and uses a good quality washing powder in it. I would be interested to know if you have been able to fix the problem, so I can tell her how to fix it. Thanks.

pull machine forward - yes it is heavy (80kg + mass of water) then tilt back so water level is below door level.
turn on and door will unlock, then water can be scooped out.
Is draim pump operating - listen for its humm.
is spigot under sink blocked, preventing drain hose from draining.

Call f&p - it is covered by 2 yr warranty.

Seriously? Only use the cold wash setting. On my F&P it is the bottom of the temp settings. From the top the temps are 90, 60, 40, 30, and Cold. Press the button under the temps until "Cold" is selected. The water heater will not engage, and the water temp will be whatever temp is coming out of your cold tap. You might have to double check and change the water temp to "Cold" each time you wash, because the default temp setting for each cycle is different. If this is a problem, don't buy a washing machine that heats its own water next time.

Are you serious kesbek ? You obviously know nothing about this machine. COLD setting is a controlled cold set by the machine at 20 degrees, so if your water is colder than this, as most in winter will be, it heats the cold water coming in to this temperature. BTW, finding a machine that doesn't heat its own water is quite a task and what I wanted in the first place that is why I chose a machine with both hot and cold water inlets.

Are you using powder or liquid? If you are using liquid, you need to use the insert that was in the drawer on purchase. If you are using powder (not recommended) then that insert must be removed. Your user manual will explain this also.