Fisher & Paykel CleanSmart

It is now 5 1/2 years old and is a total nightmare. Initially it wasn't too bad but then it started being constantly off-balance. As it has become older it has become worse. I have to readjust each load 8-9 times and it takes me hours just to do one load. I had a repairman out to look at it a few months ago but there was no improvement.

I have previously owned Fisher & Paykel machines and have had no issues with them. Are the other models still okay? Is this the only dud model? I'll have to buy another machine because I just can't handle this one, but do I stick with Fisher & Paykel or look elsewhere? I'd hate to end up with another dud especially when they are so expensive.

This machine is the worst I have ever had in over 50 years. You have to wash everything on Bulky to get enough water to wash properly . Then u have to start again to rinse so you get enough water to rinse. So Nearly 2 hours later u have finished. If only they put a water level button in might have helped. Other machine have them. Clothes come out looking like creased rags. They have put a front load machine into a top load without adding a water level button. Absolutely the worst useless machine ever. Do not buy. Tried to exchange but goodguys refused Yet they do for others.

This machine has a lifespan of about 3 years, after that it leaks, and doesnt spin on anything other than lowest setting. Apart from this, from new, there were problems, the machine has no removable filter so no matter what you wash it will have lint on it, Even the highest setting of water doesnt soak the material sufficiently as its still 10cms below the clothes level. You have to put an additional rinse time of 33 mins to actually get your clothes clean, so claims of water and energy efficiency are woefully incorrect.
Bad buy

never washed and cleaned properly, wasting water, wasting my hot water for bowl cleaning!!!

Now I have to manually put out the clothes before draining the water, hand rinse them and put back to spin, terrible!

Not the best machine I’ve had unfortunately... find it doesn’t wash properly, had to change from powder to liquid . Winds up pant legs and twist sheets n dish towels to the point they rip
.. would NOT buy it again

Was dead on arrival, brand new out of the box. Error 50. Motherboard replaced. Less than a year later, same thing.
4 months after that, same thing.
This machine is a complete and utter lemon, I would strongly recommend you don't buy it.

My parents bought a new washing machine less than 12 months ago. It broke down the rude technican came out and said cockroach caused the computer to fail. Never heard of such a poor excuse. I have complained to the company as they claim we need to pay for repairs
Stay away from them the service is bad

With 4 boys, I have constant washing, and with the size, I can get so much done in one load it is almost ridiculous, I can even fit 2 winter blankets in at one time! The controls are great, large to see, easy to understand, modes for everything you could think of from blanket washing to delicates and everything between, and easy to access places for each detergent, soak agent and fabric softener. Also has a digital timer to tell you exactly how long is left. Washes very well and haven't had a problem with it.

Broke down 18 months after purchase, but then started working again. Has just broken down again, 1 month out of 2 yr warrantee period. F&P have offered to replace the mother board free (this tells me that they known the machine was defective from factory) but I need to pay the call out fee for the guy fitting it. So, costing me another 10% of the purchase price 2 years after purchase. That's a joke. The machine replaced a Whirlpool one we had for 20+ years with no breakdowns and only replaced because we thought a new one would be "greener" .... but has turned out to be more of a "lemon" colour. I would really avoid Fisher & Paykel. Why reward Fisher & Paykel for not being a good corporate citizen, and selling junk?

Purchased this washer for its size and energy rating. What a waste of time, the so called eco functions don’t wash your clothes at all. The clothes come out just as dirty as when they went in even with the smallest loads. The only way to get them partially clean is to use the sheet cycle, which defeats the purpose of the energy rating as it uses a heap more water and still doesn’t get the clothes completely clean. They company should be sued for false advertising. Never again will I purchase a Fisher & Payless washer or dryer. They should stick to fridges

Very disappointed in this machine.
Clothes come out with dry patches, I don’t overload the machine.
Biggest disappointment is the washing of dark clothes.....have tried turning things inside out....tried many different washing products, powder vs liquid, always a mess and need rewashing. Very frustrating.
I have looked through other reviews and notice no reply from the company to anyone’s issues.....I will never buy this brand again.

This has to be the largest washing machine I have used. It doesn't have an agitator, meaning I can place more in the bowl for a better clean and less tangles. It's large enough to wash the biggest of doonas.. it's wells rating is one of the highest and uses less water than our 8kg washer that we had for 10 years. I recommended a friend to buy one and she's happy that she bought it.