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Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
keySydney, NSW
- 2 reviews
- CleanSmart WL1068P1 (10kg)
- Verified purchase
Out of Balance Error and loud banging (drum)
I bought my WL1068P1 (10kg Top Loader) on 21/1/2014 from Harvey Norman at $1,149. For the first 5.5 years, I was happy with it. I usually use Regular mode. Since 6 months ago, Out of Balance error came up almost every time. I reshuffled the cloths and continued washing. However since 3 months ago, I cannot continue washing after reshuffling the load. It did not work at all. So I tried to use Spin only mode to finish the washing. But the drum stopped after a big crash noise just after it started to turn. I tried to use Automatic Recovery On mode to auto-fix the out of balance error but in vain. I am wondering whether I have to repair it or buy a new one.
Purchased in January 2021 at Harvey Norman for A$1,149.00.
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Evan NicholsSouth East Queensland, QLD
- 3 reviews
No Quality or Quality Control with Fisher and Paykel appliances
Bought this machine from Good Guys. Delivered and installed about 11.30am. Did one small wash of 4 large towels which was fine, but by 3pm, there was water all over the laundry floor. It leaked from the machine not the hoses. Never ever buy this machine. For the price of this product I expected at least average quality but was sorely disappointed. Hang your head in shame Fisher and Paykel
Purchased in March 2021 at The Good Guys for A$1,584.00.
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AlayneSydney, NSW
- 2 reviews
This machine is a total nightmare! I HATE this machine!
It is now 5 1/2 years old and is a total nightmare. Initially it wasn't too bad but then it started being constantly off-balance. As it has become older it has become worse. I have to readjust each load 8-9 times and it takes me hours just to do one load. I had a repairman out to look at it a few months ago but there was no improvement.
I have previously owned Fisher & Paykel machines and have had no issues with them. Are the other models still okay? Is this the only dud model? I'll have to buy another machine because I just can't handle this one, but do I stick with Fisher & Paykel or look elsewhere? I'd hate to end up with another dud especially when they are so expensive.
Purchased in March 2021 at Harvey Norman for A$1,339.00.
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Find out how Fisher & Paykel CleanSmart WL1068P1 (10kg) compares to other Top Loading Washing Machines
Know better, choose better.
joy
- 5 reviews
Useless
This machine is the worst I have ever had in over 50 years. You have to wash everything on Bulky to get enough water to wash properly . Then u have to start again to rinse so you get enough water to rinse. So Nearly 2 hours later u have finished. If only they put a water level button in might have helped. Other machine have them. Clothes come out looking like creased rags. They have put a front load machine into a top load without adding a water level button. Absolutely the worst useless machine ever. Do not buy. Tried to exchange but goodguys refused Yet they do for others.
Purchased in October 2021 for A$1,300.00.
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banyaperth
- 4 reviews
- 5 likes
Leaves lint all over clothes, leaks and doesnt spin on anything but lowest setting
This machine has a lifespan of about 3 years, after that it leaks, and doesnt spin on anything other than lowest setting. Apart from this, from new, there were problems, the machine has no removable filter so no matter what you wash it will have lint on it, Even the highest setting of water doesnt soak the material sufficiently as its still 10cms below the clothes level. You have to put an additional rinse time of 33 mins to actually get your clothes clean, so claims of water and energy efficiency are woefully incorrect.
Bad buy
Purchased in October 2021.
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little star l.South East Queensland, QLD
never ever to buy it! who like to have my washing machine, give it to you for free!
never washed and cleaned properly, wasting water, wasting my hot water for bowl cleaning!!!
Now I have to manually put out the clothes before draining the water, hand rinse them and put back to spin, terrible!
Purchased in September 2021.
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Not a happy customer
Not the best machine I’ve had unfortunately... find it doesn’t wash properly, had to change from powder to liquid . Winds up pant legs and twist sheets n dish towels to the point they rip
.. would NOT buy it again
Purchased in January 2021 for A$1,800.00.
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trinayjSydney, NSW
- 3 reviews
- CleanSmart WL1068P1 (10kg)
- Verified purchase
Terrible. A complete lemon.
Was dead on arrival, brand new out of the box. Error 50. Motherboard replaced. Less than a year later, same thing.
4 months after that, same thing.
This machine is a complete and utter lemon, I would strongly recommend you don't buy it.
Purchased in February 2021 at The Good Guys for A$1,500.00.
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Dani
- 2 reviews
This machine is ruining and ripping our clothes and bedding!
My family have had Fisher & Paykel appliances for over 20 years and have always loved them, I myself had an eco intuitive washing machine for 12 years, the computer started to play up flashing on and off so we decided to buy a new one which ended up being the 10kg WA1068P1. I was so excited to get a bigger machine, but have been so let down by this machine, I constantly find lindt all over my clothes and worse than anything this machine has been damaging many towels, linen, and clothes, the fabric is coming out with pilling, buttons are getting...Read more
ripped off, seams are be worn and starting to rip. I have had the machine for 18 months now, I had the fisher and paykel service man out to see the machine and I said this might sound stupid but this machine seems to be damaged our clothes and towels, he said "no, you not the only one, many people are experiencing the same issue, as there is a gap on the edge at the bottom of the machine between the bowl and the wide base of the agitator where items can get caught when the machine is spinning". I personally think the increase in speed during spinning to 1100 has not helped this issue either. This has caused many damaged items and due to the flaw in the machine, I sent an email with images to Fisher & Paykel about some sort of compensation for damage clothing and linen as fisher & paykel are well aware of this flaw in the machine. I didn't hear back for over a week, so I spoke with a someone from an apparently high-level investigations team and they told me they had sent me a return parcel satchel, and that I needed to send them all the damaged items as below, to them for investigation, I asked would I be getting the items back, they said NO. I asked how do I know whether you will compensate me, their response was "we are a big company we won't do that". They said they have had other situations like this and that those people sent their clothes in, I said well isn't their items enough to test then, and they said no. Damages Items: 1 x Sheridan Quilt cover (ripped at the buttons on the bottom) 1 x Sheridan Flat sheet (ripped edging) 1 x Sheridan Fitted Sheet (Ripped)Purchased in July 2021 for A$1,388.00.
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AnnSouth East Queensland, QLD
- 2 reviews
Worst machine I have ever purchased
I have always had Fisher & Paykel washing machines and always loved them {this is my 4th machine} until I got WL1068P1 10kg machine. I have dropped my usage of washing powder to almost nothing and I still get soap crud on my sheets and dark clothes. My sheets always come out of the machine tangled and almost in knots. The stains never come out even after using a stain spray, my washing never has that new washed smell and feeling. I have always cleaned my washing machine, this one takes 2 hours. I cannot adjust times or water level as everythin...Read more
g is preset. I purchased this new machine as it was larger so I could wash all my doonas and large items, but it takes so long and the items are not very clean, and always tangled I have started taking them back to the dry cleaners and they come back a lot cleaner. BAD machine and I have got it up for sale.Similar opinion? Write a review on ieatwords.com.au!
Mark DSydney, NSW
- CleanSmart WL1068P1 (10kg)
- Verified purchase
Absolutely pathetic
This machine was bought to replace a Bosch front loader that kept breaking down. This new F&P does not even come close to the results I got with the Bosch. Whites are now dull/grey. Clothes come out with dry patches, and at times still smell as they did prior to being “washed”. I have tried everything from changing detergents, using less and more detergent, different wash options, switching off the high efficiency mode, you name it. Called the tech to come and look at it and they say nothing is wrong with it and to use even less detergent...if ...Read more
I use any less, I may as well not even wash the clothes. Had this for just under 2 months and want my money back! If there is nothing wrong with this machine, then I don’t want it as it is a perfectly working piece of crap.Purchased in February 2021 for A$1,350.00.
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TomGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
OVERALL AN EXCELLENT WASHING MACHINE 4 STAR RATING OUT OF 5 IF ONLY IT HAD A LINT FILTER
After owning a Top of the Range Fisher and Paykel washing machine for 15 years and it has been used daily it finally was cost prohibited to be repaired. I did some extensive research as I usually do before committing to buying another washing machine but wanted to stay with Fisher and Paykel due to my previous experience with their product, excellent reputation and build quality.
l was surprised to see all these negative reviews on the Top of the Range Fisher and Paykel CleanSmart washing machine?
Why was their ‘Top of the Range’ CleanSmart Top...Read more
Purchased in June 2021 at The Good Guys Online store for A$1,299.00.
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Ash
- 10 reviews
- CleanSmart WL1068P1 (10kg)
- Verified purchase
Huge and efficient
With 4 boys, I have constant washing, and with the size, I can get so much done in one load it is almost ridiculous, I can even fit 2 winter blankets in at one time! The controls are great, large to see, easy to understand, modes for everything you could think of from blanket washing to delicates and everything between, and easy to access places for each detergent, soak agent and fabric softener. Also has a digital timer to tell you exactly how long is left. Washes very well and haven't had a problem with it.
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Kitty Kat
- 2 reviews
Worst Washing Machine I’ve ever owned
Purchased this washer for its size and energy rating. What a waste of time, the so called eco functions don’t wash your clothes at all. The clothes come out just as dirty as when they went in even with the smallest loads. The only way to get them partially clean is to use the sheet cycle, which defeats the purpose of the energy rating as it uses a heap more water and still doesn’t get the clothes completely clean. They company should be sued for false advertising. Never again will I purchase a Fisher & Payless washer or dryer. They should stick to fridges
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CarbarandmarNSW, 2560
- 5 reviews
- 1 like
Best on the market
This has to be the largest washing machine I have used. It doesn't have an agitator, meaning I can place more in the bowl for a better clean and less tangles. It's large enough to wash the biggest of doonas.. it's wells rating is one of the highest and uses less water than our 8kg washer that we had for 10 years. I recommended a friend to buy one and she's happy that she bought it.
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Find out how Fisher & Paykel CleanSmart WL1068P1 (10kg) compares to other Top Loading Washing Machines
Know better, choose better.
Busy mumSouthwest, VIC
- 2 reviews
- 7 likes
- CleanSmart WL1068P1 (10kg)
- Verified purchase
Not Good at all, half of my clothes don’t get cleaned
**Updated below on 30 OCT 2018
-even more unhappy now
I’ve had this machine for 4 days, we live on a farm and are a family of 6. Salesman told me this was top of range machine in store. Well not happy with it at all, the water doesn’t even cover half of the clothes when washing. Not good at all cleaning really dirty farm clothes, I dual washed them twice and still no good! I also have noticed the clothes that don’t get submerged end up with lint all over them too. I’m a big sorter of clothes and have been washing for over 20 years. I can’t...Read more
understanding how clothes can wash in a top loader without water covering them. Then also have noticed the out of balance beeps came on so I took clothes out and finished the cycle empty, got home three hours later and still beeping out of balance even with nothing in it. I’m hoping my machine is faulty and this is not how they’ve been designed?? Only positive is the cycle times are really good, quick cycle is 35 min and the regular is 55 min with full load but again clothes aren't coming out washed properly. I loved my old f&p intuitive top loader, it was amazing with washing the clothes and everything always came out like new. I’m still waiting to hear back from store, but not happy I've spent $1250 on it and it’s not doing what it’s designed for. Not sure now if I should go for a front loader? Also if you don’t have dirty clothes this machine may suit you but def not suited for a grubby household. **Update On My Review:: 30/0ct/2018Similar opinion? Write a review on ieatwords.com.au!
Lak
- 2 reviews
Hate it
Wish I had never bought it. It has a water sensor that means the water never ever covers the clothes. Hence the clothes never clean properly. Clothes are always covered in fluff and when I rang the service dept about this I was fobbed off by them saying I didn't clean the machine out often enough. Even cleaning the machine as they instructed didn't make any difference. Last week I put 4 sheets in and they ended up with three of them in a big tangle and the fourth was covering them all and it looked like a tyre cover. The 3 sheets were no...Read more
t properly wet and so were still grubby. All I can say is that I wish F&P still had the old agitator washing machines. My old Gentle Annie lasted over 20 years and the only thing that had to be replaced in that time was some rubber thing underneath. I only got rid of it because I was building a new house and thought that my appliances should be new as well.Similar opinion? Write a review on ieatwords.com.au!
Beyond disappointed! Designed by someone who has never used a washing machine!
This is by far the worst washer I have ever had. Slow, inefficient, maddening, You can't adjust the water level. The clothes are mostly out of the water. I have started to sometimes bucket in more water when I can open the lid! It has no agitator and hardly any water and a tumbling on itself action where sheets and clothes are twisted into clumps entwined together and have to be priced apart, coming out completely crumpled. They dry that way still crumpled. The lack of water and tumbling action often sets off the unbalanced beeper. Ironing ...Read more
out the creases in shirts is an impossibility, even with dampening down clothes.. It is slow the heavy cycle for quilts fills up with hot water and then soaks! . I turned machine off and on to open the lid. My quilt had run red. There is hardly any water how can it rinse properly. I paid $1,099! I am going back to the shop today. They have been very understanding. My problems were not news to them! Obviously I am not the first to complain.Similar opinion? Write a review on ieatwords.com.au!
Simply just does not wash
Bought this machine 5 mth's ago. My sheets were coming out with dry patches. Tried every cycle then called the technician as I'm having to add 20L's+ water to the load manually. Tech says nothing wrong with it though he manually delved his arm in to move the washing around-antiquated! Don't buy it as the pulsating mechanism can't move 8kgs around let alone 10kg as supposed to.
Well......10hrs after posting this I got an email from F&P offering to refund it. Now to get a machine that washes.
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jjjzzrDarwin, Northern Territory
- 6 reviews
Most hate-full product I have ever purchased
Not enough water to wash or rinse. Yes, I have read the engineers opinions that this has been designed to use water like a front loader. But it does not work here. some times there are dry spots where the water never even touches the clothes.
The rinse is a particular problem as you need water to remove the detergent from the washed clothes. My itchy crotch and stomach is testimony to the fact that the rinse was not thorough. AND yes, I am using LESS than the recommended amount of top loader low suds detergent.
Constantly out of balance. Th...Read more
ere has been one wash in the past 12, one only, that completed without several attempts at balancing. Too frustrating to use. An example is:........it is out of balance......so I select the rinse with the no spin option...and the first thing this $%%^ng machine does is try to spin before it fills with water. I purchased this machine on the strength of the previous model, the GW712. Great machine. HAd it for 10 years. Replaced two water pumps in that time. Sorry that the gearbox had finally wore out.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
cherylasked
what do you do about the lint problem, have cleaned the bowl numerous times, still lint all over everything. they tell me there is no lint filter in this machine.
1 answer
When I use a washer, I sort the cloths by material and color in advance. I do not mix them to avoid lint problem. Anyway I will choose a lint filter equiped washer next time .
Jo Pasked
The wash boost is filling NT with water during the cycle and it’s leaking out of the machine. I have cleaned the wash boost section and the inlet but I can’t find anywhere else to clean and it’s still leaking.
No answers
Resilauasked
my machine is cant drain out,,,,how i can solve it?
No answers
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