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65 questions from our users

rima h.
rima h.asked
CleanSmart WL1068P1 (10kg)

when the washing machine started after 4.m stope and make sound and written lid .lok

No answers
Donato R.
Donato R.asked
CleanSmart WL1068P1 (10kg)

hi i have a fisher and paykel 10kg WL1068P1 and keep getting the code 40
i have pulled it apartand cant seem to work out what the problem is
It does not spin as it should (spins very very slowly)
any help would be great

No answers
Steve D.
Steve D.asked
CleanSmart WL1068P1 (10kg)

Hi not sure if there’s any point reposting the same question that didn’t get answers above but our washing machine has worked well for 4 years and now just is out of balance every wash. Doesn’t spin dry. Every time I manually rebalance it seems to add more water and time to the cycle and never finishes. I’ve checked the machine level. Seems fine. Stabiliser rods don’t seem worn. Can’t find the balance sensor anywhere. Any help would be appreciated to save a waste of a trip from a technician if the repair will be close to the same cost as a new machine



No answers
Aporosa V.
Aporosa V.asked
CleanSmart WL1068P1 (10kg)

How to fix the imbalance in the WL1068P1?

No answers
Kym D.
Kym D.asked
CleanSmart WL1068P1 (10kg)

My cleansmart machine needs new suspension, is it easy enough to do yourself?

2 answers
Marcel H.
Marcel H.

I also can’t remove the top as others have asked. Can someone please explain how?



Kym D.
Kym D.

We had a washing machine man come out and fix our suspension and he opened it from the back!

Chris Horsburgh
Chris Horsburgh asked
CleanSmart WL1068P1 (10kg)

My washing machine states over and balance when ever I do any load with very little clothes in some loads. Recent problem. Can anyone help? I have made sure the clothes are well balanced but no matter what I do it does this now every load. Help...

3 answers
Lexiegr8
Lexiegr8

This is one of the reasons I got a new one. However check your water supply either end of the pipe It might be blocked

Kym D.
Kym D.

You need to change the suspension, I had the same thing happen to mine, however I don’t know how to take the top off to do it!!

Howard
Howard

You need to undo the two screws on the side of the lid. Then push in the clear plastic tab and then slid the lid out. the steel rods that slide inside the lid is spring-loaded so maybe hold them when sliding the lid.

Myam
Myamasked
CleanSmart WL1068P1 (10kg)

My machine can spin during wash, can drain but wont spin dry. What would be the problem?

No answers
Deb
Debasked
CleanSmart WL1068P1 (10kg)

please help im doing everything right but my white quilt cover always comes out with lint all over it. I use the sheet setting.
My black work clothes come out with white marks on them. I only use liquid detergent and no fabric softer ever.

2 answers
Mel
Mel

Hi Deb did you find out why you have lint all over white clothes and white marks on dark clothes. I have the same problem.

Deb
Deb

Yes I did it was washing powder. Only ever use liquid now and no problems. Try liquid and see how you go.

Janice Lewis
Janice Lewisasked
CleanSmart WL1068P1 (10kg)

Hi
My washing machine shows too ful and A dr
Thanks for your time

No answers
Kate
Kateasked
CleanSmart WL1068P1 (10kg)

I’m having similar issues to the ones already listed here: water level doesn’t cover clothes: clothes coming out unclean & not fresh smelling: sheets come out covered in lint: I purchased this machine brand new @ around $1500 & not sure what to do. I’ve read the manual & am doing all the right things & using the correct top loader washing liquid. I’m at my wits end as I’m having to wash things at least twice. Help, where do I start

3 answers
Deb
Deb

Id like to know this too. Very frustrating

Fiona
Fiona

I have this machine as well - and HATE it !!! I have had it a couple of years now and having nearly all the same issues as listed in these reviews!! Lint over clothes, not enough water to clean loads properly. Sheets and towels getting twisted and not being washed. I now use the handwash selection for normal loads and it is using a bit more water - but I am no where near happy with this machine. Harvey Norman recommended it to us and I will never buy from them again due to this machine. It is a piece of cr@p and I am just waiting for it to die so I can replace it. Worse washing machine I have ever owned!!!

Pat wykes
Pat wykes

Yes. Same here

Russ
Russasked
CleanSmart WL1068P1 (10kg)

Hi. I have a balance issue with my clean smart 10kg washing machine. I believe it is the the rods and or the bands. Can anyone assist on how to get the top off so I can check for sure..
Cheers.

No answers
Danielle C.
Danielle C.asked
CleanSmart WL1068P1 (10kg)

I have dropped a pop rivet underneath the agitator, how do I remove agitator to get rivet out? Obviously I can't run a cycle with a piece of metal stuck in the machine
Thanks!

No answers
cheryl
cherylasked
CleanSmart WL1068P1 (10kg)

what do you do about the lint problem, have cleaned the bowl numerous times, still lint all over everything. they tell me there is no lint filter in this machine.

1 answer
Kee H.
Kee H.

When I use a washer, I sort the cloths by material and color in advance. I do not mix them to avoid lint problem. Anyway I will choose a lint filter equiped washer next time .

Jo P
Jo Pasked
CleanSmart WL1068P1 (10kg)

The wash boost is filling NT with water during the cycle and it’s leaking out of the machine. I have cleaned the wash boost section and the inlet but I can’t find anywhere else to clean and it’s still leaking.

No answers
Resilau
Resilauasked
CleanSmart WL1068P1 (10kg)

my machine is cant drain out,,,,how i can solve it?

No answers
harry
harryasked
CleanSmart WL1068P1 (10kg)

Hi we have a WL1068P1 washing machine. It keeps showing out of balance as soon as the pump out cycle ends and the spin is about to start. Also when cycle shows time to go it extends cycle time . From 31 minutes to go to 35 minutes to go. Machine is level and not bouncing or vibrating. Only 2.5 years old. Push bowl down and it settles quickly. I have reset machine to factory default as per instructions.
Cannot see if unit has out of balance switch or is this in the PCB ?
Regards Harry

2 answers
Alayne
Alayne

I tossed my machine out. I got so fed up with it and I bought an AEG which I am very happy with

harry
harry

Just spoke with F & P and couldn’t be happier. They are honouring the warranty and sending a technician around to fix the machine
Regards Harry

kick in it G.
kick in it G.asked
CleanSmart WL1068P1 (10kg)

Does this model have bowl straps

2 answers
Alayne
Alayne

I've gone through the manual and there is no reference to bowl straps

joy
joy

Wow. I am 69 and never heard of Bowl straps. I never needed any such thing. lol This should tell you that F & P know this machine goes out of balance. The trouble with this machine is that it is bigger in diameter and shallow compared to normal depth to other machines I have had. It has no filters, No water level button which i missed. The no filter and big diameter should have sent alarm bells. I have to wash everything on Bulk wash to get enough water to wash the clothes. They have put a front load machine into a top load which you cannot do unless you have water level button. These stupid water saver machines are useless. Other machines have a water level button to over ride the mind the machine. for 1300.00 biggest waste of money. if lived closer I would give it to you for 500.00. the other problem with this machine and others, the motors are not seperate to the drums like good old days. I find more noise . the inside of this machine is different to other machines with no agitator. Has raised bit in the middle and is so rough on the clothes. Clothes come out looking like rages as well. First time i have purchased a F&P never again. also never buy from Good Guys. they do not back their product.. Hope this helps. do not wasted your money. I would look at LG

Doreen krahe
Doreen kraheasked
CleanSmart WL1068P1 (10kg)

Purchased f/P 10 top loader C/Smod. WL1068P june 19. The water level for all cycles not suffucient causing unbalanfed loads very dissapointed with this product. Any remedies please?

2 answers
Juci
Juci

Yes buy something made in germany

Juci
Juci

I have a Fisher and Paykel clean smart 8kg from July 2007.I never had any problem.Just 10 days ago started
OUT of balance and not spinning.When I turn spin starts and after 2minutes stops and again out of balance.
Worked for nearly 13 years because was made in New Zealand.

Scott D
Scott Dasked
CleanSmart WL1068P1 (10kg)

When my machine is off and not running it slowly leaks water into the bowl. I have found the leak. It is coming from near the spray water at the top of the bowl directly underneath the control panel. It is coming from a round rubber Gromit about the size of a 20 cent piece. The gromit looks as though it is designed to pass water build up. How do I fix this leak?

No answers
James
Jamesasked
CleanSmart WL1068P1 (10kg)

My Fisher & Paykel CleanSmart WL1068P1 having trouble spinning out water

No answers
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