Read also:
asus zenbook ux305 bing lee ryobi 190cc subaru 4 stroke lawn mower infa secure grandeur vera review mortgage ezy home loan rates bosch hydropower 10h won t light best salt water chlorinator reviews australia kmart memory foam pillow review victa 16" ultralite cut and catch lawn mowerFitMyCar (page 2 of 20)
Reviewer Photos & Videos
got wrong dash mat - terrible customer service
Ordered a dash mat for my car
was sent incorrect one
emailed several times
told to send photos - but email bounced - finally worked out image was too big... app dd not advise this
rang customer service got run around so asked to speak to supervisor
was flattly refused
after insisting woman said they will call back in 10 minutes.
its now one and a half days later.
so i called again - at least his time i got someone who tried to help.
...Read more
Similar opinion? Write a review on ieatwords.com.au!
Claudia K.Perth, WA
Delays!
Took 3 weeks for dash mat to arrive and over a month for the floor mats, which I had to email them asking where the other half of my order is. Dash mat fits my 2011 Grand Vitara alright but some of the holes are misaligned.
Similar opinion? Write a review on ieatwords.com.au!
Dash mat
Ordered dash mat for my subaru, the order went fine, arrived when they said it would, workmanship poor, appeared not to be finished. For a piece of carpet $69 way to much. Stop ripping off the consumers Australia, it’s why people shop online especially overseas. To expensive to send back.
Similar opinion? Write a review on ieatwords.com.au!
Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops
Know better, choose better.
Chris UndyHobart, TAS
- 2 reviews
Excellent
The experience of selecting, ordering, receiving and corresponding was first rate on all points. Thank you.
I recommend this company and experience to any prospective buyer, I was much relieved to find this outfit.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect fit!!
I drive at 2006 Toyota Solara convertible, red of course. I love my car. Seriously - I LOVE my car! My mats were so worn that the driver's side had a hole in it. Since my car is so old, I was unable to find replacement mats at any store or dealer. The mats were easy to order and they are a perfect fit. There was a slight delay as there was a backlog in production. I emailed customer service and Bernadette kept me up to date every step of the way. She was awesome!! Thank you so much for a great product and super customer service. I'll recommend FitMyCar to everyone!!
Similar opinion? Write a review on ieatwords.com.au!
Good fit and quality for reasonable cost
Ordered on 9th Jan with confirmation of delivery within 5-7 days
On 17th emailed that production was low on stock and now scheduled for dispatch 30th Jan
After follow up and contact with Elyssa, the floor mats arrived on 11th Feb
Understanding that after Xmas break all might take a bit to get into gear.
The comms with Elyssa has been prompt and full marks for her effort.
Similar opinion? Write a review on ieatwords.com.au!
FANTASTIC PRODUCT
> We are absolutely stoked with the set of mats. They arrived today.
> Great price, great product, great fit and great service. Our CX5 arrived without mats and we are delighted with the set FitMyCar sent to us. Many Thanks :)
Similar opinion? Write a review on ieatwords.com.au!
ABC67Perth, WA
- 19 reviews
Delay Delay and no response
Bought a set of floormats & cargo mat for a brand new car on 14/01, ordered confirmed to be delivered 5-9 working days. Easy ordering process, however that is where service and service delivery end. On 17/01 was sent another email, confirming my order was being sent 31/01 by Express. Order arrived 19 business days after original order, more than double stated time, with parts missing. Followed them up several times and they never responded. Got hold of them after waiting on hold 15 minutes to a call centre in Manila, Philippines. Told they "pro...Read more
mise" to send missing parts in 3-5 business days-Not holding my breath. Worst than that I made another order on 22/01, supposed to be delivered in 5-9 working days, 13 days gone now, no sign of it, no contact, no update NO NOTHING. Beware, FIT MY CAR do not deliver according to times and are almost impossible to get a response from them. Found another company, who actually do what they say. You have been warned.......Similar opinion? Write a review on ieatwords.com.au!
Mal HGreater Melbourne (Outer), VIC
Exactly as described, with prompt despatch and delivery. Absolutely thrilled with the product.
Rang and spoke with a customer service person as I prefer to speak with a person not a computer. This person advised me about the product I required, and was very helpful.
Similar opinion? Write a review on ieatwords.com.au!
Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops
Know better, choose better.
unhappycustomerSouth East Queensland, QLD
Worst Customer Service! All Round Terrible Experience!
Finally received my order today, 2 months after purchase. I told I would recieve a "gift" as an apology for having to wait so long. If the "gift" was bent and unusable mats then you well and truly delievered. Hands down worst experience. Worst company to deal with. Terrible customer service.
Similar opinion? Write a review on ieatwords.com.au!
anybrisbane
- 2 reviews
tool kit car cleaning
what a joke absolute waste of money received the kit no chamois and the rest of the items are just rubbish and you can get cheaper and better products at your auto parts store items were sent in a box twice the size of the kit with no package material
Similar opinion? Write a review on ieatwords.com.au!
GilbertAdelaide
- 2 reviews
Great product
Ordered through website as by far best price.
Small delay due to my car being not in the normal popular range.communication by email was good and dash mat quality and fit very good and sent by express post.
Similar opinion? Write a review on ieatwords.com.au!
Alec F.South East Queensland, QLD
- 9 reviews
- Verified customer
Give it a wide birth
The good:
- car mats arrived
- good fit and quality
The bad:
- promised delivery within 7 - 9 days
- arrived over 5 weeks later
- no communication whatsoever...Read more
Similar opinion? Write a review on ieatwords.com.au!
Hyundai dashmatGreater Melbourne (Outer), VIC
Hyundai dashmat.
I mistakenly ordered the wrong dashmat. Staff were very friendly and helpful. I had to pay to have it returned which was as it should be as it was my mistake. I received the correct one in a matter of days. Very Very good service and excellent staff.
Similar opinion? Write a review on ieatwords.com.au!
Wrong dash mat.
Ordered a dash mat for a sedan and got one for a hatchback. Good one!!! The Website obviously not working properly. They wouldn't even cover the return freight. Never buy again.
Similar opinion? Write a review on ieatwords.com.au!
Find out how FitMyCar compares to other Vehicle Accessories, Parts & Tyre Shops
Know better, choose better.
Kathy
- 2 reviews
Terrible Service!
I did research on the company and read many positive reviews and therefore decided to placed an order for a car cover. The expected postage time was 5 days. After several days I was yet to receive information on a tracking number or even if the item had been shipped. I left 4 emails through the website but they all came back with automatic replies saying my package was being packed and posted ( this occurred aver a 2 week period!) I called the number and the operator advised me that they ran out of stock and need to ordered more. I did end up getting my car cover (which I have yet to open) after about 3 weeks with little customer support whatsoever. Do not recommend and will probably not order from this company again.
Similar opinion? Write a review on ieatwords.com.au!
Shayne HHobart, TAS
Vw Amarok Bedrock floor liners
Searching for my car mats was really easy by 'searching by car' option. I ordered the Bedrock liners after Christmas. I ordered on the 8th of January and received the mats on the 20th of January.
After one email in January I received a apologetic response a few days later explaining how they have experienced a huge increase in orders and that production time was slow and that my mats would be delivered through express post as soon as they were ready.
I got in contact with them though the 'email us' link on the website.
The Bedrock liners fitted like a glove. I'm really impressed. They are of outstanding quality and design. Awesome job. Well done.
Similar opinion? Write a review on ieatwords.com.au!
Hilux carpets
I am always a bit dubious about buying from ads in facebook but these guys are the real deal. Excellent quality carpets for my new Hilux, easy to navigate website, prompt service even over Christmas/ New Year and MADE IN AUSTRALIA, even better. Cheers.
Similar opinion? Write a review on ieatwords.com.au!
sarah m.Goulburn Valley, VIC
Great product. Website easy to navigate.
Searching for my car mats was really easy by 'searching by car' option. I ordered really close to Christmas so a wait was understandable. I ordered on the 23rd of December, and received the mats on the 16th of January.
After one email on the 9th of Jan, with a prompt response the next day, they explained how they have experienced a huge increase in orders and that production time was slow this time of year (understandably), and that my mats would be delivered through express as soon as they were ready.
I got in contact with them though the '...Read more
Similar opinion? Write a review on ieatwords.com.au!
Wilfred vVic, 3199
- 15 reviews
Quality and a perfect fit
The mats arrived quickly, simple fit and precisely the right dimensions. The mats feel quality with good thickness. They fit in so well you can barely tell they are there
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Jeffasked
How do I track my order # us18948450?
1 answer
Why am I writing an answer? Just want to know when my car mats will ship. Order number end in SO not 50.
Ken Parryasked
My order number is AU181348SO Ordered on 22nd January .Could you please let me know expected delivery date Kind Regards Ken Parry
No answers
Pieter007asked
My Nissan Navara rear mats don’t fit, now I’m having problems communicating with you guys as I’m not getting a reply to my emails, what would you like me to do in regards to not receiving email replies ???
No answers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.