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Reviewer Photos & Videos
You won’t be hungry or disappointed
Been on a few programs but I love that they have a vegan option which is delicious staff are very helpful
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Worth going back for!
I previously used 5.4 and stopped because I was having trouble keeping up with the program. Since they have revised their food options and payment/deliver options I've found them easy to use and really delicious! I currently order the vegan meals and found the taste great and quality even better. I am really glad I went back to tey them again.
1 comment
Admin A.FivePointFour
Hi Katep, thank you so much for your feedback. Welcome back on board :) We love hearing from our customers and their feedback so we can grow and improve the service to suits their wants and needs. If ... Read more
you need any help with your account please give our friendly team a call on 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
JaniceAlexandria
Great delivery service and excellent food
I find the food very filling (low carb women's meals) - my sweet tooth cravings have been curbed also (BIG bonus). I really love that my food is delivered to my area very early Sat a.m. so that when I get up in the morning I just have to bring it inside and put it away. I lead an extremely busy life with a busy job and an elderly parent who requires a lot of my time, so the meals fit perfectly into my present lifestyle.
1 comment
Admin A.FivePointFour
Hi Janice, thank you so much for your feedback :) We're pleased to hear the meals have provided an easy option to eat healthy in your busy lifestyle. Thank you for being apart of the 5.4 family. If th... Read more
ere is anything we can assist with or you would like to place an order, please contact the team on 1300 343 656 or email [email protected]
Similar opinion? Write a review on ieatwords.com.au!
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Iritz
- 6 reviews
- 6 likes
- Verified customer
Excellent food, Excellent customer services
I have now tried all vegan meals and all of them are really tasty. The only one I didn't like it is the tofu one, but that's because I don't like tofu.
I had a little issue with my delivery (broken lid of one of the meals) but the team contacted me in less than half day after I sending an email and sorted it out for me.
I am gluten and lactose intolerant and vegetarian and it is hard to find meals that attend to my needs and is tasty. This is already my second time ordering and we also placed an order for my husband as well.
1 comment
Admin A.FivePointFour
Hi Iritz, we are really pleased you are loving the Vegan meals. Thank you for being apart of the 5.4 fam. If there is anything that the team can assist with or if you would like to place another order... Read more
please contact the team on 1300 343 656 or [email protected] :)Similar opinion? Write a review on ieatwords.com.au!
MikeSydney
"okay"...I guess??
It's a great idea and the delivery service works well for those who just don't have the time to prepare a keto diet. However, the quality of the food is sub-par when comparing it to others in the market ("A Life Plus" for example)
Bland ingredients, especially the vegetables.
I can only describe the meals as an extremely watery version of airline food. There's so much water it's beyond belief!
The lack of choice / customisation in the meal selections should be noted on their site as well, so as to identify this to people who don't eat s...Read more
pecific meats / food. I will also say that I had problems cancelling my order due to not being impressed, and yet money was still taken from my account. When attempts to call were made, my response was always "we will deal with that tomorrow...". Not happy... But here's the reason why I won't give them less than 3 stars...3 comments
Admin A.FivePointFour
Hi Mike, we appreciate your feedback. We are sorry to hear you didn't enjoy the meals, while we have hundreds of customers who love the meals and the ability to customise what they receive we do under... Read more
stand that taste is a very personal thing. Sorry that there were issues with your account, is there anything that we can still assist with? If there is anything that we can further assist with please contact our team on 1300 343 656 or email [email protected]Hi,
I appreciate your response. I'm grateful for at least trying your service out. I do like the fact that it works, that I can confirm, but now that I have been using another service for the past 2 ... Read more
weeks, I would like to update the following statements:Admin A.FivePointFour
Hi Mike, we appreciate your feedback. This has been passed onto the team.
Similar opinion? Write a review on ieatwords.com.au!
Foods decent company bad
The food is good but 5.4 really only care about your money and how many regular orders you make. They can’t fix their delivery issues and have difficulty keeping staff in their contact centre. Whenever I call up (about my delivery issues) I speak with someone different, maybe their staff leave because they treat them like crap. Don’t know if that’s the case but from the dealings I’ve had with them I’d say they probably don’t give a damn about their employees because they don’t care about customer satisfaction that’s for sure. Give them a go but lower your expectations.
1 comment
Admin A.FivePointFour
Hi Chris, thank you for sharing your feedback we are sorry to hear that you feel this way. This is certainly not the case at all and value each and everyone of our customers. Was there any particular ... Read more
issue that we can assist with? We would like the opportunity to rectify and issues. We would love to have a chat, please send us your phone number in a private chat and we will get one of our friendly agents to give you a call or alternatively you can call through on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
Disappointed
I also had wanted this food to be nice, but after eating about 6 meals I was disappointed that the chicken meals were dry and chewy, the flavours were the same each dish, and very watery. The vegetables look dismal and I really did not enjoy eating the majority of the meals. I will keep eating the rest of the 20 meals but try to add something to them to make them more palatable, which I really didn't want to have to do! It's a fantastic idea to do low carb low sugar meals but the logistics of it make it hard to work properly in reality. I won't be getting more as I just can't justify it for the price.
1 comment
Admin A.FivePointFour
Hi Steph, thank you for sharing your feedback, we are really sorry to hear you haven't been enjoying the meals, this certainly not the usual feedback we receive. In terms of the extra water and drynes... Read more
s of the chicken, just want to double check that you are stirring the meal thoroughly in between heating as this process usually helps to absorb the water and prevent dryness. If there is anything that the team can assist with please let us know. Our contact number is 1300 343 656 or grab us on email at [email protected]Similar opinion? Write a review on ieatwords.com.au!
Fantastic Option for Time Poor People
I've been a 5.4 customer for some time now and recommend it to everyone that complain they eat too much take away or don't have the time to cook there own meals. I started doing these as a strict diet for health goals but then quickly realized that it also saves me time and money.
Customer Care is always easy to deal with never had an issue when I've called up to get extra food or delay an order if I need to go away.
1 comment
Admin A.FivePointFour
Hey Matt C, thank you so much for recommending us. We are always very grateful of any referrals we get :) It's awesome to hear the plan has saved you some time and money.Thank you for being apart of t... Read more
he 5.4 fam. If there is anything we can assist with or if you need a hand with your orders please give us a call on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
Ben CMelbourne
- 3 reviews
- 2 likes
Asbsolutely dreadful - bland, cheap ingredients and lack of variety.
Had high hopes for this program however I can see that I have had the same issues as previous reviewers....
1. They all taste the same. All the tomato sauce based meals taste the same.
2. The side vegetables lack any variety. I seriously cannot look at another green bean again never mind eat another one.
3. Bland bland bland! The pictures show a decent amount of sauce but once you pour off the 100ish ml of water you're left with pieces of chicken with hardly any sauce or spice.
4. The protein is very low quality - some pieces are very larg...Read more
1 comment
Admin A.FivePointFour
Hi Ben C, we are truly sorry to hear this. This is certainly not the usual experience with 5.4. We use nothing but the highest quality of beef and chicken sourced from local farms and have a variety o... Read more
f all different meals. We do understand that taste is a very personal thing and we are sorry to hear you haven't enjoyed the meals. We would like the opportunity to have a chat and rectify any issues. Can you please PM us your best contact number and someone from our Customer Service team will be in touch or you can call us on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
Find out how FivePointFour compares to other Food Delivery Diet Programs
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Absoloutly amazing meals!
These meals have the perfect amount of food in them and taste amazing! And the program is so easy to follow. Highly recommend! Im saving so much time on cooking.
1 comment
Admin A.FivePointFour
Hi Caitlin, thank you so much for your feedback. We are happy to hear the program is easy to follow and is freeing up some extra time for you :) Thank you for being apart of the 5.4 family. If there i... Read more
s anything we can assist with please give our team a call on 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
RachellePerth
Keeps me healthy
I ordered 5.4 originally to assist with keeping my diet on track. However in addition to ensuring that I eat healthy, filling, tasty meals, it has been a great way to save money. There is no excuse for me to have to buy take away as there is always something to eat in my freezer. The meal sizes are filling and the variety means that I am never lost for choice. I recommend 5.4 for its convenience and healthy choice.
1 comment
Admin A.FivePointFour
Hey Rachelle, it's so great to hear the plan has helped you stay on track with your fitness goals :) We love that we are able to bring convenience and variety to our customers. Thank you for recommend... Read more
ing us. If there is anything we can assist with in the future please don't hesitate to give our customer service team a call on 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
ShirleyPerth
Losing weight on low carb meals
I’m very impressed with the 5.4 prepared meals and I’ve found them to be varied and flavoured. I’m eating the low carb meals and I've been consistently losing weight and not feeling hungry which makes me feel sure the right nutrients are in the meals. I don’t use a microwave, instead I heat the meals in the oven (on a china plate) which gives frozen vegetables a more crispy taste.
I’ve found the delivery punctual and I appreciate the text message to let me know the meals have arrived here. The few times I’ve rung the company, I’ve found the staff very helpful.
1 comment
Admin A.FivePointFour
Hi Shirley, we appreciate you taking the time to leave your feedback. It's so great to hear you've been successful on the plan so far :) Keep up the great work, we look forward to seeing your progress... Read more
. If there is anything we can assist with or you need help placing an order just contact our friendly customer service team on 1300 343 656 or [email protected]Similar opinion? Write a review on ieatwords.com.au!
Healthy filling low carb low fat vegan meals!
I am so impressed with the taste and quality of these convenient meals. I have tried a few competitors and I can honestly say these taste the best and offer the healthiest nutritional content. worling two jobs I just don't always get the time to cook these vegan meals have been very helpful! I like the use of tvp and lower carb mungbean noodles! Highly recommend!
1 comment
Admin A.FivePointFour
Hi Jovana, thank you so much for sharing. We are thrilled to hear our program has helped with your busy lifestyle. Thank you so much for being apart of the 5.4 fam. If there is anything we can assist ... Read more
with please get in touch with our customer service team on 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
MicAustralia
- Verified customer
Zero stars - terrible food. Never. Again.
Really wanted to love it (even like it) but it's terrible.
I was excited about receiving my first order of 5.4 (women’s & men’s meals + breakfast). Unfortunately the three meals I’ve had to date have been terrible. The meals were transferred to the freezer within the suggested timeframe and cooked as recommended. The pictures on each meal represent a delicious looking meal however that’s not the case. To give you an idea - the lamb kofta were rubbery, and tasteless, the beans were soggier than frozen beans from the supermarket, the sauce wa...Read more
s barely noticeable and the whole meal sat neatly in defrosted water. I really wanted to like 5.4 as it would save me a lot of time prepping and washing up - more of us are time poor these days so this had potential. Unfortunately I won’t be a repeat customer and I’m not sure what to do with the freezer full of meals. **I also contacted 5.4 over two weeks ago as I felt it was important to share the feedback before posting my review to allow the opportunity to improve. Disappointingly, no reply.**1 comment
Admin A.FivePointFour
Hi Mic, we appreciate you taking the time to share your feedback on the meals you tried and we are sorry to hear you didn't enjoy them. We understand that everyone has different tastes, and we will ce... Read more
rtainly pass your feedback on to our food technician because we are always looking to improve our menu. We also sincerely apologise that the service you received was not satisfactory. Your experience as a customer is paramount to us and we are sorry that this wasn’t communicated to you. We would love to have an opportunity to chat to you over the phone to understand how we missed your initial feedback so that we can implement processes to improve our service for you and others in the future. We will send you a private message so that we may rectify this issue with you.Similar opinion? Write a review on ieatwords.com.au!
MissV37AU
- 18 reviews
Lots of water and tough dry protein
I have tried nearly every meal delivery plan in Sydney and was optimistic with this one due to reviews but I am sadly disappointed. The food is bland and all taste the same. Well categories like butter chicken, curry and satay all same flavour and all so called Italian dishes taste the same. No idea what their version of Stroganoff is meant to be as I have never tasted one like it eeewwww. But due to wanting to lose a few kilos before a holiday I persevered.
As the meals are frozen I ordered 2 weeks in advance trying to save on my esky dispos...Read more
1 comment
Admin A.FivePointFour
Hi MissV37, we appreciate you taking the time to leave your feedback. We are sorry to hear you have not enjoyed the meals. We have thousands of customers on our plans who love the variety of flavours ... Read more
but we understand that taste is a very personal thing. We are surprised to hear you were not successful with weight loss while on our program. We have a goal support team available to customers who might be struggling as we always want to make sure you are getting the most out of the program.Similar opinion? Write a review on ieatwords.com.au!
Find out how FivePointFour compares to other Food Delivery Diet Programs
Know better, choose better.
Never again.
Honestly the worst decision I made was getting these meals. Frozen meals that was just tough chicken swimming in water from the steam and a side of beans once heated.
With multiple competitors five point four is really lacking in quality for their customers
Being healthy should not feel like the joy of food has been stripped from you.
Do yourself a favour and shop around before ordering five point four
It’s not worth your investment
1 comment
Admin A.FivePointFour
Hi Gab, we are so sorry to hear you didn't enjoy the meals. As the meals are frozen, there is a small amount of water that is expelled during the heating process, but if you are thoroughly stirring be... Read more
tween the heating cycles the meat and veg should absorb this excess water. We are continuing to update our menu and we have some new meals launching very soon which is very exciting. We would like to give you a call to discuss (please PM us your number if you would like a call), or if you would like to call us our number is 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
Vesna MAU
Great weight loss meals!!
Love the healthy, delicious and convenient meals from 5.4! Working from home with 2 young kids make it so easy to look after my meals and help me lose weight at same time. Highly recommend 5.4 for all those busy mums. You will love it like I do.
1 comment
Admin A.FivePointFour
Hey Vesna, thank you so much for sharing your feedback. We are so happy to hear the convenience of 5.4 has helped during your busy daily schedule. Thank you for being apart of the 5.4 fam. If there is... Read more
anything the team can assist with please don't hesitate to call us on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
SteveMelbourne
- Verified customer
Great meals, great customer service!
Great customer service, easy ordering process and great tasting meals. I opted for the Men's Low Carb meals for my needs and have been more than satisfied with the quality of the food and variety. Would absolutely recommend to anyone wanting a quality prepared meal program.
1 comment
Admin A.FivePointFour
Hi Steve :) Thanks for sharing. It's great to hear you have been loving the Men's Weight Loss plan. Thank you for being apart of the 5.4 family. We look forward to seeing your results. Please don't he... Read more
sitate to contact our Customer Service team should you need any assistance with anything. Our contact number is 1300 343 656Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect for new mums trying to lose baby weight
The food complements my work out routine without having to worry about cooking while looking after a new baby. The food is well varied and macros all includes without the worry. I started seeing results quickly. The customer service is amazing and there's is support for members trying to achieve weightloss. Got more time for my baby and for myself!
1 comment
Admin A.FivePointFour
Hi Melissa, thank you for sharing your feedback. We are so happy to hear the convenience of the meals have allowed you more time to spend with your baby, this is so great :) Keep us up to date with yo... Read more
ur fitness journey. If there is anything we can assist you with please contact us on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
TokyoJoeSydney
Bland Food
I ordered a few weeks after reading some of the reviews on the Web. If food needs to be rubbery, tasteless and bland to achieve weight loss then maybe these guys have the secret but the food is definitely more like economy class airline food on a bad day than anything I would pay for again. Of course horses for courses but would not order again. I was trying to minimise carbs which is why I chose them, but the food lacks any kind of creativity. I have to wonder whether some of the positive reviews are real. Of course each to his own and just the opinion of myself and family members who grimaced every time I opened one. And if you do not re-order you receive call after call from their call centre. Never again.
1 comment
Admin A.FivePointFour
Hi TokyoJoe, we appreciate you taking the time to share your feedback on the meals. We are sorry to hear you haven't enjoyed them. Taste is a very personal thing and while we do have thousands of cust... Read more
omers that love the meals, we also understand that they are not for everyone. As we are a small business we appreciate any feedback, we'll be sure to pass this onto our food technician as we are always looking to improve our menu. In addition if you have any meal suggestions we would love to hear them. Most of our calls to current customers are feedback calls, our customers are very important to us and we like to check in from time to time to see how you are going on the plan. If you don't wish to be contacted that's ok too, just let the team know :) If there is anything you would like cleared up just let us know and we can get someone to give you a call. Otherwise you can contact our friendly team on 1300 343 656 or email [email protected]Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Carolineasked
Do you deliver to south Australia?
1 answer
Admin A.FivePointFour
Hi Caroline, we haven't reached to South Australia just yet. As we continue to grow we will look at expanding our delivery areas. Keep and eye out on our social pages for updates on delivery areas :)
Dawn Dunstanasked
Can you please tell me the cost of the diet. I need to loose about 10 kg...have a lower back problem and need to also have physio on that. What does the diet entail for me to do?
1 answer
Admin A.FivePointFour
Hi Dawn, thank you for getting in touch. Our Weight Loss plan with breakfast provides you with all your meals for the week. You will receive 20 x main meals + 7 x egg based breakfast options. The idea is to eat every 3 - 4 hours so you would have your breakfast in the morning, a mid morning meal, late lunch and dinner. You will receive a meal plan to follow in your box of meals upon delivery. Cost is $194 + Delivery per week. To register go to , if you need a hand with the registration process please don't hesitate to call on 1300 343 656 or email [email protected]
pen606asked
I am very keen to try 5.4 however I don't eat red meat. I love chicken, fish and vegetarian options, however, correct me if I'm wrong I believe there is no choice? So if I don't like or can't eat any of the meals, I still have to pay for a meal which is inedible? (I live alone so aren't in a position to offer to someone else)
1 answer
Admin A.FivePointFour
Hi pen606. We do have a set menu at the moment and unfortunately 50% of the meals are beef dishes. At the moment, we only have the vegan plan as an alternative for you pen606. Hopefully in the future we'll have more options for you.
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Admin A.FivePointFour
Hi Bee, thank you for giving our Vegan plan a go. We are glad to hear you are loving it. Please don't hesitate to contact us on 1300 343 656 if you need help with your account or if you would like to place an order