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Reviews

4.7

213 reviews
5
(184)
4
(11)
3
(3)
2
(5)
1
(10)
  • Customer Service
    4.7 (198)
  • Job Satisfaction
    4.7 (187)
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Kate

Kate Greater Melbourne (Inner), VIC

  • Verified customer

Prompt turnaround

published

Great price point, didn’t need to leave the house, great result! Another thing off the ‘to do’ list. Would recommend this service to anyone looking for a screen repair, h



Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

Andrew

Andrew Sydney, NSW

  • Verified customer

So convenient and a fast battery replacement

published

Great service which was very fast. Really happy with the service, which was friendly, polite and professional. Happy to recommend the service to friends and family. Thank you very much.

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

Renata

Renata Greater Melbourne (Inner), VIC

  • Verified customer

Would recommend and use again in the future

published

We had a battery changed in an iphone 7. After the change, the force touch was not working properly on the screen. The technician returned to fix the problem at no extra charge. I would have given 5 star but some of the communications were a bit poor and left me not fully aware of what was happening (both for the initial job and the return to fix the screen). It was not ill meant and the final result was excellent. Very convenient to have someone come to your home.

Customer Service
Job Satisfaction
LocationMelbourne
1 comment
fix2U
Lucy R.fix2U

Hi Renata! Thank you for taking your time to leave us a wonderful review. We're glad that you find our service excellent even with a minor setback. Your feedback is important to us in our continuous effort to improve. Keep safe!

Review collected in partnership with fix2U

Phone / Computer Repair Services

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Kellie

Kellie Sydney, NSW

  • Verified customer

Perfect Service

published

Really happy with my new screen, really great service. Turned up in time, very very easy, I will definitely use again when I have phone issues.
Will recommend to friends. Thank you

Customer Service
LocationSydney

Review collected in partnership with fix2U

  • Verified customer

Great job

published

The service provider was friendly and polite. He said it would and about 10 minutes so I went and got cash and by the time I got back he was already finished. Phone screen looks perfect and the screen cover is perfect placed with no bubbles. Thanks for providing battery replacements too. Feel like I have a new phone! Thanks so much

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

  • Verified customer

brilliant

published

Great customer service. Amir was friendly and the turnaround time from booking to arrive at my home to fox my cracked phone was within 2 hours. Most impressed. Thanks so much.

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

by Technobozo

by Technobozo

  • 2 reviews
  • Verified customer

Super quick & professional

published

Booked late pm and received very prompt, professional service by mid-afternoon the next day. Very happy. Two iPhones I thought had gone to God, repaired & battery changed swiftly & without fuss. Thank-you.

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

KSO

KSOSydney, NSW

  • Verified customer

Great and easy

published

Quick communication
Good fix
Come out to the address
Might be slightly expensive. But for someone coming to the address and warranty. It’s perfect.
Got a 5 year warranty on the lcd replacement of an iPad so not sure what else could be asked for.

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

Murray Hirini

Murray HiriniPerth, WA

  • Verified customer

Not good service!

published

Not good! I had my phone fixed this week, the best day it was flickering and I couldn’t use it. I called the repairer who wasn’t interested in helping me and basically said I had to go back online and do a warranty. I felt this was so unfair as I had only Just had it repaired. I needed it for the weekend and was told that he couldn’t help. NOT HAPPY!

Customer Service
Job Satisfaction
LocationPerth

Review collected in partnership with fix2U

Phone / Computer Repair Services

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Janet

Janet Greater Melbourne (Inner), VIC

  • Verified customer

Very happy

published

So happy with the convenience that they come to you and fix it . A Very professional, fast fix in one day. Thank you very happy with the ipad. Thank you.

Customer Service
Job Satisfaction
LocationSwan Hill

Review collected in partnership with fix2U

Shirley W

Shirley WGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

A really great service!

published

My phone had a broken screen and was unusable. I thought I would have no phone for days. I could not leave my home for health reasons. So imagine my joy when I discovered Fix2U! Thank you so much for your service!

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

Laura

LauraSydney, NSW

  • 2 reviews
  • Verified customer

Quick, easy and professional

published

I found this service through Google after smashing the back glass on my iPhone XS and due to the situation with COVID, not being able to go to a repair shop. Amir was in touch with me via text soon after booking. I had to wait a couple of days due to high demand, however Amir arrived promptly at my door at the agreed time and fixed my phone in less than 30 mins. The job was done professionally and the phone looks as good as new. Payment was via bank transfer. I would highly recommend to anyone who wants a quick and professional job without leaving your home!

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

Noel

Noel Perth, WA

  • Verified customer

Efficient, punctual and great communication!

published

Tomasz did a great job with my repair. I had only organised to get the power socket repaired / replaced on my iPhone but Tomasz also was happy to replace the screen at my request even though I hadn't organised it prior. Can thoroughly recommend Fix2U.

Customer Service
Job Satisfaction
LocationPerth

Review collected in partnership with fix2U

Matthew

MatthewGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

James is a top guy

published

Kept pushing back the appointment for 3 weeks with how busy work was, James had no problem coming when I was free doing an honest and perfect job on my phone.

Really do appreciate the help.

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

Smithies

SmithiesSydney, NSW

  • 2 reviews

iPad Repair

published

Excellent service!
It was such a quick turn around and I didn't have to leave my house!
Amir was polite and got the Job done! He called once I booked to introduce himself and advise of the process!
I would recommend Fix2U to everyone!
Such a reasonable price for home service!

Customer Service
Job Satisfaction
LocationSydney
Phone / Computer Repair Services

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  • Verified customer

Great service and recommend highly.

published

Amir was polite, courteous and punctual. Couldn't fault him. No problem was too hard. Great service, and very efficient. He was also careful around covid-19 protocols, and very understanding. Already recommended to family and friends
Jim, Concord

Customer Service
Job Satisfaction
LocationSydney

Review collected in partnership with fix2U

Bobby W.

Bobby W.South East Queensland, QLD

Repair to iPhone Screen and Battery

published

I contacted Fix2U mainly due to Coronavirus left me very few options. I am glad I did as it meant I did not have to leave my house to get the repairs completed.
Sid Lung Hsiao, was the Fix2U Hero, I expected a long wait and a big charge but was most impress with their service, I was told it would be about one day to get the parts needed, Sid contacted me and after one day, booked a time that suited me and repaired the phone on our out door table.
I was very impressed with Sid's politeness and knowledge in the product.
Overall I will be using fix2U if I need any tech products repaired in future.

Albert

Albert Perth, WA

  • Verified customer

Change new battery

published

Replacements very fast, about 15 minutes and nicely done, but after sales service very bad, requested receipts (paid cash $79/-) for warranty, was not given through email (requested by roma-another tech-rep) til now, date 29-4-20, 12.49pm, more than 24 hrs, still got no reply from either of them ( thomasz and roma) their tech representatives, not sure they are legit company

Customer Service
LocationPerth
1 comment
fix2U
Lucy R.fix2U

Review collected in partnership with fix2U

  • Verified customer

Friendly helpful and fast

published

The lady who booked me in on the phone was so helpful, cheerful and personable. I highly recommend this service! The gentleman who came out was very easy to talk to happy to help the tech inept and professional. The price was amazing and the service was great! Thank you! Will use this service again and again

Customer Service
Job Satisfaction
LocationPerth

Review collected in partnership with fix2U

Kim

KimGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Very prompt

published

Was very impressed with the speed of service and professionalism of the tech, Brad. He was very mindful of being contactless during this lockdown in Victoria. We are an at risk household. Thank you.

Customer Service
Job Satisfaction
LocationMelbourne

Review collected in partnership with fix2U

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