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Reviews

3.9

15 reviews
5
(11)
4
(0)
3
(0)
2
(0)
1
(4)
  • Sender or ReceiverSender (80%) · Receiver (20%)
  • Delivery Time
    • Early (3)
    • On Time (2)
  • Delivery Arrived in Good ConditionYes (100%) · No (0%)
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Hands down the best Courier Service

published

I have been using flash couriers for a few years now and find them to be the most efficient, fast and reliable service I have used. The team at flash are truly an amazing team to work with very kind, caring and professional highly recommend.
Thanks guys.
Suzie

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Andrew Slocombe

Andrew SlocombeSydney, NSW

Friendly and reliable courier service

published

I have been using Flash for over 20 years. It’s rare these days to deal with businesses that are still family run. I would use Flash Couriers on a weekly basis and over time have got to know them very well. You can genuinely feel that they do care about what they do. They are friendly but most importantly for our business they are very reliable. I honestly can’t remember if we have ever had any incidents with our deliveries. I receive phone calls on a weekly basis from other couriers mostly larger multi national companies looking for our business - I tell them we only use Flash Couriers and you are wasting your time!



Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Best courier service I’ve dealt with by far!

published

Very reliable, prompt service.
The best customer service and are easy to communicate with and quick to respond to any queries.
Very happy with this service. Would recommend to anyone!
Thank you!

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Could not function without them!

published

We're an Events Agency and require courier service every day, Flash are our number one go to supplier! Will drop anything to help up, always polite and friendly to work with. Competitive prices. Always looking out for us as a client. The Best!

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
Mavis G.

Mavis G.Sydney, NSW

Flash Couriers - above and beyond!

published

I've recommended and used Flash Couriers with every company I've worked for - now going on 22 years. I would highly recommend them. The best company to deal with in terms of customer and quality of service. The operators and drivers always go above and beyond to make sure deliveries are made safely and on time when possible.

Love the whole team, they treat their clients like family! Can't talk about them highly enough!

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic

Simply The Best !!

published

Flash are simply the best. i have used them for nearly 9 years they have NEVER lost a parcel and have always delivered on time. I don't have one bad thing to say about this group. The only thing I can tell you that if you want a company that will look after you change to Flash Couriers. I will never change from them .. ...

Sender or ReceiverSender

Terrible customer service

published

I booked online and wrote that it was a PO box that I needed delivered to. The courier came and picked up the items with no issues but then brought them back and said that Flash Couriers do not deliver to PO boxes.

Why they didn't inform me about that prior to picking it up, I will never know.

I received an invoice from them still charging us for the delivery - even though we had to pay someone else to deliver it there.

When I called to ask why we were still being charged for a delivery that was never made, I was treated very rudely.

Will never use flash couriers again and I do not recommend them at all.

Sender or ReceiverSender
BRK

BRKSydney

  • 2 reviews
  • Verified customer

Great Company, great people

published

Have been using Flash Couriers for about 10 years, and would not think of changing to another service. All couriers seem to have bad days, but we have never had a lost job or undue delay that I can remember. Have been using couriers in my service business for 40 years, and would change every few years looking for a better service. Has not been necessary since using Flash. Prices are good, which is an extra bonus. Also impressed that it is a family business, and when needed to help, the whole family jumps in to help. Only hesitation in making this recommendation is that they might become too busy, but as I am retiring in a couple of years am prepared to make this recommendation.

Sender or ReceiverSender

wonderful company

published

I was shocked to see any bad reviews.
I have used Flash for 15 years and companies I previously worked for used them also.
They look after all my domestic, interstate and overseas deliveries.
Always helpful,friendly and efficient.
Never has a parcel been damaged or lost.

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Amazing company!

published

I couldn't recommend Flash Couriers highly enough! They are a small family run business who bend over backwards for their clients. I'm so thankful we came across them after using mail call. The staff is so friendly and always willing to help with any situation we have :)

These guys are great - wouldn't use anyone else

published

Are the bad reviews here written by competitors? Flash came recommended to me 5 years ago when I started my business, by another small business owner. The fact that they are family owned & run means they actually give a damn about providing excellent service, & have consistently done so for myself & my customers. I am regularly approached by competitors & turn them away. Great people, great service. Highly recommended.

Worst Courier Service ever

published

I run a small business based in Sydney and their service has been consistently bad (rude, not on time and expensive) so I have been thinking to change to another courier in the new year.

During my busy Christmas trade, one of the parcels was never delivered to our client even though they have charged for this job and now they've lost my parcel. When I enquired, their (owner and financial controller) were defensive and advised it is simply not their responsibility and will not work towards resolving it at all.

Thanks for nothing Flash courier, I've now lost my $825 order because of your incompetency.

Dodgy!!!

published

The customer service are rude, Their drivers are unprofessional who make smart [censored word removed] comments if they have to wait for a signature due to attending my companies customers. I spoke to one driver who complains that they cheat drivers of pay and denies any goods sent with them by mistake so it would be a loss for my company.
Consistent in unprofessionalism.

Extremely Reliable Courier Company

published

An absolutely amazing courier company. They always bend over backwards for all my courier needs, with no questions asked. The prices are very competative and have never had any price increases since starting with them over 10 years ago. You will definately not go wrong with sending all your work with them.
Inexpensive, reliable, fast

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Terrible

published

Avoid Flash couriers. Not only could they not get thier IT system to send an email to the correct address despite asking for six months. They also lost half a delivery of ours and claimed they were not responsible - did not make any attempt to rectify the situation at all. Avoid them, they are cheap and nasty - you get what you pay for. Any positive reviews must be by people in the company.
Easy to become a customer
Expensive if going out of Sydney
No capability to give online quotes for anything going out of Sydney
Extremely poor customer service

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