I paid for the extra support package (Premium) and was still unable to get any assistance. I am unable to do anything even though my flights have been cancelled by the airline. I get unhelpful emails. The flight companies say to contact my third party supplier and FlightNetwork say to contact the Flight company directly! Seriously! This pandemic will defiantly shake up the dodgy travel companies!

I purchased ticket on 15/03/2020. Booking No: Brisbane - Changchun L9TQZV, Order number: L3R4IG.
The flight is on 26/03/2020. My flight was canceled by Singapore airline. I called Fligh Network everyday from 17/03/2020
until 26/03/2020. Very hard to call through and after I call through, they keep saying can't find my booking number. Nobody care and nobody help me. $1700 stolen by Flight Network!

Not only did I spend hours on phone to cancel, I was told that the only way to do that was via email. 3 emails later, no response, spent more hours calling. Told they would cancel but I had to pay the Flight Network fee of $100 Canadian per person because I am cancelling. They are not waiving fees during the global crisis where all travel is basically locked down. Incredible how they are profiting during this crisis. Will never use them again.

Within matter of a few minutes was able to find a good flight deal and book it. Not only did I save money as well as time in searching and booking a flight half-way around the world! Will use FlightNetwork again in the future

I have booked my flight and the process was easy. Immediately received a confirmation email following with the e-ticket. Did not pay extra for anything. Thank you for the service. Waiting for the refund!

Booked a domestic flight within Australia. I found this to be the easiest and best value site that I tried. Costs and payments were very transparent. I’m happy with the process so far.

Simple and fast booking on line completed for one-way trip US to Canada. E-tickets came in by email within an hour of booking. Application has many questions for add-ons. Too bad pre-boarding is not free. This would have simplified my life...

Mme Aurora is very efficient.
She Took care of my case.
She explained and understand the situation. I received an e-mail with all the explanations .
I recommended FlightNetwork to all my family and friends.

Flexible and reliable website. Good price/value Comparing with other travel portals - trips showed sorted out by duration and price, it’s making trip decisions faster and with less clicking - well recommended!!

I have always booked my trips with them. Service is excellent online and by telephone. Rates are always fair and system is easy to follow when searching info online. Highly recommend this company.

Signed up for the site and it also remembered where it entered from the third party site Google flights and just entered the data accordingly. Thought they were going to ask for a passport might be best if they do some preliminary work there

They young lady was so nice!! Can’t forget efficient. When our called dropped she called me back right away!!! She was excellent. It won’t let me post unless I have 30 words.

First I checked google flights, all taxes and fees in. Booked on FlightNetwork, never added any of their numerous add-ons (insurance, airport help, seating fees, etc) with $250 higher. Where did the extra $250+ come from? I immediately called and they mentioned that its on website where they hide the cost ....so cancel the seats fees

I will make sure to write in social media about this

Got a flight on line to ski Utah - good deal. By mistake hit the cancellation insurance button which resulted in $250 add'l cost to a 500 $ ticket.
Called the Mississauga line for Flight Network, got a guy named Spencer : he very quickly and professionaly adjusted the price . Done . Good work. Thanks.
George

First I checked google flights, saw a flight for $1541, all taxes and fees in. Booked on FlightNetwork, never added any of their numerous add-ons (insurance, airport help, seating fees, etc) and the final price was $2002. Where did the extra $450+ come from? I immediately called and they cancelled my booking but when I asked why the cost increase their only response was "we don't control the costs of the flights"

Would put a negative score if I could.
Booked a return ticket through their website, when I called them to change the date of my return, they quoted $800!!!
They changed the cost of the ticket change fee every time I called despite confirming directly with the airline it was only $250, they wanted to charge me first $350 then $400!
I also tried 2 different dates, which were showing a $300 fare difference on their website, but it was still $800 to change it.
Ended up booking a whole new ticket for the same flight for less.
Would never use again nor recommend to anyone!