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Reviews

3.1

70 reviews
5
(20)
4
(10)
3
(10)
2
(14)
1
(16)
  • Value for Money
    2.8 (8)
  • Product Quality
    3.5 (8)
  • Return Claim MadeYes (1) · No (7)
  • Customer Service
    3.9 (7)
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Love the South Aussies

published

Always so much great value for money.. and their meat and veg is always the freshest and most readily available.. if there's something out of stock, they track it down and follow it up and let you know when they have it.. AMAZING!!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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judy

judyAdelaide

  • 14 reviews

better control of peoples behaviour

published

digusted by the behaviour of people at the frewville foodland. For a supermarket that considers it is better than Coles and Woolies. I don't think so. The staff have a responsablity to make sure people feel safe. The staff are very unpleasant. Live close but won't shop there again

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationFrewville
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Julie I.

Julie I.South Australia

Too expensive

published

I found foodland to be more expensive than other supermarkets. How is it justified, I feel ripped off. I have to travel to buy the bulk of my shopping can't you have prices inline with the Other supermarkets. We've all got to eat, but costing more is a bit unfair. This is the reason there not busy, people go elsewhere and only get supplies if they have too.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationKingston se sa
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ElioF

ElioFPayneham

Gala Apples from Foodland Athelstone are rubbish

published

I usually buy my fruit from Coles, which always tends to be very good and fresh. In particular, I like the Gala Apples and they are always crunchy when I buy them from there. I recently bought Gala Apples from Foodland and for some reason they are flowery and soft - hate that so much. I threw the whole bag of apples that I bought from Foodland Athelstone in the "green bin". Won't waste my time or money buying fruit from Foodland again. Very disappointing.



Value for Money
Product Quality
Return Claim MadeNo
Store LocationAthelstone
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Nina

NinaMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Foodland Drake's North Haven.

published

I was pleasantly surprised by the range and quality of products. Bravo! What would make it even better would be a diverse range of age and cultures in the Frontline staff.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth Haven
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Peter B

Peter BEyre Peninsula, SA

  • 3 reviews

Friendly service

published

Always served by a friendly face and have never had to wait in a line to be served and is one of the few places I buy cold meat and fresh meat products due to the high quality and low prices.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationWhyalla Essington Lewis ave
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The reviewer stated that an incentive was offered for this review

Jebz

JebzMetropolitan Adelaide, SA

  • 60 reviews

Foodland North Haven - Really Good

published

Happy with the service there all the time. Food is really good, baked breads are awesome, they put specials on at the end of the night to clear and markdowns are great. The meat can sometimes be a bit hit and miss but overall really happy.

Customer Service
Value for Money
Product Quality
Wendy

WendyAdelaide

  • 49 reviews

Very expensive

published

At foodland modbury. The staff are friendly. But they are very expensive. There prices are very high. The meat section looks sad .with very little selection. Woolworths and Coles much cheaper

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationModbury
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Stew

StewMetropolitan Adelaide, SA

Rudeness at Sefton Park

published

I was overcharged because the checkout operator scanned items twice. When I queried whether this made these items free under the supermarket code I was told it was a human error and I would only receive a refund for being overcharged. When I persisted with the argument that it was their error and therefore it should meet the code, the supervisor became hostile and rude. I was told to take my money and go away. Then she walked away from the counter.
After shopping at Sefton Park for 30 years and ignoring other incidents of false specials etc, I've got to say "enough is enough". My business is going elsewhere.

Return Claim MadeYes
1 comment
Stew
Stew

Have been loyal to Foodland for over 30 years. Time to shop elsewhere.

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Jack

JackYankalilla

Specials unavailable

published

There is obviously a problem for Foodland management at Yankalilla re stocking shelves with advertised specials. Being busy has been given as an excuse. It would be expected that the store would be busy at this time of the year and stock orders should be commensurate. At any time of year, however, specials shelves are often empty even in the first few days of a new cycle. Meat specials, canned products and dairy are some of the areas of concern. The issue has been pointed out on several occasions, but the friendly staff seem reluctant to take it up with management.

Aynsliee

AynslieeAdelaide

Dont waste your money on meat in foodland in general

published

Your meat tastes like crap and sickly dont waste your money buying meat because it tastes nothing like what it actually is. One time both
Mum and myself felt sick the day after having spaghetti bolognese the night before the whole lot was wasted and chucked in the bin.

Don't try and hire a carpet cleaner

published

Today my brother and I went to foodland at Hallett cove to hire a carpet cleaner to do the carpets at our mums house.. apparently a driver's license isn't good enough as you need a local address... it's policy apparently.. so we had to go back to her house pick her up and drive back to the food land. Gee it's a shame if your cleaning your mothers house as she's in a wheelchair, or a nursing home or deceased..... we live in the same city, not a different state.. way over the top guys... we can hire a car/trailer with a lot less hassle and wasted time.... common sense is better customer service than ott policy.....

Arty

ArtyDenpasar

  • 2 reviews

Please explain.....

published

Saturday 13 October...Purchased a box of Magnum ice cream.....On arriving home I opened the box...which appeared to have been correctly sealed...gave out the first two which were fine...the third one, the wrapper had been opened and half of it was missing...with teeth marks clearly visible in the ice cream/chocolate. Too late to return to store as it was 1710 and the store already closed...?????

Not as easy to shop at

published

Foodland Newton used to be easy to shop with but since the refurbishment the shelves are now too high and we can only buy some items without climbing the shelving. Staff are still good though.

Pip

PipSouth Australia

  • 21 reviews
  • 4 likes

More like Coles and Woolies Every Day

published
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dadndoc

dadndocSouth Australia, 5158

  • 4 reviews

Not so fast checkouts

published

The fast checkout lines at Hallett Cove for customers with only a few items can work really well if managed fairly. Unfortunately it doesn't matter how long the queue happens to be, or even if only one or two checkout operators are on duty, priority service is ALWAYS given to anyone purchasing cigarettes. A cigarette customer who approaches the service counter from outside the shop is always served immediately, regardless of how long other customers have been waiting in the inside shop queue. Placing profits ahead of fair service appears to be the Foodland approach to its customers waiting patiently on those "not so fast" checkout lines.

SB

SBMetropolitan Adelaide, SA

  • 39 reviews

foodland pasadena - what a nightmare

published

Limited parking with a faulty system that tells you it has spaces when a car is in the space.

They have blocked the main entrance with its own flower shop so half the time you have people stopped in the entrance to look at flowers and must ask them to move from the walk way so you can enter.

When you get into the store they will most likely be stocking shelves and don’t move so you can browse and see the products. Very expensive compared to its competitors. Have been overcharged but getting it refunded was easy.

Be prepared for the fish smell and the smell of cooking foods as well from its inbuilt “restaurants”

Meat at Foodland

published

Chops at Mawson lakes Foodland very tough I did talk to the manager who basically said leg chops are tough - well not from other shops!!!

P schmidt

P schmidt

  • 6 reviews
  • 1 like

flowers at foodland

published

I purchased tao lots of flowers from foodland for mothers day, potted orchids. Sensational, after having searched online at the available flowers for mothers day, I finished up at foodland, quality was superb, jtst as good as a florist where you would pay full price, these flowers last forever, better than freshly cut flowers, price $19 per pot, unbeatable, gorgeous to look at . My mum was very happy, will continue to purchase flowers from foodland thank you foodland

  • Verified customer

Overcharged

published
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Questions & Answers

E.Baskett

E.Baskettasked

I live in Largs Bay and am an aged pensioner, currently homebound at demand of Federal Govt. Can you deliver to my home? Have Pension Card, & visa Card but am apprehensive about using Visa because, last week I tried to buy a washing machine and my card was compromised . Waiting on Bank for new card.
Elaine Baskett (My go to shop is Foodland North Haven)

3 answers
judy
judy

Sorry, I'm also a pensioner and live near the hills, Bit fare away. I would ring Foodland about deliveries. I wish you the best and stay well and safe.

E.Baskett
E.Baskett

Good luck Judy. Haven't heard from Foodland with a positive reply but hope that on Monday they will reply.
Keep well. We must be aware of 'the arms length rule" To add to the confusion, we all have different length arms !!

Fired Up
Fired Up

But why post in a review site rather than ask them directly?

Jack

Jackasked

Why does the Foodland at Yankalilla frequently run out of advertised specials? The specials shelves can be empty at any time during the cycle, including the first couple of days. This happens regularly, at any time of the year and when I ask about availability, the reply is often that the supplier is responsible for stocking the shelves or the store has been busy! In my opinion both of these issues are easily addressed by effective management. JH

1 answer
Fired Up
Fired Up

So why expect the public to know in a review site.

paws

pawsasked

Does foodland milk support dairy farmers? If it doesnt i wont buy it!

1 answer
Fired Up
Fired Up

The milk they sell comes for dairy farmers so yes

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