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Reviews

2.2

52 reviews
5
(11)
4
(4)
3
(2)
2
(4)
1
(31)
  • Build Quality
    2.9 (39)
  • Value for Money
    2.5 (40)
  • Recording Quality
    3.7 (37)
  • Software
    2.6 (41)
  • Reliability
    2.5 (42)
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CHRISTOPHER

CHRISTOPHERMetropolitan Adelaide, SA

Don't "upgrade" if you want other connections from the box

published

Purchased in April 2021 at Foxtel.

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Michael

MichaelEvatt 2617, ACT

I Cannot Understand Negative Reviews

published

For 18 months I hesitated to upgrade from IQ 2 to IQ 4 because of the on-line negative reviews. But in the face of IQ 2 obsolescence and lack of variety in the older system, I decided to upgrade earlier this year. I have to say I now truly regret having not upgraded far earlier. The IQ 4 is excellent with far more choice and on-demand programming than in the older IQ boxes.. The remote control is easy to handle; the recording space vastly bigger than on earlier systems - and there are more channels to choose from; the picture quality is fine and the navigation is straightforward. I cannot understand all the negative reviews and all I can say is that I am a satisfied customer with IQ 4 a real compensation during the current COVID-19 crisis



Purchased in February 2021.

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Dave Canavan

Dave CanavanSouth East Queensland, QLD

  • 2 reviews

Great Media Player

published

I had the iQ2 but upgrading to the iQ4 has been awesome. Love it! Beautiful interface, great picture quality and excellent remote. The little differences everywhere just make it that much extra special. Great job Foxtel.

Purchased in April 2021.



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James

JamesSouth East Queensland, QLD

IQ4 - Over Rated and Under Performing

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Purchased in August 2021 at Foxtel for A$150.00.

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jarrod.greening

jarrod.greeningGoulburn Valley, VIC

so very good

published

i have a 4k projector with 110" screen. ive got HD enabled, that is the purpose of the iq4 box.

i often have to restart the foxel box, turning off power point and back on again.... but who cares.
the picture quality is awesome. i love the iq4 box

Purchased in February 2021.

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George0179

George0179Central West, NSW

  • 9 reviews

Love my iQ4

published

The picture quality is excellent, even the free to air channels are clearer than they were on my old Mystar box. The hard drive is huge and the menu layout is great. iQ4 is an excellent upgrade!

Purchased in December 2021.

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Steve

Steve

  • 2 reviews

Useless technology!

published

Useless technology/freezes/reboots itself, remote control needs battery replacements every few days, if you have a IQ 2 don’t bother upgrading to this JUNK!!!! I’d love to go back to a IQ2 if I could!

Purchased in September 2021.

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Paul E.

Paul E.Greater Melbourne (Metropolitan), VIC

Every 2 days I need to reboot the foxtel box as the power button doesn't work

published

Every 2 days, I need to reboot the foxtel unit as the Power button on the remote doesn't work. It's very frustrating and a waste of time . Anyone else's have the same issue ?

Purchased in March 2021 for A$1,200.00.

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JEJ

JEJSydney, NSW

  • 3 reviews

Does not do what it is supposed to!

published

Had an IQ2 for years, which was a seamless experience. Changed our Foxtel through Telstra Package, and have had 2 issues.
Initially we upgraded to the sports pack, but the stations would not come through-that required a reset by Foxtel. We got the Channels, but now we cannot record, pause, rewind etc. shows I have recorded come up as an error message. And the error message tells me I have an IQ3 (I have an IQ4)After an hour on the phone, apparently the box is the problem, and we have to wait until another is sent out.
This technology needs a serious rethink. Just hopeless

Purchased in February 2021.

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Alistair

AlistairBruce 2617, ACT

Don't upgrade if you can help it, keep your IQ2!

published

I changed my Foxtel package through Telstra and was forced to take an IQ4 box despites my protestations about a bad experience with IQ3, but Foxtel just ignored me (even though my Telstra shop reps tried). Hopeless at downloading programs. Cancelled my subscription within a day after almost 11 years and would have kept it if I had been allowed to keep my IQ2 which is proven technology.

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Fitzy

FitzySouth East Queensland, QLD

Connection to Wireless Headphones.

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I connected a new IQ4 box to our second TV in my study yesterday, and the Sennheiser Wireless Headphones would not work. After spending approx. 2 hours over two days talking to (so called) technical support; and being told that the headphones are the problem (over and over again).
I called into JB HiFi and spoke to a staff member, who said that he didn't have much to do with Foxtell - however he explained what 'could be the problem' and suggested a (possible) solution. I came home and tried it - worked first time. Full marks to JB HiFi at Capalaba, Brisbane - and ZERO to Foxtell Technical Support.

Purchased in January 2021.

MaxE

MaxE

  • 2 reviews

IQ 4 box won't start

published

This is the second recent IQ4 box I have had and the same problem has occurred with both of them. When trying to start foxtel using the power button on the remote nothing happens.
The only way to get it to work is to reboot the box.
This issue reoccurs every two or so days so is very fustrating.
Has any one else had the problem and is there a solution.

Purchased in December 2021.

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ktp

ktpSydney, NSW

  • 3 reviews

No issues with iQ4

published

Had issues with iQ3 box on receipt therefore Foxtel upgraded us to iQ4 and not had a single issue. Worth paying for HD, picture quality epgood. Find Foxtel pricing expensive but the iQ4 box has been great.

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Bruce M.

Bruce M.Southeast, SA

  • 2 reviews

Awesome !

published

Perfect for what we want and what we will use it for.

Was installed ahead of schedule and the customer service was outstanding.

We have used Foxtel everyday since getting it and it has never disappointed.

Definitely recommend.

Purchased in December 2021 at Dodo.

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Garry Stone

Garry StoneSouth East Queensland, QLD

  • 2 reviews

Rubbish

published

Purchased in November 2021 for A$50.00.

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ByeByeFoxtel

ByeByeFoxtelGreater Melbourne (Outer), VIC

IQ4 box is absolute rubbish.

published

Netflix connection only works once after a reboot - or not at all. Forced to watch Netflix through smart TV. Recordings either do not eventuate or appear multiple times. Those that do record require reboot before being able to be viewed. Telephone support non existent. With so many streaming services available at a reasonable price best option is to totally ditch FOXTEL after 10 years.

Purchased in October 2021.

hawker69

hawker69Launceston, TAS

  • 3 reviews

Biggest piece of garbage ever put out.

published

This product is useless. Everytime I turn on the t.v to watch, I have to reboot it, wake it up by unplugging HDMI, or turning the amp and/or t.v on off.

Purchased in October 2021 for A$300.00.

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Chas546

Chas546Greater Melbourne (Inner), VIC

  • 4 reviews
  • 3 likes

Nothing wrong with iQ4

published

Purchased in June 2021.

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ras_x

ras_xGreater Melbourne (Outer), VIC

  • 12 reviews
  • 1 like

IQ goes up, performance goes down

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Purchased in July 2021.

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PeterJ53

PeterJ53Sydney, NSW

  • 14 reviews

Improved experience with Foxtel IQ4

published

Foxtel should be congratulated for IQ4 - providing 4K for some shows (e.g. Rugby World Cup), a remote that is easy to use, and integration with Netflix. Also pleased to hear that ABC iView be accessible soon. Best feature on the remote is the ability to easily turn on captions - don't have to listen quite so intensely to dialogue with different English dialects.

Purchased in August 2021.

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Page 1 of 3

Questions & Answers

CHRISTOPHER

CHRISTOPHERasked

Any way of recording on my separate PVR?
With not outputs, except HDMI, it seems impossible to record anywhere except on the IQ4, including free to air TV.

2 answers
James
James

Yes, HDMI outputs will prevent you directing to a PVR to record the program. There are devices that ignore the HDMI encrypting (probably illegal). I guess if your TV had a PVR function you could plug a stick (Hard Drive) into your TV and record that way, in real time whilst you watch the show. And i understand the recordings on the IQ4 Hard Drive are encrypted so you cannot access them. To record Free to Air you need to by a Stand Alone PVR that has free to air decoders but then of course you have to switch between signal sources.

CHRISTOPHER
CHRISTOPHER

Thanks James. Wish I'd stayed with IQ2.

GAP D.

GAP D.asked

So is the IQ4 better quality than the iq2? Or is it about the same? Please let me know.

2 answers
jarrod.greening
jarrod.greening

I upgraded from iq3, so I cannot answer your question properly, the point of it is to be able to provide the 4k, ultra high definition sports channel. The signal will be broadcast in 4k for all channels eventually.

I prefer it to iq3 box, u can watch Netflix through the iq4 box too (providing u have a Netflix subscription).

GAP D.
GAP D.

So is it better quality than iq3?

Elizabeth Bothma

Elizabeth Bothmaasked

I want an old Foxtel box how much will a IQ 4 box cost.

No answers

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