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Reviews

4.6

63 reviews
5
(49)
4
(9)
3
(1)
2
(1)
1
(3)
  • Product Quality
    4.9 (21)
  • Return Claim MadeYes (1) · No (26)
  • Shipping
    4.6 (18)
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Sally

SallyBrisbane

  • 6 reviews

Super Convenient

published

Really happy with these!!! Super convenient, great for travel or even every day use. They were recommended to me by a friend... so happy

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Sally. We're glad you like our service. Look forward to serving you again!

  • Verified customer

Great value, love these.

published

Great value, was happily surprised when it had spring hinges. Not as accurate colour wise but still pretty good for ordering online. Also the computer blue light extra includes all the features of the “clear arc” option. Will be buying myself another pair and some family.



1 comment
Framesbuy
Richard P.Framesbuy

Thank you Chris. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Great & very happy

published

Great service, received by post in 3 days, top quality, better than expected!! Would recommend to anyone. Cheaper ones on the market that I have seen but NOT the quality that these are.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Greg. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!



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Fantastic

published

I ordered a soft glasses case online. Afterwards I had some questions to ask so emailed. I received a response in less than 1/2 hour and received my goods 2 days after I placed the order. I am not only thrilled with the item but was over the moon with the prompt delivery and customer service. Would recommend this company to all.
Donna

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Donna. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Ljboswell

Ljboswell

  • 13 reviews
  • 10 likes

Amazing value! Very pleased.

published

I purchased spectacles online. I selected the cheapest frame available (or close to the cheapest) because I only wear my glasses whilst at home. I am shortsighted at -4.0 or so and a contact lens wearer so just need something to wear at home or on days when I can give my eyes a rest from the lenses. I ordered the glasses which cost about $62 and thought they might not be much cop but at that price I couldn’t complain. Anyway they arrived about 12-14 days later and they fit brilliantly and I can see perfectly. Delighted.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Ljboswell. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

  • Verified customer

Happy

published

Really happy with my glasses. They were held up in Customs so took longer to arrive than anticipated but I’m very happy with them. The measurements on the website made it really easy to work out what frame would fit my face shape the best.

  • Verified customer

Killer frames

published

Purchased online, quick selection and walls new glasses very cheap but great quality. Would purchase again in the future. Love the great styles of frames but most of all very affordable.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Uge. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

I got my new glasses today and you guy's did a beautiful job thank you..

published

Yes, my glasses arrived right on time and the people at Framesbuy did a wonderful job. From now on I will only trust Framesbuy for all my eyewear. Firstly Framesbuy prices are the best in Australia, their support team is brilliant. and I am so happy with my new pair that I will be sticking with the boys and girls from Framesbuy. Great job boys and girls. Thank you for your amazing product.

1 comment
Framesbuy
Richard P.Framesbuy

Thanks a lot Bob. Happy we could provide a memorable experience. You have clearly amped us up even more with your generous words. Would love to see you again.

Nathan

NathanTownsville

  • Verified customer

Fair value for money, good range and good response

published

I ordered just the frames and had the script filled out in Australia. At present I am waiting on them to return. Money wise this is about the same as specsavers or opsm raybans once the script is filed. The frames are reasonable quality a bit above specsavers and I probably should have got the script done through the Frames direct and got the full cost benefit. I am likely to buy from them again.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you for the feedback, it is precise and helpful. We are also working on our back end to be able to provide a full cost benefit to our customers. So do check if the provision is in place the next time you come around. Hope to see you again soon.

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Best Glasses

published

It's the best Glasses i ever had .reasonable price with high quality. servoce was great. the Glasses fit perfectly. Highly recommended

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Mariam. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Gazza

GazzaSYDNEY

  • Verified customer

Great glasses

published

Great quality glasses, with sturdy case. Amazing range, quality and style.. am ordering again. Super fast service- with tracking number, thank you.

Beverley S

Beverley SLaunceston

  • Verified customer

Was so easy to see again...

published

Great service. The frames I ordered on the website were exactly what I got delivered. Prompt and easy order. Thanks

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Beverley. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Lyndal

LyndalChester Hill

  • Verified customer

I can see...

published

Went for the cheapest since this is the first time to buy online with countless options. Seems we settled on a company that keeps their word on delivery time. Frames are minimal as expected, but looking forward to them holding up. Giving the lenses a week to adjust to my eyes!

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Lyndal. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Mitta

Mitta

  • 2 reviews

Very happy

published

Great communication, solid product, fast turn around. Will shop here again.
More words because I have to do it haha

1 comment
Framesbuy
Richard P.Framesbuy

Hey Mitta, thank you for the encouraging words. The last line made our day, love the intention bwahaha, well surely see you soon!

Julie

JulieBrisbane. Queenslan

  • 3 reviews
  • 1 like

Love love love my new glasses.

published

Having never ordered glasses online I was a bit hesitant but Framesbuy made the experience so easy and they had such a variety of frames to choose from. Their customer service was very professional and helpful. Would definitely recommended them to all my family and friends.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Julie. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

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Poor quality frames and a company full of dramas!

published

I’ve bought several pairs of glasses online but this has been THE most horrible experience! First the glasses took a month to arrive! Then, when I want to return them, they refuse! The frames are of a poor finish and far far below my expectations. Don’t waste your time and money here!!!

1 comment
Framesbuy
Richard P.Framesbuy
Rebecca

RebeccaAdelaide

  • Verified customer

Quality frames with reasonable pricing

published

got a pair of single vision with blue block from framesbuy, and they fit really well. took a while to get here but totally worth the wait.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Rebecca. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Great product & excellent costumer service!!

published

Beautiful frame love it and great costumer service. Very efficient, reliable and quick problem solving service. Had a good experience and would reccomend them to everybody!

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Fran. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

  • Verified customer

love the look of New specs

published

Fantastic support and fast delivery. Just need to get used to New script.... would recommend this site as much faster and cost effective to optician

1 comment
Framesbuy
Richard P.Framesbuy

Hello MandM,
appreciate your feedback. Its our constant endeavor to offer unmatched product quality and shopping experience to customers just like you. We look forward to serve you at our very best next time.

Richard

RichardSydney

Perfect fit and good quality lenses

published

I ordered a model named "April" with bifocals and they were delivered within 10 days. Quiet satisfied with the built quality and lens clarity. Will definitely recommend Framesbuy.

1 comment
Framesbuy
Richard P.Framesbuy

Thank you Richard. Your review encourages us to work even more passionately and dedicatedly. We look forward to serve you again very soon!

Page 3 of 4
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Questions & Answers

Vlad T.

Vlad T.asked

when manufacturing glasses to the prescription, do you maintain the prescribed PD?

1 answer
Dianne
Dianne

I emailed my optometrists script to Framesbuy. My glasses were made, with photochromatic lenses as well and posted back very quickly. They are perfect. I have since had another pair made as spare.
Very happy. Highly recommended

Jack

Jackasked

Why does the reading section of my bi-focals not extend to the full width of the lense? Most annoying.

1 answer
Framesbuy
Richard P.Framesbuy

Hello Jack,
There are two types of bifocal. D shape and Flat top. By default we process Bifocal order with D shape which is mentioned in the lens features (during selection). When ordering online, you can also request for a flat top (using the notes section) and we can process your lenses accordingly.

Hope this response helps. Feel free to revert if you have any more queries.

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