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JasmineSPerth, WA
Franke Kitchen Sink
Very very disappointed with our two Franke sinks installed in April 2022 one in the main kitchen hardly ever used and never been used for actual washing up the other in the scullery which I do use for washing up. They are worst sinks I have every had. Both never look clean and are badly scratched. If I was to give them a score out of 10 it would be ZERO. Have contacted Franke by phone call and email - one week later still have not been contacted.
Purchased in April 2021.
2 comments
MarketingFranke
Hi Jasmine,
I have followed up your review with our customer care team, and have been advised that you have been sent two replacement sinks back in December, which included a Franke Twister cleaner to... Read more
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Elle ESydney
- 17 reviews
So much maintenance
Franke sink is strong but my god, this sink is such a pain to keep clean. See images attached. I cleaned the sink last night with jif and dried it out with a towel. This morning someone fills a water bottle and splashes the sink and this is how the water dries. Now I have to go through the whole jif and drying process again. This is EVERY single time someone uses the sink for even just a glass of water. It’s a 10 min job each time and drives me crazy. My Clark laundry sink does not do this. Water just beads off the surface and dries nice and sh...Read more
iny with no streaks or water rings etc. I have written to Franke multiple times about this and they simply copy and paste an involved process of how to clean it. But no one has time to do this over and over!Purchased in May 2021.
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- Verified purchase
Very disappointed
When purchasing the Karst I saw the display model and thought the surface was dull and put it down to being the display. My Frankie is exactly as the display model, dull and lifeless and so hard to keep polished. From install time, any drips of water not immediately wiped up stains the surface and anything like a pot or tray scratches the surface of the stainless on contact. I contacted Frankie who told me it was wear and tear, they did send me their Frankie Twister which is a cleaner and every time I use it the sponge becomes black from the...Read more
surface- quality stainless??? I have to live with this sink for a while but I wish the stainless steel quality was more superior, then this review would be much different as I really love the configuration. I do have the Bolero in Frankie and wished I had gone with this for my kitchen sink as the quality of the stainless steel is so much better, easy to clean, no water marks or scratching. Initially I did have rusting but that has not appeared again. A word of advice, check your material gauge and quality prior to purchase.
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Leo_34Melbourne
- 13 reviews
- 7 likes
Terrible SInk and worst warranty
Clips underneath the sink started to fall off, I called Franke and they mentioned they would replace it, but only sink, not installation.
The one they sent me had a massive dent.
My conclusion is that they will cover warranty but send you a damaged version that cannot be sold under normal circumstances. Dodgy as.
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RamanGreater Melbourne (Inner), VIC
- 2 reviews
Very expensive and easily scratched
Recently i purchased franke double bowls sink from Harvey Norman Fountain gate Vic. I select franke double bowl sink price of $1100 but after use of 2-3 days it looks very ugly and lot of scratches, when i call to harvey norman and franke kitchen they said it is wear and tear, if you buy $400 sink from Bunnings or good guys its same thing happened, so please don't spend money on franke sink, buy cheaper one from bunnings, if you need photos or legal doc, i will show you.
Again please do not buy franke sink.
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DebzPort Adelaide
- 30 reviews
- 12 likes
Awesome design, looks perfect
Purchased one at the beginning of the year. It looks great in the kitchen, all the accessories fit perfectly and are designed to be useful! This sink does scratch however every sink does - bit of stainless steel cleaner makes it look like new!
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hengeoMetropolitan Adelaide, SA
- 30 reviews
- 1 like
Looks perfect and works like a sink should.
Purchased one in 2016, brilliant kitchen sink design. Looks great, works great, stainless steel has not rusted like other models. All sinks scratch but this one still has to 'wear' in. I have had it for about 2 months and I'm pleased with it. Especially for the price rather than spending $1300 for a sink that will still scratch. Metal thickness seems to be 1mm which is good because it doesn't flex easily when getting installed.
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Franke2600 Karst 1&3/4 Left Hand Bowl
Purchased and installed before Christmas 2014. The stainless steel had scratched badly. It is appauling. The sink we removed was the house for over 60 years and would always shin with no scratches.I would not recommend buying the brand due to the poor quality of the steel
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JebzMetropolitan Adelaide, SA
- 63 reviews
Excellent Design and quality - Very Good Value for Money
Just purchased one of these and it is brilliant! A high quality and NOT FLIMSY stainless stainless steel. It looks brilliant with the accessories supplied. Even the accessories look of the same high quality product.
The big main bowl is great for large pots and pans when they don't fit into a dishwasher. It just looks like a great sink with everything on it.
Looks great with the accessories
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MarketingFranke
Hey Jasmine,
end your request through to [email protected] and I will personally follow this up. I look forward to finding a solution for your sink. JoshVery sorry to hear about your experience with our Karst sink. We are surprised to hear about the scratches! I have escalated your feedback to our service manager. If you could please res... Read more