PeterVictoria
- Verified customer
Gym Facilities
l have been a member for over two years now, l find this Gym to be a good workout, there are plenty of new Equipment and customer services are great. The fees are pretty good. Since l have been going to gym l have lost 52 Kilograms. Spot on Freeway sports
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Qrius L.Greater Melbourne (Outer), VIC
- Verified customer
Stay away from this scammers!
They will tricked you into joining and then make it harder for you to cancel without paying. No wonder they got investigated by Consumer Affairs Vic. Please avoid them if you can. I've joined few gyms in the past 14 years, but this far is the worst experience i ever had. Incompetent staff.
1 comment
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Jess D.Greater Melbourne (Outer), VIC
- Verified customer
Worst gym - Don’t be fooled!
Everything is fine until you want to pause or cancel your membership!
The reception staff are useless and have zero customer service. Absolutely rude!
I rang to pause my membership as I was going overseas. They make you come in to sign a form to pause it and want you to pay $10. What kind of a policy is that when your pausing not to pay because your not using the gym?
I couldn’t come in as I’d already left so I had to scan and send in a signed written letter with my drivers licence. I called to confirm again that it was received and it will b...Read more
e processed - which I was told it had been received and would be processed. A week later the fortnightly payment comes out! I called up again and the receptionist says to me that the reason it wasn’t processed is because they couldn’t open the scanned file. I asked why no one bothered to call or email to tell me. Her reply was “oh well that’s in the past now so there is nothing I can do about it”. What kind of customer service is that? Very rude! You would think all the money they make from the sneaky policies (which they don’t even explain when joining) they would invest in training staff in customer service or hiring competent staff.
1 comment
Kristian W.Freeway Sports
Thanks Jessica Dzierbicki for your review. Seems very misleading. You have used this gym over 140 times in 9 months. Must be something you like about the gym?!?
We did speak to you and state we need... Read more
a signed statement wishing for you to suspend your membership and we did tell you we never received your email. We even told you when we receive your email we will send a confirmation email to you. If you never received the confirmation email why didn`t you call us? Yes there is a fee to suspend. You will find most gyms charge for suspensions. Our gym has the lowest fee charged, $10 flat fee. Your membership has failed. Please contact the club to amend this before the collection procedure starts. Thank you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Freeway Sports compares to other Gyms
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- Verified customer
Excellent gym service
Freeway Sports provides fantastic service. It serves quality classes of different varieties and harbours a range of gym equipment to ensure its customers enjoy a great workout. Definitely with joining for!
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- Verified customer
good gym
Good gym, lots of classes back to back which you can attend after your workout. Nice pool and spa to relax as well
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- Verified customer
Excellent gym
Great gym, lots of great equipment and the staff are very friendly and always ready to help. There are a variety of classes to suit all needs as well as a pool and a spa to relax after your workout.
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Sheryl THampton Park
- Verified customer
Awesome place to go!!
I love going to Freeway Sports Gym because it has a friendly atmosphere, staff are fantastic, the classes in the week are perfect for me, ladies gym is awesome and there's plenty of room and equipment to do your own thing. I recommend people to come and join the gym and it doesn't matter how young or old, your welcomed and feel part of the team. 'There's no excuse!!! Come along and find out yourself!!
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- Verified customer
Great renovation
Freeway gym has met all my fitness needs for a few years now. Whether it be weights, cardio, classes or just relaxing in the pool or spa. Everything i need for a decent price.
The recently completed renovation looks awesome and has meant there is no waiting time whatsoever for any equipment, and the 24hr access is a huge bonus allowing flexibility! Very happy to stay a member
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TahliaMelbourne
- Verified customer
Great
The PT here know what they are doing. They are always there and ready to assist you in your weight loss/muscle gain goals.
Classes are at great times and have good variety for full body workouts.
Recommend!
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Estelle LMelbourne
- 2 reviews
- 1 like
- Verified customer
Best gym in south east
I've been attending this gym for almost 2 years. Moving locations to a little further away soon, however still going to travel the distance. Best personal trainers and ladies gym is amazing, full of equipment and large. I feel very comfortable and happy at this gym.
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- Verified customer
Great gym to cover all of your needs!
I have been attending this gym for over 5 years now and it goes from strength to strength.
With plenty of free weights, benches and other equipment, I'm always able to complete a weights session with minimal time waiting around for equipment.
Staff are always friendly and willing to help you with any concerns.
Give it a go!
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laura61cMelbourne
- Verified customer
Freeway Gym - Great Value and Facility
Excellent Gym, great value. Very helpful staff.... definitely check this gym out before signing up anywhere else, you won't be disappointed.
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Jass
- 2 reviews
- 1 like
- Verified customer
Great gym!!!
Great gym with great staff. The quality and "newness" of the equipment. The cleanliness and the amount of space between the equipment and different workout areas. They are also providing workout classes without any extra cost.
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rob edmondscranbourne
- Verified customer
free way sports
WOW am speachless a big thanks going to free way sports and thanks and respect going to wally and askon thanks for your support toatal weight i have lost 60kg
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AshMelbourne
- Verified customer
Great gym
I have been going to Freeways for the last few years and i have lost over 30kg! Before this gym i had tried other facilities but never had success like i have had here. This is becouse of the classes and friendly Personal trainers that guide you with you goals. Not to mention the friendly staff that always welcome you. I would personally recommend the gym and i have had a few friends also sign up.
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- Verified customer
Great gym!
Best gym I've been to. Been a member for over a year and don't see myself moving gyms anytime soon. Staff are so welcoming as you enter the door. They also have a vast range of equipment with a lot of room in between, unlike other gyms that are too cramped.
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Habib.MHallam
- Verified customer
Excellent Gym With Outstanding Combination Of Facilities
I have been to a few gyms but not one like FREEWAY SPORTS. This gym is fully equipped with all types of work out facilities for body building, weight lifting and aerobic exercise. The most important thing is that it has a very large space and has multiple of the equipments with an excellent lay out. In addition, this gym has a nice swimming pool, great sauna and fantastic spas with multiple showers separately for males and females. What makes it all really worth is that a after a good session of exercise you can simply relax all your body by sp...Read more
ending some time in the sauna and spas or swimming pool so you get both physical and mental relaxation there. Also, the staffs are very nice and welcoming. I definitely recommend this gym to anybody who would like to maintain their health and fitness.1 comment
Kristian W.Freeway Sports
Thank Habib. Enjoy your workouts.
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Little big man
- 3 reviews
- 2 likes
Great gym! great staff! great environment!
The best gym I've been to in SE Melbourne. You are geated with a friendly smile every time you enter and the staff are always there to answer any questions you have, the environment is very welcoming and they create a great atmosphere for any gym goer
They have great facilities and plenty of space. Out of all the gyms have been to Freeway sports tops the list
1 comment
The best gym I've been to in SE Melbourne. You are greeted with a friendly smile every time you enter and the staff are always there to answer any questions you have, the environment is very welcoming... Read more
and they create a great atmosphere for any gym goer They have great facilities and plenty of space. Out of all the gyms have been to Freeway sports tops the listSimilar opinion? Write a review on ieatwords.com.au!
Tina RizkMelbourne
Great Gym
I have been going to freeway gym for about FOUR years now! It's true when they say time flies when you are having fun. Waking up early everyday or making time in my day to go gym has been not only very rewarding but also very enjoyable-Thanks to Freeway gym. It's a gym like no other, where upon entering you are welcomed with friendly greeting and smiles. This puts you in a happy mood before even starting the workout. The staff are very helpful and happy to answer any questions you have. Before I started my fitness journey with the suppor...Read more
t of freeway gym I had low self esteem, always anxious about my weight as well as health. I wasn't not fit and I was scared to start something and fail but from day ONE I was given the right support I needed to start my journey... Here I am Four years later down the track I am still going to the same gym, I have met very interesting people and have formed great friendships. I have the energy to do what I enjoy during my day, I feel better about my self and body image, I have a better social life. I have realized that being fit isn't just through exercising, it is a life style. Freeway has given me the lifestyle I needed to be who I am and where I am today. Freeway gym is a great place to exercise, make new friends, have the right support and guidance in the fitness journey. It is the place to be. Thank you for making me feel great, looking great and improving my quality of life.Similar opinion? Write a review on ieatwords.com.au!
Shane vDandenong
Great Gym
Freeway is a great gym has great facilitys and newly extended. staff and other gym goers are very friendly. Very humbling environment.
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Questions & Answers
bradasked
Are there any memberships that dont have a lock in contract? Month to month?
2 answers
You’re welcome to take over mine - 8 month $18.95 a week
Kristian W.Freeway Sports
Yes we do. We have 1 month min term on certain memberships. Best thing to do is come into the club to see if this is the club for you and then we can show you your options. Please remember we are on Christmas timetable for staff hours. Will return to normal next week. Merry Xmas and happy new year.
Blah blahasked
Does Freeway sports allow people under the age of 15 to get a membership?
No answers
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Kristian W.Freeway Sports
Thanks Qrius. We have no record of you as a member?!?! If you have been a member to many gyms in the past you will see all gyms have the same type of memberships. We are no different. If we are scamme... Read more
rs why do we have over 4000 clients and been helping people reach their goals since 1978?? If we are scammers why do we have members that have been with us for over 35 years??? Bottom line(if you are a member) you have done something wrong and have not liked the outcome. This is very sad for you as you know our gym is one of the best gyms around. We have not been investigated by consumer affairs vic. Your facts are wrong. We wish you all the best but you shouldn't post lies.