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Reviews

(32)
(2)
(0)
(2)
(5)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (1) · No (0)


Priscilla w.

Priscilla w.Perth, WA

Excellent customer service

published

I bought a washing machine online but upon delivery realised it wasn't what I wanted which was entirely my fault. Antony from the Morley shop was amazing. He helped me do the swap, navigate through what I needed and was kind enough to deliver the machines both times. He did all that with grace and a very positive attitude. Excellent customer service. Highly recommend.

Product Quality
Return Claim MadeYes

WAReviews

WAReviewsAU

  • 2 reviews

Excellent service and price.

published

Found out at work in the morning that my freezer had died, needed a new one ASAP. Found that the Joondalup store had the freezer I wanted and could deliver it on the same day. Gave me a further discount over the listed price and delivery cost as well. From the time I rang to delivery was about 3 hours. I could not have asked for more helpful, efficient or courteous service.

Shop LocationJoondalup
Alee

AleePerth, WA

  • 14 reviews
  • 4 likes

Excellent customer service

published

Did not know this place was there, so glad someone told me, bought a washing machine from there and staff where very helpful. Their prices are very competitive and I will definitely be returning in future! And I absolutely love my new washing machine, they helped me pick one suitable for my family’s needs.

Shop LocationJoondalup
Gavmeister

Gavmeister

  • 2 reviews

Couldnt be happier

published

Purchased a two drawer dishwasher, fridge and freezer and microwave for my new offices. Was given great prices and plenty of patience as to the delivery date which changed as builders werent finished with internal structures...highly recommended.



Shop LocationJoondalup

Jenny

JennyPerth, WA

  • 13 reviews
  • 17 likes

Staff didnt uphold their promise.

published
Shop LocationAlbany

I'm Impressed!

published

I recently purchased a Fridge/Freezer which was made simple by the knowledgeable staff. I was most impressed when it was delivered and they had already unpackaged it and had pre-chilled it the night before so that when it arrived it was ready to plug in and load up with my vegies and freezer goods. I wouldn't go anywhere else!

Shop LocationAlbany

MikeTon

MikeTonPerth

Good deal, prompt delivery, exceptional service

published

We'd looked at the exact same fridge in another nearby store and got a really keen discount with Mik
Delivered next working day, sales process great, service brilliant
Would recommend in an instant

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Mike, Thank you very much for your business. We're glad we could help.


Jaredkho

JaredkhoPiara Water WA

Exceptional product knowledge!

published

Went into the Fridge and washer store O'Connor with some idea of products I liked, the customer service was exceptional with product knowledge and explanations. Made the whole buying process much easier. Thanks Colin.

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Jared, Thank you for the lovely comments! It was a pleasure talking with you!

EvelynP

EvelynPKarrinyup

Thank you for your Integrity!

published

Hi Colin, not only am I extremely happy with my purchase of a Haier fridge, but was very surprised to received a cheque from you for a trade-in on my old fridge. You explained that if, on receipt of my old fridge, you had to carry out only minor repairs I would receive a few dollars as a trade-in. I honestly thought I would not hear from you again. The purpose of this is to thank you for your integrity and of course, for the cheque which will come in handy. Thanking you sincerely and I am glad I visited your store.

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

HI Evelyn, Thank you for your wonderful feedback, It's was nice doing business with you!

Joan

Joan

  • 2 reviews

Great service and can price match the big boys!

published

I have used the wonderful team at Joondalup Fridge and Water City many times. They are definitely my go to. They provide individualised service and can price match the big boys. You're not just a number they actually do care and exceed expectations for quality service. I needed my washing machine delivered at a specific day and time and where Harvey Norman said they couldn't do it, these guys did! This is a great family business who deserve your business.

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Joan, Thank you for your kind words! We're glad we could help.


Marywhite

MarywhiteO'Connor

Fantastic customer service

published

Fantastic service. I can't thank you enough. With such great customer service your business must be thriving. I will certainly recommend your business to everyone. Thank you.

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Mary, We appreciate your positive feedback, See you soon :)


Sandra D

Sandra DO'Connor

Quick Response

published

Thank you Paul for your quick response on calling out and fixing my washing machine. Well done on working out what the problem was and at a reasonable price as well. Thanks!

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Sandra, We appreciate your positive feedback, Thank you for the perfect rating!


MarjorieC

MarjorieCSwan View WA

Fun and easy experience

published

I have been shopping in this store a couple of times over the years as I've been looking for items for our office. Excellent service, turning your shopping into fun and easy experience. The price is always fair and affordable.

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Marj, Thank you for taking the time to review your experience with us, see you!


HilaryGerber

HilaryGerberNorthbridge WA

Such a pleasure dealing with Fridge and washer City

published

I bought a fridge and had it delivered that same day. What an amazing service! The guys arrived exactly at the prescribed time. Such a pleasure dealing with a reliable and professional company. Thank you guys!

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Hilary, Thank you for your wonderful feedback, We're glad we could help.

GeorgiouD

GeorgiouDInglewood

Your service made my day

published

Thank you Fridge and washer city, your service made my day. From now on, I will consider buying from you first before going anywhere just in case you don't have what I need. Without going into details, your service is excellent and price is very competitive

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi George, Thank you very much for the opportunity. It's was nice doing business with you.

ParScott

ParScottSafety Bay WA

Great atmosphere for shopping!

published

Great atmosphere! Soothing music to accompany your shopping. Seems like a good family-running business to me. The staffs are also friendly and helpful.

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Scott, It's was nice doing business with you, Thank you for the perfect rating!


PrinceAndrew

PrinceAndrewHeathrdige WA

Pleasure to buy from!

published

Excellent service from fridge and washer city. Very nice staff, one guy went the extra mile giving us a printed copy of specs for comparison. A pleasure to buy from!

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Thank you Andrew! We are glad to have been of service.


BobbyWaddell

BobbyWaddellO'Connor

Polite Staff

published

Wide range of appliances and very competitive prices. Happy with our new fridge. Very good customer service, the staff are polite.

Shop LocationO'Connor
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Booby, Was a pleasure to help you. Thank you for the rating.


Dale B

Dale BPERTH

  • 6 reviews
  • 2 likes

Great service and great outcome thanks

published

Went in to do some research on a replacement washing machine. Finally found someone who knew their products after having visited a number of places where we just left confused.

managed to buy a Fisher and Paykel washing machine which matched our needs. We have bought a couple of fridges here previously and have always got good personal service.

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Dale, We appreciate your positive feedback, Thank you.


Wide Range of appliances

published

Great experience at Fridge and washer city. Awesome customer service. Wide range of kitchen appliances. Bought a new dryer. Price was very good. Would definitely recommend!

Shop LocationJoondalup
1 comment
Fridge & Washer City
Mik H.Fridge & Washer City

Hi Anne, Thank you for giving us a perfect rating.


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