See the Best Appliance Retailers in 2022 as rated by Australians on ieatwords.com.au.
Priscilla w.Perth, WA
Excellent customer service
I bought a washing machine online but upon delivery realised it wasn't what I wanted which was entirely my fault. Antony from the Morley shop was amazing. He helped me do the swap, navigate through what I needed and was kind enough to deliver the machines both times. He did all that with grace and a very positive attitude. Excellent customer service. Highly recommend.
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WAReviewsAU
- 2 reviews
Excellent service and price.
Found out at work in the morning that my freezer had died, needed a new one ASAP. Found that the Joondalup store had the freezer I wanted and could deliver it on the same day. Gave me a further discount over the listed price and delivery cost as well. From the time I rang to delivery was about 3 hours. I could not have asked for more helpful, efficient or courteous service.
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AleePerth, WA
- 14 reviews
- 4 likes
Excellent customer service
Did not know this place was there, so glad someone told me, bought a washing machine from there and staff where very helpful. Their prices are very competitive and I will definitely be returning in future! And I absolutely love my new washing machine, they helped me pick one suitable for my family’s needs.
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Gavmeister
- 2 reviews
Couldnt be happier
Purchased a two drawer dishwasher, fridge and freezer and microwave for my new offices. Was given great prices and plenty of patience as to the delivery date which changed as builders werent finished with internal structures...highly recommended.
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JennyPerth, WA
- 13 reviews
- 17 likes
Staff didnt uphold their promise.
Hi this isn't actually a review on the store itself but the bad manners of the staff (manager) at Fridge & Washer City.
I know of a lady (I met her at a hospital where we were both receiving treatment), who has 7 children and who in recent times was diagnosed with MS. In conversation with her she mentioned that her fridge needed replacing and I also got the impression - although she never said - that they were struggling..I mean who wouldn't in her circumstances?? So I approached a few stores in the area (via email over xmas) to see if any cou...Read more
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I'm Impressed!
I recently purchased a Fridge/Freezer which was made simple by the knowledgeable staff. I was most impressed when it was delivered and they had already unpackaged it and had pre-chilled it the night before so that when it arrived it was ready to plug in and load up with my vegies and freezer goods. I wouldn't go anywhere else!
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MikeTonPerth
- Joondalup
- Verified customer
Good deal, prompt delivery, exceptional service
We'd looked at the exact same fridge in another nearby store and got a really keen discount with Mik
Delivered next working day, sales process great, service brilliant
Would recommend in an instant
1 comment
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JaredkhoPiara Water WA
- O'Conner
- Verified customer
Exceptional product knowledge!
Went into the Fridge and washer store O'Connor with some idea of products I liked, the customer service was exceptional with product knowledge and explanations. Made the whole buying process much easier. Thanks Colin.
1 comment
Mik H.Fridge & Washer City
Hi Jared, Thank you for the lovely comments! It was a pleasure talking with you!
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EvelynPKarrinyup
- O'Conner
- Verified customer
Thank you for your Integrity!
Hi Colin, not only am I extremely happy with my purchase of a Haier fridge, but was very surprised to received a cheque from you for a trade-in on my old fridge. You explained that if, on receipt of my old fridge, you had to carry out only minor repairs I would receive a few dollars as a trade-in. I honestly thought I would not hear from you again. The purpose of this is to thank you for your integrity and of course, for the cheque which will come in handy. Thanking you sincerely and I am glad I visited your store.
1 comment
Mik H.Fridge & Washer City
HI Evelyn, Thank you for your wonderful feedback, It's was nice doing business with you!
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Joan
- 2 reviews
Great service and can price match the big boys!
I have used the wonderful team at Joondalup Fridge and Water City many times. They are definitely my go to. They provide individualised service and can price match the big boys. You're not just a number they actually do care and exceed expectations for quality service. I needed my washing machine delivered at a specific day and time and where Harvey Norman said they couldn't do it, these guys did! This is a great family business who deserve your business.
1 comment
Mik H.Fridge & Washer City
Hi Joan, Thank you for your kind words! We're glad we could help.
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MarywhiteO'Connor
- O'Conner
- Verified customer
Fantastic customer service
Fantastic service. I can't thank you enough. With such great customer service your business must be thriving. I will certainly recommend your business to everyone. Thank you.
1 comment
Mik H.Fridge & Washer City
Hi Mary, We appreciate your positive feedback, See you soon :)
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Sandra DO'Connor
- O'Conner
- Verified customer
Quick Response
Thank you Paul for your quick response on calling out and fixing my washing machine. Well done on working out what the problem was and at a reasonable price as well. Thanks!
1 comment
Mik H.Fridge & Washer City
Hi Sandra, We appreciate your positive feedback, Thank you for the perfect rating!
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MarjorieCSwan View WA
- Joondalup
- Verified customer
Fun and easy experience
I have been shopping in this store a couple of times over the years as I've been looking for items for our office. Excellent service, turning your shopping into fun and easy experience. The price is always fair and affordable.
1 comment
Mik H.Fridge & Washer City
Hi Marj, Thank you for taking the time to review your experience with us, see you!
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HilaryGerberNorthbridge WA
- O'Conner
- Verified customer
Such a pleasure dealing with Fridge and washer City
I bought a fridge and had it delivered that same day. What an amazing service! The guys arrived exactly at the prescribed time. Such a pleasure dealing with a reliable and professional company. Thank you guys!
1 comment
Mik H.Fridge & Washer City
Hi Hilary, Thank you for your wonderful feedback, We're glad we could help.
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GeorgiouDInglewood
Your service made my day
Thank you Fridge and washer city, your service made my day. From now on, I will consider buying from you first before going anywhere just in case you don't have what I need. Without going into details, your service is excellent and price is very competitive
1 comment
Mik H.Fridge & Washer City
Hi George, Thank you very much for the opportunity. It's was nice doing business with you.
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ParScottSafety Bay WA
- O'Conner
- Verified customer
Great atmosphere for shopping!
Great atmosphere! Soothing music to accompany your shopping. Seems like a good family-running business to me. The staffs are also friendly and helpful.
1 comment
Mik H.Fridge & Washer City
Hi Scott, It's was nice doing business with you, Thank you for the perfect rating!
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PrinceAndrewHeathrdige WA
- Joondalup
- Verified customer
Pleasure to buy from!
Excellent service from fridge and washer city. Very nice staff, one guy went the extra mile giving us a printed copy of specs for comparison. A pleasure to buy from!
1 comment
Mik H.Fridge & Washer City
Thank you Andrew! We are glad to have been of service.
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BobbyWaddellO'Connor
- O'Conner
- Verified customer
Polite Staff
Wide range of appliances and very competitive prices. Happy with our new fridge. Very good customer service, the staff are polite.
1 comment
Mik H.Fridge & Washer City
Hi Booby, Was a pleasure to help you. Thank you for the rating.
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Dale BPERTH
- 6 reviews
- 2 likes
Great service and great outcome thanks
Went in to do some research on a replacement washing machine. Finally found someone who knew their products after having visited a number of places where we just left confused.
managed to buy a Fisher and Paykel washing machine which matched our needs. We have bought a couple of fridges here previously and have always got good personal service.
1 comment
Mik H.Fridge & Washer City
Hi Dale, We appreciate your positive feedback, Thank you.
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AnneMarie ColeJoondalup
- Joondalup
- Verified customer
Wide Range of appliances
Great experience at Fridge and washer city. Awesome customer service. Wide range of kitchen appliances. Bought a new dryer. Price was very good. Would definitely recommend!
1 comment
Mik H.Fridge & Washer City
Hi Anne, Thank you for giving us a perfect rating.
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Mik H.Fridge & Washer City
Hi Mike, Thank you very much for your business. We're glad we could help.