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LaursSouth East Queensland, QLD
- 2 reviews
disappointing
I bought it in aug 2014 but only installed it in June 2015 when my house is completely built. I had the unit for nearlyh 5.5 years now. Recently, my tenant complains of a very bad smell when he turns it on. Two tradesman with refrigeration licence has inspected it...one even tears the unit apart to look at it. he says there is no mould around cooling coil. The unit is still working but the smell persists. They could not work out why it is ... and so they are recommending that I have to chuck this unit out and buy a new one. I thot Fujitsu is the best and its just 0.5 months past warranty so I am not covered...so I am not sure I have faith in this brand anymore.. what could have caused the bad smell???
Purchased in August 2021 for $1,800.00.
1 comment
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J F.Sydney, NSW
- 3 reviews
Very quiet and efficient
This air con is fabulous. I recently switched from LG to Fujitsu and I am so much happier. Easy to use settings and program and sensor features are awesome. 4 star energy rating. Very quiet indoor and outdoor unit
Purchased in November 2021 at Teknicool for $2,200.00.
1 comment
Fujitsu A.Fujitsu
HI JF Thank you for your rating and comments on Product Review. We are delighted to hear you are enjoying your Fujitsu Air Conditioning. We value your custom and feedback.
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Leanne AllanSouth East Queensland, QLD
- 4 reviews
Great and quiet
Great air conditioner and very quiet. Easy to use remote and clean unit. Great looking unit and works well. Light and easy to install. Great rewards from Fujitsu when bought the unit.
Purchased in July 2021 at Joyce Mayne for $1,400.00.
1 comment
Fujitsu A.Fujitsu
Hi Leanne, Thank you for taking the time to place your comment and rating on Product Review. We are delighted to hear you are pleased with your Fujitsu Air Conditioning purchase and enjoyed the promot... Read more
ion too. We value your custom and your feedback is important to us.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Lifestyle ASTG18KMCA (5.0kW / 6.0kW) compares to other Split System Air Conditioners
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FredSydney, NSW
- 2 reviews
Does a great job of cooling & heating, BUT no wifi control and a confusing AF remote control are it downsides.
Yes, its energy efficient.
Not satisfied with the remote control. It should be connected to wifi and controlled via an iPhone app! Its 2022, even my toothbrush has an app.
Works well in extreme weather i suppose.
Purchased in February 2021 at The Good Guys.
1 comment
Fujitsu A.Fujitsu
Hi Fred, Thank you for taking the time to place your comments and rating on Product Review. Please note your feedback is important to us and we value your custom. Updates regarding the wifi will be av... Read more
ailable from January if you can provide us your contact details we will be able to advise you when this becomes available or alternatively call us on Tel: 1300 364 484 Tech support and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
WaynePerth, WA
Ran for 4 hours then a loud noise from the fan
Had the new Model ASTG18KMTC installed this morning Looks great but after 4 hours the fan started to make a shocking noise so I turned it off and let the unit rest for a few min then turned it back on and not more than 2 min the noise started again Not happy $1600 for some thing that did not even last a day
Purchased in November 2021 at Harvey Norman Retail Stores - Appliances for $1,600.00.
1 comment
Fujitsu A.Fujitsu
Hi Wayne, we are sorry to hear your Fujitsu Air Conditioning isn't working for you, please call your installer immediately so they can assist you by checking your air conditioning unit. Please don't h... Read more
esitate to contact us on Tel 1300 364 484 if you need any further help.Similar opinion? Write a review on ieatwords.com.au!
mobe7759AU
- 11 reviews
- 7 likes
Very quiet and efficient
Had this installed January during heatwave, haven’t looked back since. We’re worried about the expense of running but has been so worth it. Great for cooling and heating - managed to get rid of old electric heater this has been so great. Super quiet inside and outside and stylish looking units.
Purchased in January 2021 at Myer Online Store.
1 comment
Fujitsu A.Fujitsu
Hi Mobe, Thank you for providing your feedback on Product Review We appreciate you taking the time to let us know of your experience.
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Linda
- 9 reviews
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Perfect apartment air conditioner
This air conditioner was perfect for our 2 bedroom apartment. However, take care with how you plan to drain the unit, since it does produce a fair amount of water when in use.
Purchased in November 2021.
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Pamela PDeakin 2600, ACT
- 4 reviews
- 3 likes
Slim and powerful machine and happy user
Very powerful small machine. We bought it in summer and installed it in the living room. It cools the living room, the door way and even 2 small bedrooms. The house is 110 square metres. we found this is enough for us as we only need to cool the bedrooms without being too cold. It also warms the living room, dining room and kitchen in winter If we close the door to entrance. Really happy with it. Highly recommend.
Purchased in January 2021.
1 comment
Fujitsu A.Fujitsu
Hi Pamela, We are very glad to hear you are happy with your Fujitsu Air Conditioner. We appreciate you taking the time to provide your feedback on Product Review.
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Kaneperth
- 5 reviews
Excellent product overall.
This unit initially actually gave me a real scare the first night it used it overnight when I woke up hearing gurgling noises and thought something was wrong with the product .But since getting used to it and reading the booklet and understanding the noises I'm now not afraid its going to break down and have come yo really like it very much Its a great product which works beautifully and is fantastically economical and efficient .I'm actually very inpressed with sciences progress in making clean effective five products that work like magic and are a lot less harmful to the environment and so quiet for neighbours .Its really fantastic .
Purchased in October 2021 for $1,199.00.
1 comment
Fujitsu A.Fujitsu
Hi Kane, Thank you for taking the time to place your comment and rating on Product Review. We are delighted to hear you are pleased with your Fujitsu Air Conditioner ASTG18KMCA and this is working well for you.
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Find out how Fujitsu Lifestyle ASTG18KMCA (5.0kW / 6.0kW) compares to other Split System Air Conditioners
Know better, choose better.
KanePerth, WA
- 4 reviews
- 1 like
Very noisy with heating and gurgling sounds
This unit is very good for cooling However it is noisy with refrigerant sounds, which apparently is normal, and blows warm and cool air around the room Its not suitable for a bedroom unless your used to noises .The new gas, the r32 does not get warm like the 410 gas does and it doesnt get warm like the r22 did .The old air conditioners were far better, smaller less Intrusuve in the room, quieter,and warmer in winter and colder in summer .The new technology is noisy and best just for cooling .On the plus side they are economical Very good for ho...Read more
t climates. It's cold here and honestly old fashioned oil heaters were much better and even still a gas heater is much cosier and warmer than the air conditioner, and almost totally silent But gas is expensive.Wood fires were the nicest of all and coal was greatPurchased in October 2021.
1 comment
Fujitsu A.Fujitsu
Hi Kane, Thank you for taking the time to place your comment and ratings on Product Review. With all air conditioning systems, the indoor emits noise when operating which is stated on the side of the ... Read more
machine and all technical literature. Newer machines control the temperature far better than older machines and going off what you have explained, it sounds as if the older machine was overshooting the set temperature meaning it would heat the room past the set temperature. If you feel that the room temperature is not as warm as you would like, simply adjust the remote controller temperature up which will give the same effect. Due to energy standards air conditioners have to meet today, indoor units have generally increased in size to meet these guidelines and as you have pointed out, they are now cheaper to run. Newer refrigerants have been developed as their global warming potential is lower than the older refrigerants which have also increased efficiency and as part of government guidelines, the older refrigerants can no longer be used in new systems. We appreciate your feedback which will be used for future improvements. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
DavidGreater Melbourne (Outer), VIC
- 8 reviews
- 2 likes
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Quiet, efficient and flexible
This Fujitsu Reverse cycle split system is fantastic. It is quiet but quickly cools the large bedroom/ensuite/walk-in robe area. It can be run as fully automatic based on the temperature set and will either cool or heat but can also be run manually based on settings input by user. Everything is done by the remote control.
1 comment
Fujitsu A.Fujitsu
Hi David, Thank you for taking the time to place your comment and rating on Product Review, your custom and feedback is important to us. We are delighted to hear you are pleased with your Fujitsu reve... Read more
rse cycle split system, especially during this very hot season. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you.Similar opinion? Write a review on ieatwords.com.au!
SemaMelbourne
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Great cold breeze
I have recently purchased x2 split systems and they are great within matter of 5 minutes Yukon can feel the difference in the cool breeze. It's extremely powerful and the cold travels well. Definitely recommend 2.5kw is great for main bedroom and 5kw for a big living space is great
1 comment
Fujitsu A.Fujitsu
Hi Sema, Thank you for placing your comment and rating on Product Review. Your custom and feedback is important to us. We are delighted to hear you are enjoying your Fujitsu ASTG18KMCA especially duri... Read more
ng this hot season. Please don't hesitate to contact us if you have any further questions and we will do our best to assistSimilar opinion? Write a review on ieatwords.com.au!
MarkMelbourne
- 5 reviews
- 1 like
Pretty good
Purchased a Fujitsu air con and it dose a pretty good job. I love the sleep function on the air con as it mean I can leave it on when I’m in bed but not have to leave it running for the whole night. I would strongly recommend this product.
1 comment
Fujitsu A.Fujitsu
Hi Mark, Thank you for taking the time to place your comment on Product Review. We are delighted to hear you are enjoying the sleep function on your ASTG18KMCA. Your custom and feedback is important ... Read more
to us. Should you have any further queries please don't hesitate to contact us and we will do our best to assist you. Free Toll 1300 364 484.Similar opinion? Write a review on ieatwords.com.au!
assilem1Vic, 3214
- 7 reviews
- 2 likes
Great air con!!
We don’t have a heater in our home and we bought this unit to use thru winter. It’s wonderful!!! Our old into barely heated the kitchen. This one heats most of the house to a a comfortable level. I love that I can set multiple heating programmes. Easy to use and the powerful button is a bonus. Especially if you’ve been out all day and come home to a cold house. Heats it up super fast.
Can’t wait to see how well it works for summer
1 comment
Fujitsu A.Fujitsu
We appreciate you taking the time to provide this feedback on Product Review and you are very happy with your Fujitsu Air Conditioner. Thank You.
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- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
Bad warranty repair they should change for new product.
Broke down after a week.
Have to wait 2 weeks for service.
Terrible warranty service want to charge me $165 call out fee
Do not buy Fujitsu our other daikin is better
Very angry cant believe they won’t replace for new as it’s only a week old.
NEVER AGAIN
DO NOT BUY ONE
BAD SERVICE
3 comments
Fujitsu A.Fujitsu
Hi Andrew. Sorry to hear about your problem. Can you please message us your personal details so we can investigate the problem?
It’s all ok now. Temp sensor had fallen off and was dangling.
Fujitsu A.Fujitsu
Thanks for getting back to us. Just in the $165 charge, can you clarify what was said so we can ensure the correct information is being given out.
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Find out how Fujitsu Lifestyle ASTG18KMCA (5.0kW / 6.0kW) compares to other Split System Air Conditioners
Know better, choose better.
FuzzaBallarat
- 4 reviews
- 2 likes
Godsend threw summer and winter
We bought this last year just around summer and then now that we have winter I can report that it was a really good purchase. The old air con took 18 kilo wots in a day of use where this one is even under 2! The cooling and hearing is spot on and temperature set at one setting doesn't really need to be changed that much
1 comment
Fujitsu A.Fujitsu
Thank you for taking the time to provide feedback on your Fujitsu Air Conditioner. We are delighted you are happy with your purchase.
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NowHandWasherBrisbane
- 4 reviews
Chugging away doing its job well - cooling and heating.
Have had this unit for over four years now without any fuss.
Does a great job both cooling and heating. We don't use this unit day in and day out but when it's a bit cold in winter or a bit too hot in summer (I'm in Brisbane).
Turn it on and set my desired temperature and leave on low fan. I have a two story house and when closed in the place is great during summer and winter. I can probably use the eco setting but I have a solar system so anything is economical for me (during winter months or summer).
Highly recommend. I think mine comes with a 5 year warranty, sweet, and all good so far.
1 comment
Fujitsu A.Fujitsu
We appreciate you taking the time to provide your feedback on Product Review. Thank you.
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itsCKSouth East Queensland, QLD
- 2 reviews
So far so good!
Had this unit installed in a Brisbane unit right at the end of summer, so haven't had a chance to test it's cooling performance, but we've had a few 6-7 degree mornings in Brisbane so far and the unit has been able to heat up the room effortlessly, quickly and quietly every single time.
The indoor unit makes some noise when the fan is on full power, but that's the sound of air moving, which is great because it means it's pushing a lot of air out :). Being wall mounted in a unit block with other unit blocks close nearby, the outdoor unit noi...Read more
se level is just as important. It makes some noise when it's just been switched on because it's heating/cooling at 100% power and blowing air, but after less than 5 minutes the unit starts ramping down and by the 10 minute mark it's so quiet that you literally can't hear it at 2m away, unless you're standing right underneath it, and that's WITHOUT the "outdoor unit low noise" setting turned on. I'm so impressed by how quiet the outdoor unit is, and I'm comforted by the fact that the neighbours will have absolutely no idea it's even running. Summer will be the real test but I'm happy to report that it's been amazing so far.1 comment
Fujitsu A.Fujitsu
We are delighted with your response to the latest purchase of your Fujitsu Air Conditioner. Thank you for taking the time to provide such a great, detailed review on Product Review.
Your valuable feedback is important to us.
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JodiRMelbourne
- 5 reviews
Perfect
It heats and cools really well, love the booster feature to make the air flow more powerful. The remote is super easy to use and the layout on the remote is good. The air con itself looks really nice and modern in the home. All round it's a great product
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GordoSouth West, WA
- 4 reviews
- Lifestyle ASTG18KMCA (5.0kW / 6.0kW)
- Verified purchase
B not A
The last letter in the model No indicates wifi or not, A no B yes, I opted for wifi, after many attempts I have been unable to connect to the internet either on Apple or Android and will seek further advice when I have time. I purchased and had the unit installed through Good Guys for $2079 (back to back plus extra cabeling included) That whole process was carried out expertly by qualified tradesmen. As yet we haven’t actually used the a/c but have no doupt it will perform as expected, if this isn’t the case I will post again
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Questions & Answers
brodyasked
After this unit is turned off a loud clicking noise is heard for few minutes, as still under warranty is this a serious issue my installer says because outdoor unit piping to indoor unit is approximately 8 meters of tubing this distance could cause some sort of surging and noise as i am a engineer i am doubtful as tubing is full. So how can surging occur?
1 answer
Fujitsu A.Fujitsu
Hi Brody, Thank you for placing your question on Product Review. Please contact directly our Technical Support team who will be able to assist you further. Free Toll 1300 364 484.
Dianeasked
How much an hour to run this item?
1 answer
I have the 7.1kW model and it really depends on which mode you use and what the temperature is outside. On the lowest fan setting in energy saving mode it's usually around 50c per hour, but when my husband puts it into turbo mode it can get up to around $1.50-$2 per hour. But we usually have it on a low setting because I don't like it blowing too much.
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Fujitsu A.Fujitsu
Hi Laurs, we are sorry to hear about your experience, please can you private message us your contact details or if you can call us directly QLD Service Team Tel 1300 364 484 so we can discuss this further with you.