Fujitsu Lifestyle Questions & Answers

Hi Jason Thanks for your question, we would always recommend an installer to inspect your premises for the best outcome. Please visit our website for a guide too https://www.fujitsugeneral.com.au/residential-range/economatch

Hi Liz, Yes you can turn it off if you are not going to use it but please keep in mind that you will need to give it time, at least a few hours before you use it when you turn it back on.

Hi Michael, Thank you for your question on Product Review, we would highly suggest for you to book a service call so a technician can attend to clean your coil for you for safety reasons and also for the warranty not to be affected. Please contact our Fujitsu Assist Team and they will advise you the nearest Fujitsu Service Agent in your area Tel: 1300 364 484 we look forward to assisting you.

Hi Carmel, please kindly provide your email address by PM and we will happily send you the requested Fujitsu Operating manual, or alternatively please call us directly Tel: 1300 364 484 and we will do our best to assist you.

Hi Ben, Thank you for taking the time to place your feedback on Product Review. Your custom is important to us. In regards to your question please be advised the error 94 is a trip detection error. As you have already checked for ay clog or interference we would suggest a reset of your unit turning off at the power supply for 5-10mins to see if this will clear for you. If not, then please call to speak to our QLD Service Team who will do their best to advise the soonest time a technician can attend. Tel: 1300 364 484.

Hi Shaun, thank you for kindly providing the description of your Fujitsu airconditioning unit. It seems you could have an issue with your compressor or thermistor, we would advise you to call Tel 1300 364 484 to request a Service Technician to attend your unit.

Hi Mick Thank you for placing your question on Product Review. Please kindly provide the serial number which can be located on the right-hand side of the unit, it will begin with a letter followed by six numbers, so we can assist in answering your question as soon as possible for you.

Hi Jan, Thanks for your question on Product Review,
Please be advised the air isn't used from outside, the air used by the recirculated air from inside your house. Please ensure you clean your filters regularly and if you would like further information regarding the quality of your air please visit our website https://www.fujitsugeneral.com.au/company/hints-tips/how-to-keep-your-indoor-air-quality-at-its-best.

Hi Sopha, Thanks for your questions on Product Review. Please be advised with any Fujitsu Air conditioning unit it will come with a 5 year Warranty and if you need to call for an issue under warranty our Service Team will do their best to assist you Tel: 1300 364 484

Hi Phebe, there are many reasons why your Fujitsu Air Conditioner isn't working. Please, could you tell us the sequence of flashes or error codes displayed so we can give you further information. Alternatively please call our Technical Support team on Tel: 1300 364 484 and they will do their best to assist you.

Hi Phebe, Can you please provide the model of your air condtioner so we can check this fault code for you?

Hi Belle, Thank you for your question, please be advised the Fujitsu Air Conditioning unit doesn't use outside air, it will only re-circulate the air which is inside the house. If you would like to discuss this further please call our Technical Support team Tel: 1300 364 484 and we will do our best to assist you.

Hi Nathan, we have asked our Victorian office to arrange with you an inspection of your air conditioner so we can try and resolve this issue for you.

Hi Rossofbalmain, Thank you for the question on Product Review. We will happily send you the two specifications of the two Fujitsu Air Conditioning units you have. Please call us on Tel: 1300 364 484 to speak to our Technical Support Team or private message us your details so we can send this information directly to you.

Hi Chell, please call our Technical support team Tel: 1300 364 484 and they will do their best to answer your questions. We look forward to chatting with you.

Hi Ian, Thanks for placing your comment on Product Review, please see the below with the pipe sizes for ASTG30KMTA refrigeration pipe sizes 15.80m (5/8") and 9.52m (3/8"). Please don't hesitate to contact our Technical support team if you would like to discuss this further and we can also send you the diagram of this information too.

Hi Elizabeth, thank you for contacting us on Product Review, we are sorry to hear your airconditioning unit is not working for you. In regards to the flashing light error codes please call our Technical support team Tel: 1300 364 484 and they will happily assist you.

Hi Amb, Thank you for your question regarding your Fujitsu Lifestyle ASTG22KMCA, generally discharge temperature error is flagged when the temperature of the discharge thermistor exceeds 110 degrees centigrade. Most common cause is loss of refrigerant, the lack of cooling suction pressure causing the compressor to overheat. Other possible causes in descending order could be any of the following:
The discharge thermistor itself
The controller pcb
Fan motor
Blocked filters or condensor
Indoor Pipe thermister
Expansion valve

We would recommend a technician to attend so please call us directly on Tel: 1300 363 484 and we will do our best to assist you.

Hi Amb, Thank you for your question regarding your Fujitsu Lifestyle ASTG22KMCA, generally discharge temperature error is flagged when the temperature of the discharge thermistor exceeds 110 degrees centigrade. Most common cause is loss of refrigerant, the lack of cooling suction pressure causing the compressor to overheat. Other possible causes in descending order could be any of the following:
The discharge thermistor itself
The controller pcb
Fan motor
Blocked filters or condensor
Indoor Pipe thermister
Expansion valve

We would recommend a technician to attend so please call us directly on Tel: 1300 363 484 and we will do our best to assist you.

Hi, in regards to your error code we would advise you to contact us directly to arrange for a technician to attend your Fujitsu Air Conditioning unit. Please call 1300 364 484 and we will do our best to assist you.

Hi Fred, Thank you for taking the time to place your question on Product Review. It is great to hear your current Fujitsu Air Conditioning unit is still working after 21 years! In regards to your question
We would need the current model you have if you are wanting the equivalent capacity unit.
AOTG30KMTC & AOTG34KMTC requires 4mm power supply cable as per our installation document, 3/8" 5/8" copper pipework rated for R32 Refrigerant.
The AOTG24KMTC can operate from power supply 2.5mm cable however requires copper pipework 1/4"1/2" rated for R32 Refrigerant.
Ideally, one of our accredited installers could come out & assess the installation environment to provide accurate recommendations.
Fujitsu products do have a coil protection coating however If prone to corrosion from Sea air, additional protection may be required as per our warranty details, however, this can be discussed with the installer during the consultation. If you have any further questions please don't hesitate to contact us and we will do our best to assist you Tel: 1300 364 484.