Read also:
thermann hot water system reviews cpl- computers & parts land fisher and paykel mw513 review yard king lawn mower review sunshine blade instant heater price racv emergency home assist numberFujitsu Designer
ASTG09KUCA (2.5kW / 3.2kW), ASTG18KUCA (5.0kW / 6.0kW), ASTG12KUCA (3.5kW / 4.3kW), etc...JaneySydney Surrounds, NSW
Biggest waste of money
Had it for 5 years and had to get it repaired twice in that time. It’s now a month out of warranty and it’s not working again!!!
I just got repair quote from Fujitsu for $834.17 (turns out that the coil is now broken)!!!
I’ve hardly been able to use it in the time I have had it due to issues, so I definitely would NOT recommend this product if you want something long lasting (even if it does look nice).
Purchased in December 2021 at Appliance Central.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Disappointed
Bought this about 6 months after comparing many and went against a few suggestions due to its sleek design.But proved to be very ineffective.Doesnt cool as sold.Using it for a small 1 bedroom apartment yet I have to use a cooler together with the air conditioner to help cool.Wouldnt suggest this sleek AC.
Purchased in July 2021 at Bing Lee for $999.00.
1 comment
Fujitsu A.Fujitsu
Hi Avishall, we are sorry to hear about your experience. We value your custom and your feedback is important to us. Please can you call our Service Team so we can discuss this further with you and we ... Read more
will do our best to assist your issue: Tel 1300 364 484. We look forward to talking to you.Similar opinion? Write a review on ieatwords.com.au!
NaeemSydney, NSW
- 4 reviews
- Designer ASTG09KUCA (2.5kW / 3.2kW)
- Verified purchase
A little noisy but does the job
I bought it from Bing Lee during their 20% off Ebay sale and Fujitsu was also running $150 cashback promo so the total price came to $409.20.
The looks have been great but it's bit noisy when warming up. Overall I am pleased with the product, especially the price I paid for a known brand.
Purchased in April 2021 at Bing Lee for $409.00.
1 comment
Fujitsu A.Fujitsu
Hi Naeem, Thank you for taking the time to place your rating and comments on Product Review. Your feedback is important to us. We are delighted to hear you are overall pleased with your unit and pleas... Read more
e contact our Technical Support team Tel: 1300 364 484 they will be able to provide some advice regarding the noise when warming up and do their best to assist you.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
Elvin N.
- 5 reviews
My first air cond
This air conditioning is my first air cond that I ever have, I cannot remember how long ago but i recommend to anyone thinking of buy a this brand you cannot get it wrong.
Purchased in February 2021.
1 comment
Fujitsu A.Fujitsu
HI Elvin, Thank you for taking the time to place your rating and comment on Product Review, your feedback is important to us. We are delighted to hear you are pleased with your Fujitsu Air conditioning unit and would recommend people to purchase too.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DaveGreater Melbourne (Metropolitan), VIC
- 5 reviews
- 1 like
- Designer ASTG09KUCA (2.5kW / 3.2kW)
- Verified purchase
Looks beautiful but a little noisy
We have installed four of these Designer series split systems in the bedrooms of one of our properties. They look stunning - sit close to the wall, and the white on the front panel is a pure white (not an off-white like some cheaper brands). They heat and cool effectively and seem to be quite energy efficient.
The indoor units can be noisy when the fan is on high, which might be a concern in bedrooms for light sleepers. We also have Fujitsu Lifestyle series units in another property and they are far quieter.
I would recommend these units for spaces that need something that looks good like small- to medium-sized living areas or a study, but I wouldn't install them in a bedroom again.
1 comment
Fujitsu A.Fujitsu
Hi Dave, Thank you for your feedback on Product Review. Your units shouldn't be noisy on high fan. If you contact our assist department from the 2nd January, they will be able to arrange a service technician to come and inspect this for you.
Similar opinion? Write a review on ieatwords.com.au!
MichaelMelbourne
- 2 reviews
- 1 like
Heat/cools well. Loud when heating. Front panel lift action failed for me too.
Heating and cooling works great for bedrooms. Internal unit is noisy, Fujitsu have advised the noise is normal, I also have other Fujitsu models which make no noise hmmm. Front panel lift action broke after a year see: https://m.youtube.com/watch?v=XKiO2LCIduQ. I've since discovered the broken front panel is a common issue. Remote control is NOT backlit which is not ideal when you have kids.
Unit is cosmetically quite attractive.
1 comment
Fujitsu A.Fujitsu
Hi Michael, Thank you for taking the time to provide your feedback on Product Review. if you would like us to have another look at your air conditioner please contact Fujitsu Assist on 1300 658 840.
Similar opinion? Write a review on ieatwords.com.au!
NikSydney
- 6 reviews
- 1 like
Works well, A bit Noisy
The Fujitsu Designer air conditioner has been a great addition for the household. It heats up the room and controls the temperature quite well and quite quickly. The machine can get noisy though when warming up and operate at high temperatures. Overall I am pleased with the product, especially if you can get it on sale.
1 comment
Fujitsu A.Fujitsu
HI Nik, Thank you for taking the time to place your comment on Product Review. Your custom and feedback is important to us. We are delighted you are pleased with your recent purchase of your Fujitsu A... Read more
ir Conditioning unit. In regards to noise level when warming up please contact our Technical Support Team who will do their best to assist this issue on Toll Free Number: 1300 364 484.Similar opinion? Write a review on ieatwords.com.au!
Matt2018Adelaide
- 6 reviews
Simply Excellent
Heats and cools brilliantly. Super quiet, even on high though I recommend leaving it around 22 degrees on low as this is the most cost efficient way to heat or cool. (Just change the mode). Easy to use controls. Looks good on the wall too. Haven't needed to have it serviced yet!
1 comment
Fujitsu A.Fujitsu
Hi Matt, We appreciate you taking the time to provide feedback on your Fujitsu Air Conditioner. Thank you
Similar opinion? Write a review on ieatwords.com.au!
Dianearnot
- 4 reviews
- 2 likes
It works but is not great.
My husband, and AC engineer, fitted this unit into our bedroom. It looks nice and neat when not in use but the outdoor unit is quite noisy when it runs. The door lifts up and opens when in use and, although a nice touch, our has broken. The lifting wheel is made of plastic and not sufficient to lift the door time after time.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
I never do reviewsCentral Queensland, QLD
- 4 reviews
nice looking, quiet and efficient.
Nothing tricky but I think the aesthetic design and the additional efficiency make it well worth it. We put one of these in each of the bed rooms and I have nothing at all bad to report. I think a fixed wall mounted control might be a nice option instead of the remote that tends to walk (I have small children) but that's not a complaint. I like them.
Similar opinion? Write a review on ieatwords.com.au!
michaelAuburn
Perfect product, so quiet, can’t live without it.
we bought this machine last year, it was installed beautifully, and the machine itself work beautifully as well, very quiet, very smooth, and most of all, very energy saving, the machine is easy to use, once you set up your liking, all you need just one press. Highly recommended.
Similar opinion? Write a review on ieatwords.com.au!
RajSydney, NSW
- 6 reviews
- Designer ASTG18KUCA (5.0kW / 6.0kW)
- Verified purchase
Ecxcellent Fujitsu split system
Very happy overall and found slightly better with cooling compared to heating and unit very quite. Installation seems quite simple and completed in 2-3 hours time by technician and we like this unit as quite easy to use for controlling temperatures and change settings to different modes as required with weather conditions and finding economical with power usage compared to existing other split air conditioning units.
Similar opinion? Write a review on ieatwords.com.au!
Jlb01Sydney, NSW
- 3 reviews
- 1 like
Effective Aircon
5kw unit's performance is quiet, need to be outside to hear it work and even then you have to listen hard. Installation was done in a very efficient manner and minimal disruption to home. Installer easily explained settings on remote and now would not be without it. would certainly recommend installer as a great outfit
Similar opinion? Write a review on ieatwords.com.au!
ApeyMelbourne
- 8 reviews
Great Air-Con
We've had our unit for the last 2 years. We've had no reliability issues at all.
The unit is fairly quiet, both inside and outside where the compressor lives. In terms of functionality it offers fairly standard functionality and is very similar to its competitors.
The key highlight of this air con are its handsome looks. The unit has a front fascia which is seamless when the air-con is OFF, but moves up to expose the grille when the air-con is switched ON. It carries a minimalist look.
In summary, no reliability issues to date, solid and relatively quiet unit that looks the part in any modern setting.
Similar opinion? Write a review on ieatwords.com.au!
Lou fabIllawarra, NSW
- 20 reviews
Nice aircon
Looks great with sliding front facia
Easy to use remote cooling and heat both work great has a power option that blasts out the air to cool or heat room very quickly
Cools a 5 x 6 m room quite easy and keeps it at temp no drama would recommend
Similar opinion? Write a review on ieatwords.com.au!
Find out how Fujitsu Designer compares to other Split System Air Conditioners
Know better, choose better.
rick
- 7 reviews
- 7 likes
good unit
We got the 2.5kw and 5kw models one for the bedroom and one for the lounge room, the 5kw is a fair bit quieter than the 2.5kw, they both are reasonably quiet, however we can just hear the 2.5kw compressor running opposite a brick veneer wall, the 5kw is practically not audible through the wall. we got these ones due to the energy rating a price was a bit cheaper than the others. they do not come with plumbing equipment for gas, some other brands might come with them, not a big deal though unless you were going to DIY install perhaps go with a brand that has the tubes supplied, however you may as well just pay someone the 500 bucks or so each that there is to install these units, saves you the hassle...
Similar opinion? Write a review on ieatwords.com.au!
Jenni
- 5 reviews
Good
Pretty happy with the unit. Heating a 2brm unit and it does a good job even though it's a decent sized area. Very quiet too. Only problem I find is the unit is mounted high on the wall and if you are sitting on the lounge you feel a cool draft even thought it is set to heat. Sometimes it feels warmer then other times even though it is set at same temp
Similar opinion? Write a review on ieatwords.com.au!
JChanSydney
- 4 reviews
- 1 like
Satisfactory, does it job fine
It's not amazingly quiet, but it does it job fine and good allrounder. I got installed in a master bedroom and it's sufficient for both cooling and heating.
Bought based on past experience and wasn't disappointed. I would recommend this to anyone looking for a small size aircon for small area such as bedroom, study room etc
Similar opinion? Write a review on ieatwords.com.au!
- Designer ASTG09KUCA (2.5kW / 3.2kW)
- Verified purchase
Disappointing
The unit looks good but at times it is very noisy and has a lot of vibration. It has the usual fan blowing sound which is okay but when it often revs up like a car engine and then there is the vibration that goes through your body it is not good, I need to switch it off. I had the guys back that installed it and they said you have to expect to hear the compressor fan and the internal fan and said it was okay. Apart from those noises there is also the water flowing sounds but as I mentioned before its the engine and vibration noises that I cannot tolerate. Very disappointing for a brand new air conditioner.
Similar opinion? Write a review on ieatwords.com.au!
JWSydney, NSW
- 4 reviews
- Designer ASTG18KUCA (5.0kW / 6.0kW)
- Verified purchase
Compact Inside Unit, stylish, fan noisy at high speed
I purchased this brand and model based on having great experiences with previous Fujitsu Air Conditioners. And this model is the largest capacity in Slim line internal head unit.
Given the small internal head unit it pumps out a good amount of cool air. Has lots of functions, namely the Powerful function which maxes out the fan speed and run the outdoor compressor at full capacity to pump out instant cold air. I use this feature a lot.
This model capacity is a little under powered for my room size but I wanted the slim stylish internal he...Read more
ad unit. Other models have ridiculous over sized internal head units that look ugly and out-dated style. Fan speed set on medium/high to high is very noisy, but having said that it does pump out a lot of air. I guess thats the trade off on those hot 40degree days. Not having smart phone app based functionality is the reason i gave it 4 stars. This option have been available in Europe and USA for over 2 years now, the fact Fujitsu Australia has not kept up with overseas offerings and other brands is putting there brand well behind the game. If this is a feature you require you can obtain 3rd party wi-fi remote receivers for air conditioners, but its a shame Fujitsu Australia still dont have this feature available. Overall i'm happy with this model from Fujitsu, I just wish they would offer larger capacity models in the Designer range.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
laniasked
I have just put every thing back after having cleaned the filters and the unit will go hot the panel does not lift up and open.what should I do?
1 answer
Fujitsu A.Fujitsu
Hi Lani, can you please contact our technical support team on 1300 364 484 and they will talk you through fixing this up. Thanks
Rochelle K.asked
How long should it take for the system to blow cold air on Cool at 20
1 answer
Fujitsu A.Fujitsu
Hi Rochelle, This depends on lots of factors including how hot it is outside, how big the room is you are trying to cool, what size and type of air conditioner you have if your filters are clean, is your ceiling insulated, do you windows face west.
If you would like to discuss this with one of our technicians please call us on 1300 364 484.
Mooheadasked
Hi There,
These units look great. I am thinking of buying one.
Can you plse advise me what is the longest pipe run I can have between the internal unit on the wall and the outdoor compressor please?? And who supplies the longer piping please??
Rgds
Richard
3 answers
Fujitsu A.Fujitsu
HI Moohead, Thank you for your question, please be advised the Fujitsu Air Conditioning unit doesn't come with piping, this will be provided by the installer. The minimum piping required is 3m and the maximum is 20m. There is sufficient refrigerant to cover 20m inside the condensor.
Thanks very much. Sounds perfect.
Fujitsu A.Fujitsu
Hi Moohead, if you have any further questions please don't hesitate to let us know and we will do our best to help. Alternatively you can also always call our technical support team who will happily discuss any questions Tel: 1300 364 484.
Prices
Fujitsu 2.5kW Reverse Cycle Split System Inverter Air Conditioner ASTG09KUCA
$849.00Fujitsu - ASTG09KUCA - 2.5kW(C) / 3.2kW(H) - Inverter Air Conditioner
$999.00Fujitsu 3.5kW Reverse Cycle Split System Inverter Air Conditioner ASTG12KUCA
$1,056.00Fujitsu - ASTG12KUCA - 3.5kW(C)/4.3kW(H) - Inverter Air Conditioner
$1,099.00Fujitsu 5.0kW Reverse Cycle Split System Inverter Air Conditioner ASTG18KUCA
$1,460.00Fujitsu - ASTG18KUCA - 5.0kW(C)/6.0kW(H) - Inverter Air Conditioner
$1,599.00
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Fujitsu A.Fujitsu
HI Janey, Thank you for providing your feedback. We are sorry to hear about your experience. Can you please email us the details of your purchase, any service reports you have and your quote to conta... Read more
[email protected] so we can look into this further for you. Please quote reference number 615112. Thank you