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Reviews

(13)
(7)
(3)
(0)
(4)
  • Build Quality
    3.3 (4)
  • Value for Money
    3.0 (4)
  • Ease of Use
    4.0 (4)
  • Cleaning & Maintenance
    4.0 (3)
  • Room Type
    • Living/Dining Area (2)
    • Small Bedroom (2)
    • Large Bedroom (1)
  • Noise Level
    3.0 (4)
  • Heating / Cooling Speed
    3.5 (2)
Janey

JaneySydney Surrounds, NSW

Biggest waste of money

published

Had it for 5 years and had to get it repaired twice in that time. It’s now a month out of warranty and it’s not working again!!!
I just got repair quote from Fujitsu for $834.17 (turns out that the coil is now broken)!!!
I’ve hardly been able to use it in the time I have had it due to issues, so I definitely would NOT recommend this product if you want something long lasting (even if it does look nice).



Purchased in December 2021 at Appliance Central.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Home Insulation Level Good
Room Type Living/Dining Area
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1 comment
Fujitsu
Fujitsu A.Fujitsu

Disappointed

published

Bought this about 6 months after comparing many and went against a few suggestions due to its sleek design.But proved to be very ineffective.Doesnt cool as sold.Using it for a small 1 bedroom apartment yet I have to use a cooler together with the air conditioner to help cool.Wouldnt suggest this sleek AC.



Purchased in July 2021 at Bing Lee for $999.00.

Build Quality
Ease of Use
Noise Level
Value for Money
Home Insulation Level Good
Room Type Living/Dining Area
See all answers
1 comment
Fujitsu
Fujitsu A.Fujitsu
Naeem

NaeemSydney, NSW

  • 4 reviews

A little noisy but does the job

published

I bought it from Bing Lee during their 20% off Ebay sale and Fujitsu was also running $150 cashback promo so the total price came to $409.20.



The looks have been great but it's bit noisy when warming up. Overall I am pleased with the product, especially the price I paid for a known brand.

Purchased in April 2021 at Bing Lee for $409.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Room Type Small Bedroom
See all answers
1 comment
Fujitsu
Fujitsu A.Fujitsu
Split System Air Conditioners

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Elvin N.

Elvin N.

  • 5 reviews

My first air cond

published

This air conditioning is my first air cond that I ever have, I cannot remember how long ago but i recommend to anyone thinking of buy a this brand you cannot get it wrong.

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Heating / Cooling Speed
Home Insulation Level Average
Room Type Large Bedroom and Small Bedroom
See all answers
1 comment
Fujitsu
Fujitsu A.Fujitsu

HI Elvin, Thank you for taking the time to place your rating and comment on Product Review, your feedback is important to us. We are delighted to hear you are pleased with your Fujitsu Air conditioning unit and would recommend people to purchase too.

The reviewer stated that an incentive was offered for this review

Dave

DaveGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 1 like

Looks beautiful but a little noisy

published

We have installed four of these Designer series split systems in the bedrooms of one of our properties. They look stunning - sit close to the wall, and the white on the front panel is a pure white (not an off-white like some cheaper brands). They heat and cool effectively and seem to be quite energy efficient.
The indoor units can be noisy when the fan is on high, which might be a concern in bedrooms for light sleepers. We also have Fujitsu Lifestyle series units in another property and they are far quieter.
I would recommend these units for spaces that need something that looks good like small- to medium-sized living areas or a study, but I wouldn't install them in a bedroom again.

Date PurchasedJul 2017
1 comment
Fujitsu
Fujitsu A.Fujitsu

Hi Dave, Thank you for your feedback on Product Review. Your units shouldn't be noisy on high fan. If you contact our assist department from the 2nd January, they will be able to arrange a service technician to come and inspect this for you.

Michael

MichaelMelbourne

  • 2 reviews
  • 1 like

Heat/cools well. Loud when heating. Front panel lift action failed for me too.

published

Heating and cooling works great for bedrooms. Internal unit is noisy, Fujitsu have advised the noise is normal, I also have other Fujitsu models which make no noise hmmm. Front panel lift action broke after a year see: https://m.youtube.com/watch?v=XKiO2LCIduQ. I've since discovered the broken front panel is a common issue. Remote control is NOT backlit which is not ideal when you have kids.

Unit is cosmetically quite attractive.

Date PurchasedOct 2016
1 comment
Fujitsu
Fujitsu A.Fujitsu

Hi Michael, Thank you for taking the time to provide your feedback on Product Review. if you would like us to have another look at your air conditioner please contact Fujitsu Assist on 1300 658 840.

Nik

NikSydney

  • 6 reviews
  • 1 like

Works well, A bit Noisy

published

The Fujitsu Designer air conditioner has been a great addition for the household. It heats up the room and controls the temperature quite well and quite quickly. The machine can get noisy though when warming up and operate at high temperatures. Overall I am pleased with the product, especially if you can get it on sale.

Date PurchasedApr 2018
1 comment
Fujitsu
Fujitsu A.Fujitsu
Matt2018

Matt2018Adelaide

  • 6 reviews

Simply Excellent

published

Heats and cools brilliantly. Super quiet, even on high though I recommend leaving it around 22 degrees on low as this is the most cost efficient way to heat or cool. (Just change the mode). Easy to use controls. Looks good on the wall too. Haven't needed to have it serviced yet!

Date PurchasedMay 2014
1 comment
Fujitsu
Fujitsu A.Fujitsu

Hi Matt, We appreciate you taking the time to provide feedback on your Fujitsu Air Conditioner. Thank you

Dianearnot

Dianearnot

  • 4 reviews
  • 2 likes

It works but is not great.

published

My husband, and AC engineer, fitted this unit into our bedroom. It looks nice and neat when not in use but the outdoor unit is quite noisy when it runs. The door lifts up and opens when in use and, although a nice touch, our has broken. The lifting wheel is made of plastic and not sufficient to lift the door time after time.

Date PurchasedSep 2015
Split System Air Conditioners

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I never do reviews

I never do reviewsCentral Queensland, QLD

  • 4 reviews

nice looking, quiet and efficient.

published

Nothing tricky but I think the aesthetic design and the additional efficiency make it well worth it. We put one of these in each of the bed rooms and I have nothing at all bad to report. I think a fixed wall mounted control might be a nice option instead of the remote that tends to walk (I have small children) but that's not a complaint. I like them.

Date PurchasedJan 2015
michael

michaelAuburn

Perfect product, so quiet, can’t live without it.

published

we bought this machine last year, it was installed beautifully, and the machine itself work beautifully as well, very quiet, very smooth, and most of all, very energy saving, the machine is easy to use, once you set up your liking, all you need just one press. Highly recommended.

Date PurchasedJul 2017
Raj

RajSydney, NSW

  • 6 reviews

Ecxcellent Fujitsu split system

published

Very happy overall and found slightly better with cooling compared to heating and unit very quite. Installation seems quite simple and completed in 2-3 hours time by technician and we like this unit as quite easy to use for controlling temperatures and change settings to different modes as required with weather conditions and finding economical with power usage compared to existing other split air conditioning units.

Date PurchasedAug 2017
Jlb01

Jlb01Sydney, NSW

  • 3 reviews
  • 1 like

Effective Aircon

published

5kw unit's performance is quiet, need to be outside to hear it work and even then you have to listen hard. Installation was done in a very efficient manner and minimal disruption to home. Installer easily explained settings on remote and now would not be without it. would certainly recommend installer as a great outfit

Date PurchasedDec 2017
Apey

ApeyMelbourne

  • 8 reviews

Great Air-Con

published

We've had our unit for the last 2 years. We've had no reliability issues at all.

The unit is fairly quiet, both inside and outside where the compressor lives. In terms of functionality it offers fairly standard functionality and is very similar to its competitors.

The key highlight of this air con are its handsome looks. The unit has a front fascia which is seamless when the air-con is OFF, but moves up to expose the grille when the air-con is switched ON. It carries a minimalist look.

In summary, no reliability issues to date, solid and relatively quiet unit that looks the part in any modern setting.

Date PurchasedFeb 2016
Lou fab

Lou fabIllawarra, NSW

  • 20 reviews

Nice aircon

published

Looks great with sliding front facia
Easy to use remote cooling and heat both work great has a power option that blasts out the air to cool or heat room very quickly
Cools a 5 x 6 m room quite easy and keeps it at temp no drama would recommend

Date PurchasedJan 2017
Split System Air Conditioners

Find out how Fujitsu Designer compares to other Split System Air Conditioners

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rick

rick

  • 7 reviews
  • 7 likes

good unit

published

We got the 2.5kw and 5kw models one for the bedroom and one for the lounge room, the 5kw is a fair bit quieter than the 2.5kw, they both are reasonably quiet, however we can just hear the 2.5kw compressor running opposite a brick veneer wall, the 5kw is practically not audible through the wall. we got these ones due to the energy rating a price was a bit cheaper than the others. they do not come with plumbing equipment for gas, some other brands might come with them, not a big deal though unless you were going to DIY install perhaps go with a brand that has the tubes supplied, however you may as well just pay someone the 500 bucks or so each that there is to install these units, saves you the hassle...

Date PurchasedJan 2017
Jenni

Jenni

  • 5 reviews

Good

published

Pretty happy with the unit. Heating a 2brm unit and it does a good job even though it's a decent sized area. Very quiet too. Only problem I find is the unit is mounted high on the wall and if you are sitting on the lounge you feel a cool draft even thought it is set to heat. Sometimes it feels warmer then other times even though it is set at same temp

Date PurchasedSep 2016
JChan

JChanSydney

  • 4 reviews
  • 1 like

Satisfactory, does it job fine

published

It's not amazingly quiet, but it does it job fine and good allrounder. I got installed in a master bedroom and it's sufficient for both cooling and heating.
Bought based on past experience and wasn't disappointed. I would recommend this to anyone looking for a small size aircon for small area such as bedroom, study room etc

Date PurchasedJun 2017

Disappointing

published

The unit looks good but at times it is very noisy and has a lot of vibration. It has the usual fan blowing sound which is okay but when it often revs up like a car engine and then there is the vibration that goes through your body it is not good, I need to switch it off. I had the guys back that installed it and they said you have to expect to hear the compressor fan and the internal fan and said it was okay. Apart from those noises there is also the water flowing sounds but as I mentioned before its the engine and vibration noises that I cannot tolerate. Very disappointing for a brand new air conditioner.

Date PurchasedMay 2017
JW

JWSydney, NSW

  • 4 reviews

Compact Inside Unit, stylish, fan noisy at high speed

published
Date PurchasedNov 2016
Page 1 of 2

Questions & Answers

lani

laniasked

Designer ASTG12KUCA (3.5kW / 4.3kW)

I have just put every thing back after having cleaned the filters and the unit will go hot the panel does not lift up and open.what should I do?

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Lani, can you please contact our technical support team on 1300 364 484 and they will talk you through fixing this up. Thanks

Rochelle K.

Rochelle K.asked

Designer

How long should it take for the system to blow cold air on Cool at 20

1 answer
Fujitsu
Fujitsu A.Fujitsu

Hi Rochelle, This depends on lots of factors including how hot it is outside, how big the room is you are trying to cool, what size and type of air conditioner you have if your filters are clean, is your ceiling insulated, do you windows face west.

If you would like to discuss this with one of our technicians please call us on 1300 364 484.

Moohead

Mooheadasked

Designer ASTG18KUCA (5.0kW / 6.0kW)

Hi There,
These units look great. I am thinking of buying one.
Can you plse advise me what is the longest pipe run I can have between the internal unit on the wall and the outdoor compressor please?? And who supplies the longer piping please??
Rgds
Richard

3 answers
Fujitsu
Fujitsu A.Fujitsu

HI Moohead, Thank you for your question, please be advised the Fujitsu Air Conditioning unit doesn't come with piping, this will be provided by the installer. The minimum piping required is 3m and the maximum is 20m. There is sufficient refrigerant to cover 20m inside the condensor.

Moohead
Moohead

Thanks very much. Sounds perfect.

Fujitsu
Fujitsu A.Fujitsu

Hi Moohead, if you have any further questions please don't hesitate to let us know and we will do our best to help. Alternatively you can also always call our technical support team who will happily discuss any questions Tel: 1300 364 484.

Get an answer from our members and Fujitsu representatives

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