We have owned 4 of these designer split systems in our last 2 homes. Both places we had a 5kw and 2.5kw units.
Their performance has been excellent! Even on the hottest summer days we have had running the two units in our home have kept it cool.
We have never had an issue with the units and are constantly being used. We no longer use Gas ducted heating because these units perform so well.
We just bought our next new home and I'm seriously thinking of buying these again.
Only down side is that in the past 6 years this unit hasn't advanced. Many of the other competitors now offer wifi conectivity. It will be out of the Fujitsu Designer range or the Daikin Zena ranges.

Had it for 5 years and had to get it repaired twice in that time. It’s now a month out of warranty and it’s not working again!!!
I just got repair quote from Fujitsu for $834.17 (turns out that the coil is now broken)!!!
I’ve hardly been able to use it in the time I have had it due to issues, so I definitely would NOT recommend this product if you want something long lasting (even if it does look nice).

we bought this machine last year, it was installed beautifully, and the machine itself work beautifully as well, very quiet, very smooth, and most of all, very energy saving, the machine is easy to use, once you set up your liking, all you need just one press. Highly recommended.

Very happy overall and found slightly better with cooling compared to heating and unit very quite. Installation seems quite simple and completed in 2-3 hours time by technician and we like this unit as quite easy to use for controlling temperatures and change settings to different modes as required with weather conditions and finding economical with power usage compared to existing other split air conditioning units.

5kw unit's performance is quiet, need to be outside to hear it work and even then you have to listen hard. Installation was done in a very efficient manner and minimal disruption to home. Installer easily explained settings on remote and now would not be without it. would certainly recommend installer as a great outfit

Looks great with sliding front facia
Easy to use remote cooling and heat both work great has a power option that blasts out the air to cool or heat room very quickly
Cools a 5 x 6 m room quite easy and keeps it at temp no drama would recommend

We got the 2.5kw and 5kw models one for the bedroom and one for the lounge room, the 5kw is a fair bit quieter than the 2.5kw, they both are reasonably quiet, however we can just hear the 2.5kw compressor running opposite a brick veneer wall, the 5kw is practically not audible through the wall. we got these ones due to the energy rating a price was a bit cheaper than the others. they do not come with plumbing equipment for gas, some other brands might come with them, not a big deal though unless you were going to DIY install perhaps go with a brand that has the tubes supplied, however you may as well just pay someone the 500 bucks or so each that there is to install these units, saves you the hassle...

I am extremely happy with it and will highly recommend it to any one that is thinking of getting an aircon.
It looks really good, not noisy until you push powerful button..
The remote is a little big but easy to use...
My installer done a great job, very clean and very helpful..
Over all very happy..

Both heating and cooling performance is great !
It's medium in noise...not to loud but you know when it's on.
I have to pay an air conditioner to installed it then I had to pay more extra to get the compressor away from the area....as I did not want the look of it near our barbecue area !
It's not complicated but if I have problems....I always tell my husband what I want