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ASTG09LVCC (2.5kW / 3.4kW), ASTG24LFCC (7.1kW / 8.0kW), ASTG12LVCC (3.5kW / 4.8kW), etc...kelly
- 5 reviews
- Classic ASTG24LFCC (7.1kW / 8.0kW)
- Verified purchase
Keeping cool
We got this as our gas heater wasnt heating the whole home it was too small but this seems to get the rest if the home . The air con works great I have very small living area and its actually too cold for me but the heating I don't like because it hits me in the face but that's because of where we had to install it so I can not fault it at all apart from saying eould be great for a bigger living area and I live in Tassie so barely need to use the air con. The remote is a bit hard for me to workout but I'm not real good with these things either. Cant say about maintenance etc yet. Has a bit of noise to it though and have to have television volume turned up.
Purchased in August 2021 at Harvey Norman for A$2,499.00.
3 comments
Thankyou very much :-)
Fujitsu A.Fujitsu
Hi Kelly we value your custom and if you need any further assistance please don't hesitate to contact us and we will always do our best to assist you.
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James M.Sydney, NSW
Great! If you don't need to sleep...
The air conditioner creates cold air and the positives stop there. After it was initially installed it produces normal air for the first 3 uses and after that always had a mystery smell. The detail line was checked and technician said it's normal. But I can live with a smell.
The Noise! We have but slept with it on our sat in the same from with it since it was installed. Fujitsu's own technician (not a registered installer) came out and said the level of noise is normal. This I consider as evidence that Fujitsu makes extremely loud products. Approximately every 2-3minutes there is a loud wooshing for about 30sec followed by a constant low wooshing. Unfortunately we have 3 of these the same model so our entire family can't sleep....
Purchased in October 2021.
1 comment
Fujitsu A.Fujitsu
Hi James, please can you kindly provide your contact details so we can discuss this further with you or alternatively contact our Service Team directly Tel: 1300 364 484 quoting ticket 600970 and we will do our best to assist you.
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Liza F.South East Queensland, QLD
- 3 reviews
- Classic ASTG12LVCC (3.5kW / 4.8kW)
- Verified purchase
Very high quality product!
The unit copes very well with QLD summers and high demands. I also have a smaller unit in my bedroom, and it too copes exceptionally well.
The features and controls are great, particularly timed starts and/or finishes.
When the temperature gets below freezing, the units effectively defrost.
Purchased in March 2021 at SAE Group for A$2,400.00.
1 comment
Fujitsu A.Fujitsu
Hi Liza, Thank you for taking the time to place your comments and rating on Product Review, we are delighted to hear you are pleased with your Fujitsu Air Conditioning purchase. Your feedback and custom are important to us.
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Find out how Fujitsu Classic compares to other Split System Air Conditioners
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SabNorth Queensland, QLD
- 3 reviews
- 3 likes
- Classic ASTG24LFCC (7.1kW / 8.0kW)
- Verified purchase
Inadequate warranty
I bought a fujitsu inverter, heat & cool model in August 2015 with a 5 year warranty covering labour and parts. However, when it failed to work in July this year I was told by the Fujitsu service agent that came out that a gecko had got into the outdoor unit and caused a short circuit, hence the pc board had to be replaced with a "coated" one. He quoted labour charges of $110, which i believe is unfair as Fujitsu failed to provide a board fit for purpose. An outdoor unit is sure to attract geckos, frogs, insects etc as as such Fujitsu has not...Read more
provided this protection for this unit. In addition, when i requested Fujitsu to replace the board free of cost, ;as the product is still under warranty, they refused and quote their warranty clause which states failure due to vermin going entering, is not covered. It seems that Fujitsu has built in this clause just to cover their liability, with no thought for the customer. I chose Fujitsu over others as they are known to be a reputable company., i am very disappointed both with Fujitsu and Harvey Norman, Townsville (where i bought this air conditioner) who insist that the warranty will not cover the fault. In short, the warranty they offer is inadequate, as the outdoor unit should have been protected from vermin entering the unit. Inadequate warranties such as this one, are useless to the customer, especially ones like me, who are on a limited budget and can ill afford to pay the labour costs. These warranties should not be allowed to exist.1 comment
Fujitsu A.Fujitsu
Hi Sab, Thank you for your feedback. Warranties are designed to cover manufacting faults in design, materials and workmanship. Fujitsu provides a full 5 year parts and labour warranty for this purpos... Read more
e. Fujitsu air conditioners meet all Australian Standards required. Fujitsu General goes to great lengths to minimise the chances of vermin intrusion. All makers of air conditioners have the same policies concerning vermin and adopt the same stance when faced with such claims.. We at Fujitsu General believe the unit is well tested, durable, fit for purpose and is not defective.Similar opinion? Write a review on ieatwords.com.au!
JaneBAdelaide
- 9 reviews
- 2 likes
Love this aircon
Installed this Fujitsu a few years ago in the childrens bedroom and so impressed with its fast ability to heat or cool the room (and if I leave the door open it warms up entire upstairs. It is quiet and unobtrusive and easy to use. I was so happy with it that I recently bought another Fujitsu (talked into a different model ASTG12KMCA) and the second Fujitsu is a more powerful model but far less effective. So happy with this one, disappointed with #2.
2 comments
Fujitsu A.Fujitsu
Hi Jane, Thank you for your feedback. If you contact Fujitsu Assist on 1300 658 840 they will arrange for one of our technicians or service agents to come and have a look at the second unit.
Thanks, I might do that. I feel there must be an issue as the difference is significant.
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SabNorth Queensland, QLD
- 3 reviews
- 3 likes
- Classic ASTG24LFCC (7.1kW / 8.0kW)
- Verified purchase
Warranty inadequate
I purchased a Fujitsu air conditioner (wall mounted inverter) in August 2015 which came with a 5 year warranty covering labour and parts. In July 2018 when we tried to switch the air conditioner the lights on the indoor unit were flickering and the air conditioner did not work. The product is still under warranty. When we rang Fujitsu, they put us through to their service agent who after investigations found a dead gecko in the outdoor unit, and told us that this had caused a short circuit. He said he would replace the PC board with one that ...Read more
was coated with a substance which would ensure that should any gecko get in there would be no short circuit in the future. The service agent then said Fujitsu would replace the board, however would charge for his labour ($110). I then spoke to the manager of Harvey Norman, Townsville, where I bought the air conditioner and who that the warranty did not cover this fault. From researching this issue I find that if the pc board had been coated in the first place, there would have been no short circuit. Hence, I was sold a piece where the PC board in the outdoor unit was not reliable and had inadequate protection for expected events like frogs, geckos, insects etc entering I wrote to Fujitsu again to complain about the unfairness of the warranty and requesting that the board be replaced free of labour costs as the fault was more due an inadequate protection offered by Fujitsu to keep the outdoor unit in good working condition. However, they have refused and it seems that the warranty clause quoted by Fujitsu, has been drawn up for their own protection, which makes the warranty useless and unfair for the customer. Unreasonable warranties such as this one should not be in existence. I feel very disappointed and let down by both Fujitsu, whom I favoured over other companies due to their normally good reputation, as also by Harvey Norman where I have bought all my white goods, computers and software.2 comments
Fujitsu A.Fujitsu
HI Sab, Thank you for providing your feedback.
Fujitsu General goes to great lengths to minimise the chances of vermin intrusion. All makers of air conditioners have the same policies concerning ve... Read more
rmin and adopt the same stance when faced with such claims. Fujitsu’s air conditioning units go through rigorous testing procedures and comply with all relevant Australian Standards. We believe the unit is well tested, durable, fit for purpose device and is not defective. The product is durable in its design, allowing the equipment to resist reasonable varied Australian weather / climatic extremities.Hi Fujitsu official... I understand that the newer units have a pc board that is coated to protect from vermin, so I do not believe that the product I bought is fit for purpose being an outdoor unit t... Read more
hat is sure to attract vermin. It is therefore reasonable to say that the pc board was not adequately protected. As Fujitsu was a recommended product I believed that the organization would stand by any defects or shortcomings in their product. However, I now think your organization is not standing up to its reputation in insisting that the product is perfect. I have another 3 rooms where I would like to fit in airconditioners, but I am now a very disappointed customer and will not buy Fujitsu again. SabSimilar opinion? Write a review on ieatwords.com.au!
StreetlightsMelbourne
- 8 reviews
Great for an Aussie Summer
We got this air conditioner to replace an old clunker. It's heaps better. It's pumps out the cold air without being too noisy, the air flow can be directed both horizontally and vertically, and it seems quite efficient. We haven't noticed much of an increase in our power bills despite using it a lot.
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Rahulredfern
- 11 reviews
Good cooling, quiet.
Pretty basic aircon. I got 2.5 and 3.5kw systems. Surprised how quiet it is. Buying from Harvey Norman was a terrible experience, so buy elseware and make sure they have stock. The wifi model was hard to setup and lacks integration with automation systems. Overall though for the price it’s a pretty good choice.
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Lou fabIllawarra, NSW
- 20 reviews
Good air cond
Great air conditioning heats and cools a 8x6m room quite quickly has a top power option that blast out air to heat or cool room quickly easy remote to use quiet and keeps room at temp easily even on 35 degree days would recommend great value for a big air unit
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Find out how Fujitsu Classic compares to other Split System Air Conditioners
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Janet SAU
- 2 reviews
- 1 like
Dont honor their promotions dont buy through Harvey Norman
I was ripped off by the promotion of buying 2 air conditioners and not receiving a cashback when we purchased in the required period. I rang the Head Office in NSW Eastern Creek and they basically didnt want to know about it. Tough Luck more or less you don't have a claim number. Hey they were rude and Pauline was sarcastic. No customer satisfaction and service they couldnt care less so don't buy these aircons go for the top rated ones on Canstaar. If they do not honor a promotion from geniune customer and they can always follow up who is then they are not worth buying from or dealing with. I will be writing to head office n Japan.
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Fred
- 4 reviews
Ok..
The Unit is not bad. It runs reliably . But it is a little noisy for a Bedroom. Also the minimum temp you can set it too is 18 degress which I find a little to warm for a bed room. Something like 16 degrees would be better. Also front cover that you need to fold up to clean filters has weak hinge points, one of which has broken on my unit.
1 comment
I had to replace the front cover in the end due to the week hinge.. But other than my comments above the unit is still going
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Rola RahalSydney, NSW
- 14 reviews
Good Value
Bought this item a few months ago and installed it on the second floor of the house. We are very happy with the cooling and heating system, however, the air condition unit does tend to make some sound when it is on and you can hear the sound more at night.
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Miss AE
- 2 reviews
Air con OK but remote control lacking.
A note for anyone considering Fujitsu split systems. Be very wary of their basic clunky chunky remote controls. Many other brands have far better remotes. Fujitsu remotes have no backlight and poor renge sensitivity. Daikin, on the other hand has stunning new black hi-tech backlit remote and even much cheaper brands have better remotes. You really need backlighting for night-time use. Be warned. I was trapped. But you can buy very nice generic remotes online that work better than the uninspiring basic stock standard Fujitsu remote.
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onon2000
- 11 reviews
- 3 likes
Very good for value especially with the cashback offer.
Very happy with the cooling and heating. The unit was not as quiet as I thought during the night when I have it on quiet mode compared to the Panasonic I had in my previous place. Installation didn't have any problems. Easy to use. I did find it a bit weird however when it is running because the front flap panel opens up from the top down and I thought it was broken but it is normal.
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Cheryl H
- 5 reviews
quiet and cool
itis cooling fast and quiet in the room. And easy to used the mind on and I set up every thing when over night can feel quiet nice to sleep in summer night. And I encourage my mums house to have one also. 5 starts to chice this brand. Ha
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Find out how Fujitsu Classic compares to other Split System Air Conditioners
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RogerGreater Melbourne (Inner), VIC
- 5 reviews
- Classic ASTG34LFCC (9.2kW / 10.0kW)
- Verified purchase
Australia's Dumbest Air
Thing works. heats in winter cools in summer using a dumb remote control. there are no smarts to this thing. Due to the remote control configuration, you can't get it to work with an aftermarket aircon control system (like Sensibo) to smarten it up because Fujitsu tried to be "smart" with their remote - problem is that if your internet-connected command thingy tries to control the aircon, the remote dumbly sits there and misses everything. I sorely miss my old Samsung wifi enabled wonder with the heating/cooling scheduling and phone app. If you want to come home to a warm house in winter or a cool house in summer - remember to leave this power hungry behemoth running while you're out!!!
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Karen
- 2 reviews
Fantastic value
This air conditioning unit is amazing. It is quiet and efficient in every way. We dont even know when its on and the temperature is always constant. The purchase point price and the cost of running the unit is excellent. It is perfect for our lifestyle and perfect for easy living.
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KathyGold Coast Qld
- 3 reviews
A lifesaver
Very happy with the unit. Love it. Easy to adjust and to control .can turn it off and on with eyes closed. Installation not great as water just goes into a bucket !!!. Lots of water to empty. Humidity high in Qld! Also an eyesore in my small courtyard with bucket and pipes out in the open.
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dissapointed
I have bought fujitsu air con 2.5kw last week and installed it.Very dissapointed.It has problem with swinging back after you set swing to lower position.it comes back after 30min.I wake up with headache and sinus problems every morning.I spoke to technician from fujitsu he said thats the way it is
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AvgJoe
- 9 reviews
- 15 likes
Nothing is better
Bought 2 of them. 1 for the bedroom and the other dor the living room. Both units run efficiently with auto cool function at 24degree Celsius. Run smoothly and quietly all night long. Very happy with my purchase. It's the best investment ever since Sydney temperature frequently reached 40 plus.
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Questions & Answers
Sandie C.asked
How do you remove the front cover?
1 answer
Fujitsu A.Fujitsu
Hi Sandie, The front cover is hinged on the top. If you pull it towards yourself and upwards you will be able to open it. Let me know if you need any further assistance or call us on 1300 364 484 when you are doing it so we can talk you through the process.
Sandie C.asked
How do you take off the front cover?
1 answer
Fujitsu A.Fujitsu
Hi Sandie, The front cover is hinged on the top. If you pull it towards yourself and upwards you will be able to open it. Let me know if you need any further assistance or call us on 1300 364 484 when you are doing it so we can talk you through the process.
bokiasked
what year was the astg34lfcc available?
1 answer
Cannot remember but less than 5 years back as the product was still under warranty when repaired
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Fujitsu A.Fujitsu
Hi Kelly thank you for taking the time to place your rating and feedback on Product Review. We have a technical support team who would be able to talk through the process of using your remote control ... Read more
please tel: 1300 364 484 and they will do their best to assist you.