Future Broadband

After a trouble-free year on ADSL2+ with Future Broadband, we have now been connected to their NBN100 plan at our new house for more than two months. Once again, the service is faultless with fast speeds even in peak hours.

I noticed that FBB have reduced their contract period to just 3 months and their setup fee to $55. Fixed Wireless plans are month to month. At the moment, there is also a double data bonus on some plans. Check out their website. This RSP is hard to fault. Some even say it is boring because nothing ever goes wrong.

I espe...Read more

I started using this ISP early last year. At the time I signed up I had a tech hitch but their excellent support had me up and running after a phone call.

Since then, my Fibre to the Node connection has been always full speed at any time of the day or night. The best bit however is the stability. It never goes down. As I understand it they use AAPT's business network for home customers and I suspect this is why the connect is rock solid.

It is hard for me to talk about their support as I simply have not needed it. I did contact them vi...Read more

We switched more than a month ago from Telstra cable (115 DL/5 UL) to NBN-HFC with Future Broadband as provider. We selected the 100 DL/40 UL offering and 1.25TB monthly data usage. The decision seems to be a good one based on the consistent DL/UL speeds we achieve and the service from FutureBB.

A week after the switch, we experienced daily brief nuisance outages for more than a week. This was a NBN issue, but FutureBB responded the day we notified them. They soon confirmed their system also identified the outage, and had NBN out a few days la...Read more

Followed Future Broadband for a number of months before churning across from Telstra back in December 2018. Was impressed with customers reviews and feedback on Whirlpool thread, and excellent support from the owner Jason and his team, that I decided to make the move. Since day one have yet to experience any congestion, dropouts or outages.

Performance, cost and support provided has been of the highest order - this is a business grade service offered at residential pricing, and it shows. This service suits the likes of myself running a busin...Read more

I previously churned away from another ISP where I was having having throughput and dropout issues, as I am on FTTP I reasonably assumed the fault was the ISP. I gave them two months to attempt to resolve the issue to little reply.
After porting to Future things did go wrong, nevertheless Future took my technical knowledge and my story seriously (rather than reading a script) and resolved the issue with NBN by identifying a faulty NTD, solved within a week. Little chance other ISPs would be able to get a similar resolution in any way near at t...Read more

Although this Perth-based RSP is still young, it has already acquired hundreds of happy customers, both business and residential, who are enjoying a reliable connection on the AAPT business-grade network FBB are using. Prices are competitive, particularly when you take into consideration that you get a static IP included as well as a free PAYG VoIP line with a phone number.
I have been a customer since early September 2018. So far, our connection has been totally reliable without a single dropout. By all accounts, the Perth-based customer serv...Read more

I have been with Future Broadband for 3 months, and the performance has been as described on Whirlpool when I signed up. That being a business grade connection on my NBN Fixed Wireless, routed using IPoE with static IP (lucky to be on non congested tower) and having very generous data allowance.
Future Broadband do require 12 month contract and setup fee, but if you want a connection with maximum uptime and business quality features at a residential level then the setup fee is worth it.
For comparison I have been with SkyMesh, Mungi and Aussi...Read more

This is my second NBN provider. The first was excellent at the start but when sold on it was obvious that they reduced their CVC purchases which caused congestion. They also weren’t willing to go the extra mile to resolve an ongoing line sync issue.

Future Broadband has provided exactly what they state ... a business quality NBN connection with business grade backhaul. I’ve never experienced congestion that I could notice. Download speed even internationally are some of the fastest I’ve seen.

What is most satisfying is that they were wi...Read more

Good quality connection, I've had zero drop outs in over a month and have had no buffering as I stream HD videos from random sites.

My whole household is running on a wireless router and at times I would think it's my WIFI... Turns out my previous providers were just not up to par and was a $$$ milking company.

Normally for kick starter companies they'd be like "oh its alright to screw up a few times as we're new and trying to get things up and running" whereas FBB focuses more on "Provide solid connection, worry about other things later...Read more