Future Super Questions & Answers

We have a team of Member Advocates who work in our Sydney office. You can contact them by calling 1300 658 422, or by emailing [email protected].

It seems like you're intent on believing that, despite it not being the truth. No call centres outside of Australia for us.

Hi there! We're stoked you want to join us. Given that everyone's circumstances are different, we can't talk about what would benefit you, specifically, however you're more than welcome to check out our three investment options and give us a call on 1300 658 422 or email [email protected] for further information.

Hi there! You can find the differences between our investment options, including fees and returns, on our website: https://www.myfuturesuper.com.au/options/overview
For a more comprehensive overview about each one, please read our Product Disclosure Statement. That can be found here: https://content.myfuturesuper.com.au/forms-docs/FS-PDS-20190705.pdf

Hi Lauren, we're glad you're liking the ethics and the returns! Here's some info regarding our fees:

Firstly, we believe in the work we do, and we know we do it well. We invest lots of time and resources into our ethical screening process, making sure our investments are aligned with our members' values, and monitor the companies we invest in to ensure they continue to uphold these values. While this is a cost, it is a vital element of our commitment to our members.

Our fees sit within the moderate bracket for ethical funds, which does sit higher than some industry super funds.

We recently introduced an initiative where our members who have balances less than $6,000 will not be charged our dollar-based admin fee. This is an improvement on our older policy which was to not charge this fee for members with balances below $1000. This protects our lower balance members and helps their balance to grow. In addition to this, we also offer a rebate of the dollar-based fee to our members who are on parental leave as we believe our members shouldn’t be penalised for taking time out of the workforce.

Deep ethical screening takes time and money, and our fast growing fund is smaller than most industry funds.

In answer to your question: yes! As Future Super grows, it is our intention to steadily reduce fees where and when we can, and we've already had a fee reduction last year.

If you have any other feedback for us, or you’d like to chat further, don’t hesitate to give us a call on 1300 658 422 or shoot us an email at [email protected]

The total annual fees are calculated depending on what investment option you select.

As Future Super grows, it is our intention to steadily reduce fees where and when we can, and we've already had a fee reduction last year. You can see all of our fees here: https://www.myfuturesuper.com.au/options/overview

We recently introduced an initiative where our members who have balances less than $6,000 will not be charged our dollar-based admin fee. This is an improvement on our older policy which was to not charge this fee for members with balances below $1000. This protects our lower balance members and helps their balance to grow.

Hey Lyn. Thanks so much for getting in touch with Future Super. Unfortunately, we are unable to offer personal financial advice. It sounds like your situation is a little complicated and an accountant or financial planner might be in the best place to help you.

We don't offer annuities - instead, we have a super fund available for people in the accumulation stage as well as account-based pensions.

If you would like some further advice to your that of your current financial planner we could recommend some financial planners who have expertise in ethical investment. Feel free to get in touch with us via [email protected]. I hope this helps a little.

Thanks again for getting in touch.

Cheers,
Freya

Hi Don,

Thanks for your question. My apologies for the delay in getting back to you.

Future Super offers an account based pension. This allows you to draw a regular income from your retirement savings while investing them in line with your values. You can choose to get monthly, quarterly, half-yearly or annual payments and you can usually choose how much you receive (within the mandated minimums and maximums outlined in the PDS).

Our fee structure is simple, we charge a $93.60 annual membership fee, and 1.79% investment and administration fee. Our pension fund's one year returns to 29th of June 2018 were 10.5% (keeping in mind past performance is not a reliable indicator of future returns. These returns are after fees.

We handle the administration of all our member's accounts. This includes regular pension payments.

I'm happy to answer any other questions you might have! Feel free to get in touch with us at [email protected] or give us a call on 1300 658 422.

Kind regards,
Freya