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TanyaGreater Melbourne (Outer), VIC
- 2 reviews
Easy as 1, 2, 3.
I spent about 3 hours mucking around connecting Smart TV, CD (old player), Playstation and fetch box and was over it. I remember Geeks2U and made the call. Best call ever. Great service from the phone to the geek arriving :-) Friendly service. Both staff certainly knew what they were talking about and doing.
Just so easy. Thank you :-)
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Jenny WSydney, NSW
- 2 reviews
IT help second to none!
I had a list of several issues that required both technical attention and advice. Robby was knowledgeable but patient in making sure that I understood what he was doing and why. I had a number of questions which Robby was able to address. His advice about how to best using the various facilities of my devices was VERY helpful. Robbie was friendly and courteous and allowed me to relax. Given my hesitancy re more complex technology, this was quite a feat! Thanks
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PhilGreater Melbourne (Outer), VIC
- 2 reviews
Exceeded my expectations
Michael was great; punctual, personable, very knowledgeable and happy to explain what he was doing to fix my computer problems. I appreciated his recommendations to improve my computer set up.
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KerryGreater Melbourne (Metropolitan), VIC
Fast, friendly and efficient. Who could ask for more?
The assistance provided over the phone and in the on site visit were everything I could have wished for, and more than I expected (even though my expectations were high). I've already recommended Geeks2U to a family member. Well worth the (reasonable) cost!
1 comment
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Laptop setup
Fast and efficient service. Fixed all problems and explained it all in simple easy to understand terms. Top guy who didn't treat me like an idiot for not knowing simple things. Happy to recommend.
1 comment
Customer Service T.Geeks2U
Thanks so much Andrew, we really appreciate your feedback!
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MargaretGreater Melbourne (Metropolitan), VIC
Should Have Called Geeks Sooner!
Very happy following visit from my "Geek", Michael. He was patient, understanding and efficient in sorting out my email and microsoft issues. I highly recommend using this service! Many thanks.
2 comments
Customer Service T.Geeks2U
Thank you so much for your kind comments Margaret. Delighted we could assist!
You are very welcome.
Thanks again.
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WilliamSouth East Queensland, QLD
- 4 reviews
Knowable service
Prompt scheduling followed by a very knowledgeable technician who quickly found a solution to the problem. Also assisted with features on smart TV in the time remaining. Very friendly service.
1 comment
Customer Service T.Geeks2U
Thank you very much William, glad we could help!
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jgdPerth, WA
- 3 reviews
- 2 likes
Fast and efficiency
Rang one day out the next even apologised could not do a service call the same day
Appointment made and arrived on time just fantastic
Would recommend every time with out hesitation
1 comment
Customer Service T.Geeks2U
Many thanks, we really appreciate your feedback!
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Pip W.Perth, WA
half of them good half really bad and do not help when they mess up
Every minute counts today. Running to a deadline to save my kids. My email went down. Took half an hour to get booked then an Asian calls really poor english. If you imagine this analogy I knew a-z and needed to learn what a word meant, this guy didn't even know abc let alone DEF. So I ring to complain so the guy then spends another hour and a half, again clueless, so i suggest possible solutions, so then he is going to finally, book another technician and even paying weekend rates, there isnt one. Oh even remote they have to have volunteered t...Read more
o be in my suburb "because of security reasons. Oh no they wont even do remote in Covid19. So i ask to speak to a manager. Not available. not only did they screw everything up and waste 2.5 hours of my time, but they left me so upset I will need more time a lot more to get centered again. so the kids get let down by mum not even being able to hire someone to solve this, even though they have Australia wide technicians and get on your computer remotely, because none of those volunteered for my patch. Absolutely crap!1 comment
Customer Service T.Geeks2U
Hi Pip,
Thank you for your feedback, and I am sorry to hear this has happened. Could I please ask you to send through your details to [email protected]? We will give you a call straight... Read more
away to discuss your concerns. Alternatively, you can call the Geeks2U office on 1300 433 572.Similar opinion? Write a review on ieatwords.com.au!
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Gordon D.Northern Region, NSW
On time and fantastic
Service Plus Tim helped me out with my problems could not be Happier. If there is a next time for help I will be calling Geeks2U straight away for an appointment
1 comment
Customer Service T.Geeks2U
Great to hear that Gordon, thanks very much for your review!
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bradjackson164Sydney, NSW
Great Service!
They fixed my computer for a very reasonable price. I am very happy with the technician that came to the house and the speed with which he worked. Thank you!
1 comment
Customer Service T.Geeks2U
Thanks so much for your feedback Brad. Delighted we could assist!
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Wouldn’t go anywhere else
Kamal was on time very polite and he was also understanding and took his time explaining what he was doing to fix our computer. I wouldn’t hesitate to recommend him to repair anyone’s computer. Cheers
1 comment
Customer Service T.Geeks2U
Hi there,
Thank you so much for your kind comments, we really appreciate it! I couldn't help but notice you have rated us 1 out of 5 stars - is there anything we can do to assist?... Read more
Kind regards, Tim @ Geeks2USimilar opinion? Write a review on ieatwords.com.au!
Exceeded my expectations
Fantastic service, arrived on time, very helpful and polite and well priced. I will certainly use them again and recommend them to anyone who is looking for help with computer problems
1 comment
Customer Service T.Geeks2U
Thank you for your kind comments Sue, glad we could assist!
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Fiona RPerth, WA
Fantastic service from start to finish.
Eric at Geeks2U was very professional, knowledgeable, and explained things in layman terms. Very prompt service was here on exact time stated by Patrick. Excellent service will certainly be calling them again.
1 comment
Customer Service T.Geeks2U
Thanks Fiona for your feedback, glad we could help!
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Reduce your worry about your computer or devices giving you grief
We have used Geeks2U you twice. They are an efficient company and their technicians have a good knowledge of computers and other devices. They are very confident in their answers to your questions and it is a great relief to have your computer problems sorted.
1 comment
Customer Service T.Geeks2U
So glad to hear that we've been able to help out twice, thank you kindly Robyn!
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SupaSalSydney Surrounds, NSW
- 2 reviews
Laptop fix
Edson was so polite and courteous and informative he was wonderful and a pleasure to have in our home. Not only did he fix our old laptop he gave us advise on our new one, best 1 hour spent in a long time. Thanks Edson.
1 comment
Customer Service T.Geeks2U
Thank you for the lovely words, we really appreciate it!
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LeighGreater Melbourne (Outer), VIC
Great service and will definitely call again if needed.
Way on on time and very helpful and patient, made you feel comfortable and explained what he was doing and gave advice with questions asked.
Thank you so much Chathura.
1 comment
Customer Service T.Geeks2U
Thank you kindly, Leigh, glad to have helped out!
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JoVSouth East Queensland, QLD
Stress Free Service
Excellent Customer Service over phone and in person. Chris was polite, knowledgeable and down to earth. He could also speak in layman's terms. Problem fixed quickly. Getting someone the same day really reduced my stress level. The fee seems pretty fair.
1 comment
Customer Service T.Geeks2U
Many thanks for the lovely feedback, we're happy to have helped!
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DonTGreater Melbourne (Metropolitan), VIC
- 3 reviews
Geeks2U Assistance
Anders recommended a "power line" adapter to allow my old Computer to connect to the new NBN Modum. I bought one, connected it and it is working perfectly. He also cleaned and sped-up the computer. It now is working like a new one.
1 comment
Customer Service T.Geeks2U
Thank you for the lovely feedback, Don - always glad to help out!
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BrettTyabb
- 5 reviews
About time a great business
A lot of other businesses would benefit from Geeks business model, prompt, reliable, easy going, will not hesitate to use Geeks to you again again and again, thank you guys
1 comment
Customer Service T.Geeks2U
Thanks very much for your comments Brett, we really appreciate the feedback!
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Questions & Answers
Hazel LUNDasked
Do you do phone Swaps when both phones are unlocked? I want to go from an Apple I Phone to a SENIORS PHONE I have had your Computerservices with Eric and they were excellent.
2 answers
Customer Service T.Geeks2U
Hi Hazel,
Thank you for your enquiry.
This is definitely something we can assist with! If I could please ask you to send through your best contact number to [email protected], I can have one of our Customer Service Specialists call you to go through service and pricing information.
Alternatively, please feel free to call us on 1300 433 572 at any time!
Kind regards,
Tim @ Geeks2U
Will be ringing you. Thank you for your prompt reply.
Richardasked
Hi. I have an old PC desktop and a Sony Vaio laptop both of which haven't been used for several years. I want to know if the contents of both hard drives can be saved and hopefully put onto an external hard drive that I could then access from a new home computer? I'd also like advice on what would be the best option for me in terms of a new home computer. Feel free to call me on [Number Removed] any time. Cheers Richard.
2 answers
Hi Richard. The best thing would be to call Geeks2U and ask about this. When I called to book for them to come around, the person who organised the booking was very helpful. Geeks2U: 1300 951 836
Customer Service T.Geeks2U
Hi Richard,
Thank you for your message, we can definitely assist with this!
If you haven't already, please feel free to call us on 1300 433 572 or send an email to [email protected].
Kind regards,
Dee @ Geeks2U
Leo Neweyasked
I was concasting from my phone to a tv in the lounge room
we watched two episodes of a show and then it would not work
the show was on my phone and computer but no "concast ikon " showed on my phone
Any help appreciated
One of your techs set it up over 12 months ago
Thanks
leo newey
4 answers
I am so bad with a computer that I don't even know what a "concast" is.
Customer Service T.Geeks2U
Hi Leo,
Thank you for the inquiry! It is definitely something we can assist with, you are more than welcome to send through your best contact number to [email protected], and I will have one of our Customer Service Specialists call you if you like to discuss further.
Alternatively, please feel free to call us on 1300 433 572.
Kind regards,
Dee @ Geeks2U
All fixed Tks
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Customer Service T.Geeks2U
Thanks so much for the lovely feedback Kerry, so glad we could help!